Operator Computer

CHARLES L. WORRILL

Computer Operator

Contact info: cell# 973-***-**** or 862-***-**** email address: ********@*****.***

PROFESSIONAL SUMMARY

Customer focused Computer Operator with extensive hardware and software skills, and strong

customer relations ability. Able to quickly determine customer problems and concerns then provide

sound solutions to technical and learning curve problems. Excellent training skills, continues to upgrade

hardware and software skills by continuing education.

Computer Operator

Monitored main console activities

Running of daily batch production with constant interaction of online users. Worked daily in CICS.

Reported directly to supervisor, to ensure that all problems including processing, hardware, and

software conflicts were resolved quickly and effectively.

Full tape librarian duties: Running nightly, weekly, monthly backups. Mounting and filing of tapes.

Maintaining of KOM equipment, which included constant monitoring to ensure the microfiche

requirements are met.

TECHNICAL SKILLS

HARDWARE: IBM 4381 Dual Processor mainframes

IBM 3203, 4248, 3800, 3900, 4245, 6262, Xerox 9700, HP8000 printers

IBM 3420, 3480, 3490 Tape units and silos

IBM 3705, 3725, 3745 Communications processors

IBM 3350, 3375, 3380, 3390, 3090 Storage devices

IBM AS/400 stand-alone Processor

Tandem 5728 Wire Transfer / Federal Reserve Processor

Standard Register 2400 Burster

Moore 284B Decollator

Data Graphix: XFP2000, Data Master II and AutoSort

Anacomp: OP2133 Duplicators

Kodak: KomStar Fiche printer

OPERATING

SYSTEMS: OS/MVS, JES2 and DOS/VSE, LINUX/UNIX, Windows XP, VISTA

ONLINE

SYSTEMS: CICS, W/VTAM, NCCF and NETVIEW

SUBMISSION

SYSTEMS: TSO, W/ISPF, ROSCOE, CA7, and CA11, BIGIP

DIAGNOSTIC

SYSTEMS: OMEGAMON, FAQS, OVO/HP OPENVIEW, SITESCOPE

RETRIEVAL

SYSTEMS: AVRS, RDMS, USD ticketing system,

SOFTWARE: MS/WORD, EXCEL, ACCESS, OUTLOOK, LOTUS NOTES, Internet Explorer, TCP/IP

PROFESSIONAL EXPERIENCE

1/07-Present Freelance Work, NJ

Computer Operation / Service Technician

Provided service to small home and medium business for their computer operation.

Manage tape library.

Perform systems upgrade & Monitor Backups.

Troubleshoot software/hardware related to backups and servers.

Went to College for IT/CCENT/CCNA for Cisco Systems.

8/08-1/09 Computer Science Corp, Berkeley Heights, NJ

Computer Operator/Help Desk Support

Responsibilities

Monitoring various console, operating systems, & monitoring tools to include:

HP openview/OVO, UNIX, LINUX, HP 9000, SUN, SOLARIS workstations, ORACLE: database,

Windows XP

MVS, JES, TSO, SDSF: command control implementing, & specific instructions to various devices.

USD: ticket issuing, & tracing system

SITESCOPE: trouble shooting, testing, & tracking response time, & availability of software

applications

BIGIP: network appliance on which most of F5's products are run, & implemented in Traffic

Management Operating System (TMOS)

LSM: framework which allows Linux Kernal to support a variety of computer security models.

Tape library duties

Daily job functions involved submission and monitoring of nightly batch jobs in various operating

system environments

Helping and assisting with all problems using help desk skills and procedures for clients, and in

house users.

Meeting requirements and demands to meet the needs, and deadlines of clients, and end users in a

timely fashion.

9/99-8/06 Buck Consultants, Secaucus, NJ

Computer Operator/Help Desk Support

Responsibilities

Monitoring various console systems.

Printing of various reports, checks, & statements using various IBM, XEROX, & HP laser printers

Responsible for performing all nightly back ups automated and manually. Full tape library duties to

include sending all nightly back ups to an off sight storage facility.

Daily job functions involved submission and monitoring of nightly batch jobs in various operating

system environments.

Responsible for monitoring systems dumping and loading associated communications equipment.

Backing up customer files and trouble shooting.

4/97-4/98 Saint Barnabus Hospital, Ocean Port, NJ

Computer Operator/Help Desk Support

Responsibilities:

Responsible for the print out of various reports and special forms to the assigned departments in

the distribution area.

Implementation of magnetic media, assembles, run and wrote labeling programs.

Verify output for all tapes, posting outputs, Operating tape and disk evaluator.

11/97-10/98 Prudential, Roseland, NJ

Computer Operator/Console Operator

Responsibilities:

Monitoring various and multiple console systems.

Printing of various reports, checks, & statements using various IBM, XEROX, & HP laser printers

Worked daily in CICS, Omegamon, CA7, CA11, TSO, Netview.

Full tape library duties, and responsibilities to include daily, and nightly backups for various

systems. and sending all back ups to an off sight storage facility.

Helping and assisting with all problems using help desk skills and procedures for clients, and in house

users.

Meeting requirements and demands to meet the needs, and deadlines of clients, and end users.

Full responsibilities for printing of reports and special forms using various printers, and equipment

7/79-9/96 Midlantic National Bank/PNC,West Orange, NJ

Computer Operator/Console Operator

Responsibilities:

Monitored main console activities. Responsible for running of daily batch production with constant

interaction of online users.

Worked daily in CICS.

Printing of various reports, checks, & statements using various IBM, XEROX, & HP laser printers.

Reported directly to supervisor, to ensure that all problems including processing, hardware, and

software conflicts were resolved quickly and effectively.

Full tape librarian duties: Mounting and filing of tapes.

Maintaining of KOM equipment, which included constant monitoring to ensure the microfiche

requirements are met. Mount platters on Optical Juke Boxes, Monitor system messages report, and

log system failures.

File platters, Remove platters from Optical Juke Boxes, Prepare platters and tapes for off-site pick up.

Create scan files, miscellaneous platter or tape related tasks.

MILITARY EXPERIENCE: Served six years in the U. S. ARMY from 1976 to 1982 with an average of 98.0

on P. T. scores. Attended Signal Corp. in Augusta, GA where I became a Telecommunications Specialist.

Attended Medical School at Fort Bragg, NC where I became a Medic. I completed my six-year

commitment with an Honorable discharge.

Military Career:

Telecommunications Specialist.

Radio teletype operator with Morse Code

Extensive travel throughout Europe on special assignments in communications

Medical Specialist.

Administering medical attention the sick and needy using daily medical procedures

EDUCATION:

Bloomfield College 2007 IT/CCENT/CCNA for Cisco Systems Bloomfield, NJ

Alphatrain Computer Training 1999 MCSE Union, NJ

Essex County College 1979 Radiology Newark, NJ

Newark College of Engineering 1975 Electrical Engineering Newark, NJ

Contact info: cell# 973-***-**** or 862-***-**** email address: ********@*****.***

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