Sales Manager
Resume:
Donald B Myers
** ***** **** ***** • Ranson,West Virginia 25438
304-***-**** (home) / 304-***-**** (cell) • *******@****.***
VICE PRESIDENT • SALES MANAGER
Highly accomplished senior-level executive with a demonstrated professional track record directing
operations management, sales leadership and business development. Extensive expertise in
product knowledge and marketing, territory management, and market penetration and expansion
utilized to build long-term client relationships and exceed corporate sales objectives. Outstanding
business acumen leveraged to identify new market opportunities, effectively procure and negotiate
major contracts, and manage financial and operational reporting. Proven ability to train, motivate,
and lead successful sales teams. Strategic analyst able to identify areas for improvement and
implement enhancements to streamline operations, minimize costs and impact corporate bottom
line. Strong communication and negotiation skills and outstanding work ethic used to close sales
with clients at all levels. Areas of expertise include:
Operations Management • Sales Leadership • Business Development • Staff Training &
Development
Mortgage Underwriting • Licensing & Regulatory Compliance • Territory Management • Negotiations
Budgets • Market Penetration • Marketing Campaigns • P&L Accountability • Account Development
Strategic Planning Market Analysis / Research • Financial Management • Client Relations
Project Management • Policies/Procedures • Product Marketing
Proposals • Client Relations • Business-to-Business Sales
PROFESSIONAL EXPERIENCE
PHH Mortgage Corporation, Charles Town, West Virginia • 2009 to present
Mortgage company serving residential and commercial markets.
Mortgage Advisor
Spearhead business growth with direct oversight of operations management for company originating
and closing through brand and non brand real estate offices. Established and maintained business
relationships with real estate offices, builders, contractors, banking entities, etc... Developed
marketing strategies to extend growth and profitability. Provided training as well as mentoring to new
employees. Generate strong customer base through direct marketing, prospecting and
referrals/repeat business.
Residential Mortgage Group, Winchester, Virginia • 2003 to 2008
Former mortgage company providing a range of mortgage services (business closed in 2008).
Vice President (2003 to 2008)
Directed mortgage operations, revenue and business development, and regulatory compliance for
entire Southeast region encompassing Virginia, Maryland, North Carolina, and West Virginia.
Oversaw a staff of 5 branch managers and 25 loan officers to exceed corporate objectives. Indirectly
supervised a team of 65 telemarketers generating up to 30,000 leads per month and developed new
scripts that increased lead count in concert with Tele banking division.
1. Grew business from the ground up into highly profitable enterprise within competitive
industry
2Managed large territory generating $242M in volume. Achieved highest fee income, volume and
compliance percentage.
3Instrumental in developing and executing new lead management system for the retail division that
increased contract ratios by 45%.
4Designed innovative marketing initiatives that significantly enhanced lead sourcing.
5Extensive knowledge of FHA,Conventional, USDA, VA and subprime loans
6Extensive knowledge of manual and automated underwriting of FHA,VA,USDA, Conventional, and
subprime loans
7Training and support of entire staff including processors & in house underwriters
8Quality review of pre-processing, processing, pre-underwriting, underwriting, pre-close and post
close.
Donald B Myers • Page 2 • *******@****.***
Residential Mortgage Group (continued)
Branch Manager (2003 to 2005)
Drove business growth by overseeing a $15M volume branches, including business development,
account procurement and retention, and regulatory compliance. Trained, developed and supervised
a staff of 25 loan officers. Directed P&L accountability, budget development, and financial reporting
for the branch. Managed all aspects of loan management, including client interview, credit analysis,
third-party input and documentation, and closing process.
1Attained highest growth rate with multi lenders
2Recognized as the Rookie of the Year for achieving 114% of annual goal in only 7 months.
3Successfully spearheaded opening of new branches in multi areas of Virginia,West Virginia and
North Carolina.
4Achieved platinum status with multi lenders in multi states
HOUSEHOLD FINANCE CORPORATION, Winchester, Virginia • 1997 to 2003
Major financial services corporation.
Branch Manager
Directed business operations and mortgage production for 2 offices offering a range of non-
conventional mortgage, consumer and personal loans. Hired, developed and supervised a staff of 10
account executives, including establishing their workload priorities. Designed and delivered training
programs for all employees and consistently updated training program to align with policies.
1Directed branch offices to more than double receivables in the Virginia markets.
2Achieved the #5 ranking out of 400+ offices.
3Served as the final assessment manager who trained and developed managers for promotions.
4Joined company as an account executive and was promoted due to exemplary performance.
EDUCATION
Business Administration
Shepherd College • Shepherdstown, West Virginia
TRAINING
District Manager Excellence
Leadership Development
Upper Management Training
COMPUTER SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), Microsoft Works, Calyx Point,
QuickBooks, Supreme, Quatro and Encompass. Automated Underwriting systems including LP,DU
and DO
Donald B Myers
91 Fuzzy Tail Drive • Ranson, West Virginia 25438
304-***-**** (home) / 304-***-**** (cell) • *******@****.***
Dear Sir/Dear Madam:
Having established a successful background orchestrating operations management, developing
strong staff teams, and generating new business development, I am seeking an executive-level
sales or management opportunity where my more than 10 years of experience would be an asset.
My ability to enhance operational productivity, establish profitable client relationships, and deliver
quality work that exceeds expectations should prove highly beneficial to your company. Therefore, I
am writing to inform you of my availability and have included my resume for your consideration.
My career includes a demonstrated track record directing comprehensive operations initiatives that
catapulted corporate revenues through enhanced market penetration, key account procurement and
retention, and visionary strategic planning. I have spearheaded revenue growth by consistently
demonstrating my outstanding ability to lead, train and motivate my teams, provide robust financial
analysis, and establish efficient procedures and controls. My honest, open communication skills
allow me to develop a rapport with clients and colleagues based on mutual trust and respect. In
addition, I offer an outstanding ability to critically analyze procedures to identify areas for process
improvements. My expertise in operations management, outside sales and new business
development coupled with my exemplary work ethic would make me uniquely qualified for the right
opportunity. Expertise and extensive knowledge of FHA,VA, USDA, Conventional and sub prime
loans. Extensive knowledge of processing, underwriting and closings of mortgage home loans.
A sample of my recent accomplishments includes:
1Grew business from the ground up into highly profitable enterprise within competitive industry.
6Managed large territory generating $242M in volume. Achieved highest fee income, volume and
compliance percentage.
2Instrumental in developing and executing new lead management system for the retail division that
increased contract ratios by 45%.
For a more detailed description of my skills and background, please review the enclosed resume.
Thank you in advance for your consideration and I look forward to hearing from you.
Sincerely,
Donald B Myers
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