Manager Sap
Resume:
Kalil Ulah
SAP BASIS / NETWEAVER ADMIN
US CITIZEN
SAP Certified Technology Professional – (Oracle DB) with NetWeaver 7.0 C_ADM_SYS_70
*********@*****.***
HARDWARE/SOFTWARE
UNIX (IBM, Solaris, HP & Linux) Win NT/2K, 2003
Operating Systems
ERP SAP R/3, ECC 5 & 6, mySAP (Solution Manager, NetWeaver, NWDI,
BW/BI, CRM, Portals, SCM, SRM, APO, XI/PI)
MS SQL Server 7/2000/2005, Oracle 8i, 9i & 10g
Databases
Languages PL/SQL, T SQL, SQL, ABAP/4, C, C++, VB
Over 17 years of IT experience & 6 years of SAP Basis and Security Administration including four
Full Life Cycle Implementations, Upgrades and Support for both core SAP and NetWeaver
components. My expertise in installation, configuration, and administration with a wide range of
experience ranging from Windows to HP Unix Admin and Oracle/DB2 to SQL DBA and as a SAP
Basis Administrator.
Experience in Solution Manager – Implementation, Service Desk, CTS+, Change
Request Management (ChaRM) and Monitoring functions, Solution Manager
Diagnostics(SMD), Business Process Monitoring, EWA, Security Service Optimization,
End to End Root Cause Analysis.
Experience in all aspects of BASIS Administration including Client copy, client export, spool
administration, system backup, Disaster Recovery, System/database copy, System refresh & CTS+,
patches, Kernel upgrades, support packages, Add on, CUA, Workload Analysis, CCMS monitoring,
Performance Tuning.
Experience with installation and maintenance of new dimension products such as BW, CRM, SRM,
APO, SolMan and Net Weaver components such as EP, XI/PI, CRM, SRM, SEM, APO, LiveCache
and BI7 on Windows 200X server, Linux, HP UX and AIX environments.
Upgraded AS/400 (DB2) 4.6C to ECC 6.0 on HP UX (Ora) & BW 3.5 to BI 7.
Gained solid project management skills with effective combination of balancing multiple priorities and
innovative strategies to continually meet and exceed project objectives
Excellent verbal, written communication and interpersonal skills. Ability to work both in teams and
individually, interact with functional teams to get optimal system performance.
Involved in SAP Security Administration & Authorization including activity groups, profile generator
and central user administration.
Proficient MS SQL/Oracle Server installation, configuration, performance tuning, query optimization,
back up/recovery, running Database Consistency Checks using DBCC and trouble shooting
XPERIENCE
E
Levi Strauss & Co SAP Basis/NetWeaver Admin Nov09 –
Dec 10
Implemented and configured SolMan solution and created and tested the RFC
connections.
Worked in the implementation of CTS+ and Charm to able to manage the transports.
Supported in managing transport through TMS and Manual from one system to other.
Involved in the implementation of SCM
Helped team member in the implementation of Enhancement Packs.
DAIKINS SAP Basis/NetWeaver Lead Admin Sept 08 – Nov09
Implement SAP GRC and configuration of different components: like Risk Analysis and
Remediation(RAR), Compliant User Provisioning(CUP), Enterprise Role
Management(ERM) and Superuser Privilege Management(SPM),
Troubleshot SAP system and provided daily monitoring and administration support.
Integrate with and coordinate across multiple teams to determine requirements necessary
for implementation
Managing the project progress and helping the other Basis team members and Infrastructure team.
Migration from oracle ERP/Unix to SAP, SQL server/Windows and SAP, Oracle/Linux
Define Client and instance strategy from sizing for the growth to number of instance
needed for different applications and implementation of new workflow and transport
routes.
Extensive experience in Change management (STMS), Kernel upgrade, Support Package, Hot
patches, Plug Ins and OSS Notes application using SPAM/JSPM/NWDI/SAINT/SNOTE, Spool
Administration and Batch Jobs Administration, Security and Authorizations and implemented SSL.
Migrated transport request and troubleshoot transport and administered transport
request, created transport request (customized and workbench).
Maintained User Roles, Maintain Users with Data dependent Authorizations
Changed profile parameters depending upon the requirement.
Installed and Configured ECC, CTS+ with PI, BW, MDM, Portal, Solman, SCM, CRM,
and Vertex.
