Project Manager Supply Chain

MING W. LIU

***** ******** **** ****

Raleigh, NC 27614

Home: 919-***-**** abng24@r.postjobfree.com Cell: 919-***-****

SUMMARY

Analytical Senior Software Engineering professional with the extensive experience in ERP application

integration and implementation. Knowledgeable in database, multi-programming-language and multi-

computer-platform skills, system administration, network communication, project planning and user interface.

Proven success leading teams in system enhancement and performance improvement projects. Core strengths

in

• •

Object-oriented Design & Programming System Integration and implementation

• •

Product Conception, Design & Specification Leading Project Teams

• •

Cross-Function Communication Troubleshooting & Problem Solving

TECHNICAL SKILLS

Languages Java, C / C++, Shell Script

Web Services XML, XSLT

Internet HTTP, HTML

Platforms UNIX, HP / UX, AIX, SUN Solaris, Windows NT, Windows 2000, AS400 / OS400

Databases MS SQL Server, Oracle, IBM DB2

Tools WebSphere Studio Application Developer, MS Visual Studio

Other SAP ABAP Administration, Siebel CRM and PRM, Actuate Reporting

PROFESSIONAL EXPERIENCE

IBM CORPORATION, Raleigh, NC 1999 – 2009

Senior IT Specialist 2006 – 2009

Customer support team member with leadership responsibilities in resolving multi-functional operational

problems.

• Managed server environment problem resolution resulting in excellent feedback from customer and

business partner for accurate and timely solution. Cross-communicated, coordinated and parallel

developed with development teams.

• Identified, evaluated and implemented enhancement / fix for the production systems. Technology

involved Siebel Tools, JAVA, Actuate Reporting programming.

• Provided SAP ABAP support, system monitoring and transport process for biotech customer resulting in

system stability.

Advisory Software Engineer 2001 – 2006

Installed and configured the Customer Relationship Management (CRM) applications for world wide customer

support organizations. Provided support for the application development teams and test teams.

• Led Environment team on the implementation of Siebel R7 IBM Asia Pacific region CRM deployment by

solving system problems and stabilizing the system environment in a timely fashion.

• Led the effort on researching, analyzing Siebel / Actuate Reporting System interface issue, Siebel /

Actuate / LDAP interface issue resulting in successful implementation of Actuate reporting system.

MING W. LIU PAGE TWO

IBM CORPORATION (continued)

Consultant 1999 – 2001

Developed and implemented Supply Chain Management Application and implemented DEC / COBOL to

AIX / COBOL migration for the Fleet Bank Asset and Liability applications.

• Resolved data integration issues from legacy ERP systems to new systems. This has enabled the team and

project to move further along than would have otherwise been possible.

• Tuned and coded SQL scripts to provide the “world class solution” as quoted per the project manager

during a Supply Chain Management implementation engagement.

• Generated scripts thus automating the operating procedure. As the result, eliminated possible manual

processing errors and reduced processing time.

• Provided UNIX expertise resulting in successful data integration to Active Data Warehouse and successful

execution of the Supply Chain Management application software.

• Performed troubleshooting and took full accountability for bringing closure to customer issues.

OTHER PROFESSIONAL EXPERIENCE

COMPAQ COMPUTER, Houston, TX 1997 – 1999

Senior Systems Analyst

Worked with a team of consultants from i2 Technologies and PricewaterhouseCoopers to develop and

implement a real time, fault tolerant, high availability Demand Fulfillment Supply Chain Management

Application and to oversee daily project activities. Utilized Window NT, Visual C++, Oracle database.

EL PASO ENERGY, Houston, TX 1995 – 1997

Senior Information Systems Analyst

Developed, implemented and supported the Transportation Management System application suite software

specialized in Contract and Nominations. Utilized UNIX / C / C++, Borland C++, PowerBuilder and

SYBASE.

TELECHECK OF FIRSTDATA, Houston, TX 1994 – 1995

Programmer Analyst

Maintained and developed the Payment Posting System (PPS) application. Optimized the codes of PPS

application and improved it's performance by twelve (12) folds (using VMS / DCL / C / C

EDUCATION / CERTIFICATION

BBA, Banking, National Chengchi University, Taipei, Taiwan

Completed Coursework, Computer Science, University of Houston, Houston, TX

Siebel 7.7 and 8 Certified Consultant

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