Project Manager Quality Assurance

Walter Lapis

*** ***** ***** ******

Redondo Beach, CA 90277

Home 310-***-****

Cell 310-***-****

email: ******@*******.***

Qualifications

Senior Business Analyst, Project Leader, Project Manager, and Senior Programmer with over

20 years of experience in the information systems industry.Specializes in the development and

maintenance of Web Applications and IBM legacy based systems. Responsibilities have

included business requirements, project definition, functional requirements, process and data

flows, use cases of user’s workflow and system processes, program specifications, project

scheduling and resource requirements, application programming, systems testing,

documentation, user training, and quality assurance. These functions have been from the

hands-on analyst/developer perspective as well as from the project leader area of

responsibility.

Strong business knowledge of the automotive, insurance, finance, health and airline industries

Hardware and Software Experience

IBM mainframe, PC, MVS/ESA, Z/OS, Windows, OS/2, DB2, SQL, Sybase, Oracle,

SQLServer, Adabas, IMS, CICS, Assembler, COBOL, PL1, Natural, SAS, CLIST, CSP, XDB,

ADW, Bachman, ENDEAVOR, S-Designor, PowerBuilder, Visual Basic, FrontPage, HTML,

XML, SAP R/3: FI, SD ABAP/4, WinRunner, Access, Rational Tools, UML, Visio, WebSphere,

Informatica, Multitrak, Project Workbench.

Professional Experience

1997 - 2009 Consultant, Toyota Motor Sales - Information Systems, Warranty Department

Torrance, California

Functioned as a Subject Matter Expert (SME) for warranty applications and

warranty interfaces.

Developed functional requirements, process and data flows, use cases of user’s

workflow and system processes, and program specifications for the following

applications:

1. CPS Warranty Web Application integrating with the existing Warranty Legacy

system involving all aspects of data interchange needed. The new CPS

Warranty Web applications involves the following functions: claim input, claim

category & type assignment, claim validation, processor review, pricing,

vendor assignment and decision rules, claimant payment, warranty recovery,

expense control, accounting, and warrantor disposition.

2. Dealer Daily (DD) application integrating with the existing Warranty Legacy

system involving existing data from the legacy mainframe DB. The Dealer

Daily system is a web application replacing the legacy applications Dealer

Communication System (DCS) and the Toyota Dealer Network (TDN).

3. Warranty Replacement Part History, North America Cost Centralization

project and the Toyota Mission 2000 for the Warranty Legacy System Y2K

project.

Participated as a business analyst in several projects for the Vehicles System

Group: Vehicles Scion, Vehicles Accessory Expansion, and Vehicles Duplicate

VDS.

Environment: IBM Z/OS, COBOL, SAS, IMS/VS DB DLI, IMS DC, DB2, Word,

Excel, Visio, WebSphere, Dyl 280, File-Aid, Data/Xpert, IMS/Xpert, Change Man,

Niku/Workbench, Platinum, Rational Tools, Informatica, Version Merger, Lotus

Notes, Xpediter, Strobe, Java, J2EE, Oracle.

1994 - 1997 Consultant, Nissan Motor Corporation - Information Technology

Management

Gardena, California

Designed and implemented mainframe and client/server applications such as

Vehicle Damage Processing, Vehicle Inventory Control, Vehicle Pricing, and

Resource Allocation and Project Information systems using COBOL II, DB2,

CICS, PowerBuilder, Sybase, Adabas, Natural, and Access. Supported

Remarketing Services Financial applications such as Billing and Account

Receivable. Designed data interfaces for the SAP/R3 Account Receivable

application. Evaluated, selected, and recommended application development

tools and techniques including Peoplesoft Human Resources package.

1992-1994 Supervisor, Farmers Insurance Group - Systems Integration and

Development

Los Angeles, California

Led activities of nine employees in designing collection and billing functions as

part of the new Business Processing System. The system was developed using

Information Engineering methodology, ADW workstations, Micro Focus COBOL,

and XDB. Used Project Workbench as the project management tool.

1989-1992 Project Manager, IBM Corporation - Integrated Solutions Center

Developed the following systems:

• IBMLink Registration System (part of IBM worldwide Electronic Customer

Support). Developed system using CICS, COBOL, and DB2. Used Multitrak

as a project management tool.

• Document Identity and Description Model (part of the IBM Image Plus High

Performance Transaction System developed for the banking industry).

Developed applications on MVS/ESA using PL1 and DB2. Received

management award in recognition of the high quality of the product.

• Forms Available When Needed. Designed and implemented CICS/DB2

applications on MVS/XA. Received management award for product delivery

ahead of schedule.

1984-1989 Account Systems Engineer, IBM Corporation - Professional Services

Los Angeles, California

As an IBM consultant, worked on a variety of projects, in the following capacities:

• Pprovided technical assistance in converting several university systems from

Control Data to IBM MVS, CICS/DB2, and CSP/SQL.

• Implemented the Phone Service Order and Billing system using CICS, DB2,

and COBOL.

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Converted several subsystems to the IBM Patient Management system for a

•

large hospital. Supported database administration during an IMS/DB

conversion from DOS to MVS.

Implemented the Ready Teller system for Security Pacific bank using

•

CICS/IMS.

Implemented a CICS/IMS application and a reporting subsystem for the

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Motorcycle/Parts Warehouse Management system.

Implemented enhancements to the Weatherization Financial system using

•

CICS, Assembler, COBOL, and VSAM.

Education

M.S. in Computer Science and B.S. in Economics; Institute of Economics

Teaching Experience

1990 - 1996 Instructor in CICS, IMS, SQL, and COBOL

Computer Learning Center, Los Angeles, California

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