Installed SAP Web Dispatchers as load balancers for each portal allowing for rolling
maintenance of the systems without downtime and configured them as URL filters for
different hostnames.
Responsible for daily support and administration of all portal instances: resolving issues,
performance, content migration and maintenance upgrades.
Configured Enhanced CTS (CTS+) to allow for transports of non abap content (java
applications controlled by NWDI and portal content transports) through standard SAP
transports. This allows for combination of Dynpro apps and Portal content into a single
transport to circumvent manual steps into production.
Configured Solution Manager and Solution Manager Diagnostics (SMD) for Root Cause
Analysis.
Resolved issues to allow Early Watch Alert reports to include additional information for Java systems
(Garbage collection, Wily Introscope data and Portal Activity reporting.
Implemented Wily Enterprise Manager 8.0 and configured SMD to create Wily Introscope
Agents remotely from SMD.
Worked on Solution Manager Maintenance Optimizer to download and apply SP stack on
sand box and Production Landscape.
Setup the Solution Manager System Monitoring, Service Desk, ChaRM, CTS+, Business Process
Monitoring, optimization, root cause analysis, collaboration and issue management
Applied SAP notes on different systems depending upon requirement, Created logical systems, RFC
connections, http connections and TCP/IP connections to other systems.
Maintain the Java stacks using Configuration tool, Visual Administrator, Log viewer, NetWeaver
Administrator NWA, and Wily Introscope, and deployed JAVA Support Packages, Enhancement
Packages and patches using JSPM/SDM.
Environment ECC 6.0, NetWeaver 2004s WAS7, EP, BI 7.0, XI/PI, SolMan 7, Oracle, SQL
Server, Sun Solaris, Sun(Unix), Windows 2003.
NASA, Huntsville, AL SAP Basis / NetWeaver Admin Jan 08 – Sept
08
Upgraded BW 3.5 to BI 7.0 and SQL query tuning and partitioning.
Performance tuning recommendation for the BW Early Watch report and supporting BI and deploying
BI Accelerator.
Installed and configured ECC 6, NetWeaver 2004s and its components EP 7, XI/PI, BI and Business
systems SRM and CRM, SCM.
Configured Web dispatcher, SSO, SLD, SLD, UME, and at portal level used System
Landscape editor, applied patch BI_CONT, establish connectivity JCo, configured com
services through Config tool, and did performance tuning for BW/BI system.
Responsible for SRM 4.0 DB refresh (Pre and Post) that include activating and
deactivating CUA system, Java uninstall and later install for Unicode system update and
configured SRM portal applying support packs, configured SSO, and perform smoke test
for SRM with Live Auction.
Installed and configured NWDI. Creating tracks, domain and SLD configuration and Setting up
connection to back end systems via system objects to ECC 6.0, BI 7. 0.
Weekly worked on the issues EWR, error analysis and follow up early watch suggestions.
Troubleshooting at OS level, worked on java tools like Config tool and Visual Admin.
Supported and configured SAP Best practices for Grants Management Public sector experience
Did change request management as per company process for different systems ECC and
CRM, XI, SRM BI, SCM and Portal.
Responsible for SAP Database performance tuning like monitoring the table space,
backing up the database, checking CPU utilization and volume space utilization and
Monitoring Servers and Work processors overview, troubleshooting of java at OS level.
Migrated transport request and troubleshoot transport and administered transport request
(ABAP and Enterprise portal), created transport request (customized and workbench).
Applied SAP notes on different systems depending upon requirement, Created logical systems, RFC
connections, and TCP/IP connections to other systems.
Work on Solution Manager Maintenance Optimizer to download and apply SP stack on sand box.
Configured and opened OSS connection through SAP router that includes SAP R/3 support and
HTTP connect and WTS, and drive OSS messages.
Run cold backups using backup utility for all sap systems using NETAPPS.
Increased Table space depending upon requirement by using BRTOOLS.
Schedule Dbcheck jobs and other standard jobs.
Changed profile parameters depend upon requirement and bounce the system.
Transferred large volume of data for batch and inventory details from SAP ECC to Oracle
using XMII by using data size ranges up to 2 million and the method of communication
(BAPI/IDOC/Web Services) to provide the optimum performance
Reset CRM JVM cache to avoid overflow, checking queues and applied SAP note to avoid Queue
hold for long time.
qRFC monitor, Inbound and outbound IDOC administration.
