Elizabeth K. Osgood
Wheaton, IL 60189
Phone: 630-***-****
Email: ********@***.***
www.linkedin.com/in/lizosgood
SUMMARY: Accomplished business professional whose background encompasses professional copywriting,
scriptwriting, marketing, sales and management. Committed to bringing fresh ideas to the business environment.
Excels at verbal and written communication, using humor and creativity to enhance client and staff relationships.
.
EMPLOYMENT
2006 -Current Ecommerce Copywriter, Party City/Factory Card & Party Outlet, Naperville, IL
Responsible for writing descriptions for over 8,000 products on
www.partycity.com and www.factorycard.com
Edits copy of other writers for content, spelling and consistency
Experience working with tight deadlines
Responded to customer service questions on a “as needed” basis
Part of the team that increased web revenue 130%
Created product descriptions for Factory Card products sold on Amazon.com
Developed add-on and cross-sell products to increase customer sales
Proficient in Microsoft Word, Excel and FrontPage
Outstanding Achievement:
Perceived copywriters were not writing in a common voice at
FCPO. Proposed creating an Online Style Guide for the writers.
Responsible for researching, writing and publishing the style manual
for use by the e-commerce department.
“Liz is highly independent and has written most of the product copy on FactoryCard.com. She
is a strong, flexible writer and I always felt comfortable knowing she was handling the product
copy. I highly recommend her.” Heller, Director, E-Commerce, Factory Card & Party Outlet
2007 – Current Freelance Writer, Assorted
Researched and wrote 60 second radio spots for HGTV and
Ecology.com
Created text for assorted websites
Wrote Halloween blogs for Factory Card.com
Developed ads, business letters and press releases for assorted clients
2001-2004 Project Manager, Look Both Ways Ideas, Wheaton
• Wrote and conceptualized brochures, press releases and advertising
for clients
Coordinated projects with graphic designer and print broker
Presented business to new markets through press releases, sales calls, public speaking, networking and presentations
Outstanding Achievement:
• Created a new company from concept to start up
2000-2001 Account Manager, Physician Resources Office Solutions, Aurora
• Developed and implemented sales goals for three different
territories
Osgood, Elizabeth – Page 2
Met with hospitals, doctor’s offices and clinics to assess staffing needs.
Outstanding Achievements:
• Brought in four of the top 10 highest revenue producing accounts
1993.2000 Branch Manager, Todays Office Staffing/Staffing Consultants, Inc., Naperville
• Managed and was accountable for the profitable operation of a 2
million dollar branch
Wrote advertising and special promotion pieces
Responsible for interviewing, hiring and daily office supervision of employees
Maintained control of all pricing, contracts and proposals to ensure sales, gross margin, and profit objectives were met
Outstanding Achievements:
• Guided the office through acquisition from Staffing Consultants to
Todays Office Staffing
Maintained the lowest staff turnover rate during that transition
Created an office environment where team members felt mutual respect and were encouraged to be successful.
Managed one of the highest revenue producing offices in the Chicago market
Individually one of the top sales producers in the West Suburban market.
Assistant Branch Manager, Staffing Consultants, Inc.
• Ensured that office policies and procedures were utilized effectively
Developed sales territory and marketing plans
Assisted with the hiring and training of new and seasoned employees
Wrote and placed ads and approved advertising budget
Outstanding Achievements:
• Selected to be on the team that wrote the manual for Best Practices
Received award for individual achievement for helping Staffing Consultants reach #296 on Inc. Magazine’s list of the
500 fastest growing U.S. companies
Exceeded annual sales goals by 39%. Total sales over $2 million
Account Executive, Staffing Consultants, Inc.
• Responsible for developing and maintaining sales in an assigned
territory
Attended at least four seminars per year for sales/self improvement
Implemented creative selling programs
Outstanding Achievements:
• Exceeded annual revenue goals
Brought in six of the top ten clients served by the office
Created TAP Program (Targeted Account Penetration) which was successful in securing new accounts
Wrote and developed Light Industrial Brochure and a variety of support media
“Liz is self motivated and creative in her approach to challenges. As an efficient and organized
leader, she was able to develop and maintain sales while still managing staff. Her dedication and
loyalty was reciprocated by her customers and co-workers.” Deb Guerin, Regional Director,
Staffing Consultants
EDUCATION: Southern Illinois University, Carbondale, IL, Bachelor of Science Degree
Major: Journalism Minor: Playwriting
Post Graduate writing courses taken at: University of California, Los Angeles
Osgood, Elizabeth – Page 2
Columbia College, Chicago, College of Dupage, Glen Ellyn and The Second City Chicago
INTERESTS: Adult Continuing Education Instructor for basic culinary classes at COD, Glen Ellyn
Created “The Average Gourmet” to offer private cooking lessons and information at
www.theaveragegourmet.comwww.theaveragegourmet.com
Enjoys testing recipes, reading, movies, gardening and trivia.