Create and maintain documentation related to production batch jobs.
Experience with EMC software and hardware products experience (NAS, SAN, FC).
Environment: ECC 6.0, NetWeaver 2004s WAS7, EP 7.0(ESS, MSS), BW/ BI 7.0, XI/PI, Solution
Manager 4, SMO, SMD, Business suit products like SRM 4.0. Trex, CRM 5.0, SCM, APO, Virsa 5.1,
Live cache, Oracle 10 G, MaxDb, HP UX 11.23
Viacom. CA SAP Basis Lead June 07 – Dec 07
Blue printing of SAP landscape with client instance strategy and rollout planning.
Did troubleshooting at OS level, worked on java tools like Config tool and Visual Admin.
SAP migration strategy from diversified environment like Oracle to SQL server/window.
Generated key for SAP systems, registered SAP systems and configured to EWA and
CCMS for various SAP systems using Solution Manager.
Created documents for the backup recovery, performance tuning, final production
environment, Disaster recovery, solution manager configuration, unit testing and
performance metrics.
Performed Kernel patch upgrade, Applied Support packages for both ABAP and JAVA
stacks, Applied OSS notes to resolve development/correction issues.
Performed online and offline backups and monthly system cloning instead of backups, verifying
backups and monitoring DBA operation logs.
Create and maintain documentation related to production batch jobs.
Helped generating sufficient rights and roles for Solution Manager and assign to
user for the creation of RFC connections between systems to talk to each other.
Done installation of SAP with Oracle/SQL on sandbox & dev environment on multiple
Machines, applied patches, & activated is media.
Configured printers, created users, and assigned roles.
Installed patches and activated Component (IS Media)
Created documents like; Performance tuning, backup recovery, disaster recovery and many
more.
Environment ECC 6.0, NetWeaver 2004s WAS7, EP 7.0, BW, BI 7.0, XI/PI 3.0,
CRM 4.0, SCM 4/APO, Solution Manager 4.0, Oracle, HP UX, SQL Server Windows.
AT&T. St. Louis SAP Basis / NetWeaver Admin April 07 – June 07
Installed and upgraded SAP systems (Central Instances, Application Servers).
Planned and executed client exports and imports as well as copies from DEV to
QAS and finally to PRD system to full life cycle implementation.
Generated key for SAP systems, registered SAP systems and configured to EWA
and CCMS for various SAP systems using Solution Manager.
Configured Correction Transport System and Transport Management System in the ECC 6.0
landscape configured to Solution Manager.
Have done logical and physical data modeling using ERWIN, and the files layout to create
and aggregate data to be loaded into the SAP BW program. Checked that the aggregation is
done properly and efficiently. Checked space requirement and query for the memory
optimization.
Installed and configured ECC 6, NetWeaver 2004s and its components EP 7, XI/PI, BI 7.0.
Generated key for SAP systems, registered SAP systems and configured to EWA and
CCMS for various SAP systems using Solution Manager.
Devised and documented procedure for backups of R/3 & EP from all regular day to day
basis jobs
Setup and refined CCMS thresholds and parameters for system performance and resources.
Prepared comprehensive client specific documentation regarding system maintenance and
installation configuration.
Applied SAP Hot/Support Packages and OSS Messages when available from SAP for
relevant release and assisted implementation team with testing.
Executed standard system & housekeeping jobs and Management of Users,
Authorizations, and Profiles
Defined and configured CTS pipeline and implemented CTS procedures.
Defined, configured and maintained the new STMS environment in 3.x, 4.x and 6.x
Environment : ECC 6.0, Trex, E Recruiting, Oracle 10G, HP UX.
Verizon Wireless, Dallas, TX SAP Basis /Net Weaver Admin. Jan 03 –
Mar 07
Completed one full life cycle the installation of ECC 6.0, from design to,
configuration and implementation stages.
Have done space management by using Oracle and SAP.
Installation of Solution Manager 3.2 configuring and setting up for monitoring
Generating Early Watch Alerts for all SAP systems from Solution Manager.
Daily & Periodic backups for SAP PROD, SAP DEV & SAP QAS systems
Troubleshooting and Monitoring Inbound and Outbound Load, Memory areas, Performance
trace analysis/diagnosis
Provided regular maintenance of SAP R/3 landscape including client copies, performance
tuning, Transports Management, Apply Support Packs
Provided Basis and security support to their SAP landscape 4.6C and as part of upgrade
team upgraded SAP R/3 system to Enterprise release 4.7.
RFC monitoring/diagnosing issues and table buffering.
Involved in installation of ECC 5.0 and Net Weaver 2004, Solution Manager 3.2 and BW 3.5.
Setting up alerts and configuring SAP performance parameters.
Applied all support packs and performed Kernel upgrades
Contribute to the documentation for the various tasks that we perform for daily monitoring
and support
SAP Performance Tuning & System Workload distribution
Configured output devices, spool management activities using, authorizations of spool
services, and troubleshooting
Build new system for adding new countries in R/3, BW, CRM and SRM and transport all the
changes from Build DEV System to Build QUA System
Helping as a backup Basis admin for kernel patches, transports, daily sys admin etc.
Responsible for SAP startup/Shutdown, and Maintenance, responsible for preparing
disaster and recovery plan.
Involved in daily activities on the system like Transports, User Administration, monitoring locks,
monitoring background jobs, backup and printer and spool issues.
Involved in system copy to refresh on DEV and QAS servers for testing various Implementations.
Worked on transports for transporting change requests from development to QAS and security
systems.
Responsible for daily checks, monitoring unsuccessful logons, monitoring inactive users and locking
inactive users in production system.
Performed Database Administration, Table space administration, adding data file, monitoring archive
logs, trace files, and log files for trouble shooting.
Environment : ECC 5.0, SRM 4.0, NW 04, BW 3.5, XI 2.0, EP 6.0, SCM/APO 4.1, CRM 4.0, Live
Cache 7.2, Solution Manager 3.2, Oracle 9i, HP UX, Windows 2003
Citi Group, Dallas, TX Oracle & SQL Server Admin July 98 – Dec 02
Created new databases and maintained existing databases. Responsible for 100 Gig of
data.
Set up two boxes and created two Oracle databases, on Windows/UNIX.
Involved in the capacity of a Production DBA as part of a 7 member development team.
Performance fine tuning of the queries/reports using PL/SQL & SQL Plus.
Helped team members in writing efficient stored procedures/ packages/ triggers and give
solutions to their Problems in software development activities.
Setting Roles, Security Domains and permissions, using SQL Loader to load data into tables from
text files.
Position involved application problem solving, new user setup, permission control, a strong
knowledge of database reports and table maintenance.
Assisted with the design and implementation of backup strategy. Responsible for Hot and Cold
backup according to importance and requirement from the management team.
Environment : Oracle 9i, Oracle V 8.0.5, SQL*Plus, PL/SQL, SQL Server 2000, T SQL
IBM Inc. AIX Admin & DB2/Oracle July 95 – July
98
Supported users with operating system and commands usage questions, such as login
process, permissions, auditing, accounting, passwords, and users. Trouble shooting
problem solution on servers for LVM (Logical Volume Manager), File systems, Hard disk,
Booting problems. Dealt with various file system, disk management and LED error
problems up to extent of solving the problem.
Created new databases and maintained existing databases. Responsible for 100 Gig of data.
Set up two boxes and created two DB2/UDB on AIX, Oracle on Windows NT and the
other on HP UX.
Served as the DBA for a team of 4 database developers that supported the Oracle
Financials Application (General Ledger).
Involved in performance fine tuning of the queries/reports using PL/SQL & SQL Plus.
Helped team members in writing efficient stored procedures/ packages/ triggers and give
solutions to their Problems in software development activities.
Environment Oracle 8i, Oracle V 8.0.5, SQL*Plus, PL/SQL, SQL Server 7, T SQL, HP/Compaq
Education, Certifications and Training:
BS Computer Science
IBM AIX System Support Specialist (UCP)
HP UNIX System Admin
Korn Shell Scripting from BRAIN BENCH
Windows 2000 MCSE
SQL2000 MCDBA
SAP Basis
SAP Web AS Implementation & Operation I
SAP Web AS Implementation & Operation II
SAP Upgrade ADM326
SAP Enterprise Portal
Oracle DBA 10G
Sun Solaris Certified System Admin
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