Manager Project

Donald R. Mooty

***** ******* *** *****: 586-***-****

Shelby Township, Michigan 48315 **.*****@*****.***

CAREER STATEMENT

BS (Computer Science), MS (Administration). Over 20 years IT experience

helping customers improve their processes at major corporations like

General Motors. Earned many awards from CIO and from customers.

CAREER SUMMARY

Global Program Manager / Senior Project Manager with experience running

multiple, concurrent, multi-million dollar global projects. Extensive and

broad-based background of diversified responsibility and accomplishments.

Demonstrated success in high-visibility projects, complex issue resolution,

navigating acquisitions, mergers, consolidations, and divestitures.

Superior team building skills. Internally - a proven leader able to manage

people, develop employee talents, and create team involvement. Externally

- able to create and maintain vendor and customer relationships. Success

attributed to excellent problem solving skills and thorough follow-up.

Communication skills make him a great addition to any company.

PROFESSIONAL EXPERIENCE

General Motors Corporation, Warren, MI Sep 2003 - Apr 2009

A Global Automotive Manufacturer

Ajilon Consulting (assigned to General Motors), Southfield, MI Nov

2002 - Sep 2003

An IT Consulting Company

Chrysler / DaimlerChrysler, Warren, MI May 1985 - Oct 2002

An Automotive Manufacturer

Macomb Community College, Warren, MI Jan 1990 - Dec 1992

Diverse IT background resulting from rapid promotions. Some of the roles

include: Adjunct Professor, Application Owner, Application

Programmer/Analyst (mainframe, PC applications), Business Systems Analyst,

Change Management Board, Communication Specialist, Customer Facing Manager

(executive liaison), Data Analyst, Database Administrator, Disaster

Recovery, Operator, Operations Group Manager (18 sites), PC Support

(hardware, software, help desk), Program Manager, Performance Management

(mainframe, UNIX), Project Manager, Realtime Programmer, Site Manager,

Software Engineer, System Administrator (UNIX), System Analyst, System

Programmer (Operating Systems), Technical Support Manager,

Telecommunication Manager

SPECIFIC PROGRAM/PROJECT EXAMPLES

. General Motors - Engineering Startup (2008-2009). General Motors

spent millions of dollars investigating and deploying engineering

systems for use throughout their global corporation. Several remote

sites were still using local, unique systems and processes. I managed

a 20-member team with members located in 5 countries. The team

visited each engineering center, found anomalies, corrected

engineering processes, and then trained the users. Global Executive

Directors in IT and Industrial Engineering received monthly report

outs.

. General Motors - Assembly Processing System (2008-2009). The

Industrial Engineers (IE) at General Motors are responsible for

ensuring workers complete their tasks in the most efficient manner.

This process varied at each site. In 1998, GM started a project to

create a common IE system for the assembly plants. The system had

been in development for 10 years but never successfully deployed. I

joined a 45-member team with members located in 9 countries. Through

active negotiations with one of the assembly plant managers and the

plant IE manager, I was able to persuade the customer to deploy the

system. The system was deployed and it was enthusiastically accepted

by the site management. I then established global buy-in to deploy

the new Industrial Engineering system within six months after it had

been lingering/stagnated for over ten years

. General Motors - Right-sizing / Right-shoring IT support (2005). Pre-

Production Operations (PPO) 25 EDS team members supporting their U.S.

operations. The price was locked in, but EDS was not able to justify

their team's size. Through a series of negotiations and due

diligence, the 25 member U.S. support team was replaced with a 22

member team from the US, Brazil and China. This saved GM $2M+

annually.

. General Motors - U.S. PPO Consolidation (2004-2005). Pre-Production

Operations (PPO) had three prototypes shops in southeast Michigan.

The move affected approximately 1000 people. The servers had to move;

the applications changed; the customer needed to training on new

systems; a building was gutted from floor to ceiling and then rebuilt.

This was a $75M, 2-year project. I directed an 18-person team. The

project generated $60M annual savings to GM and earned a GM Chairman's

Award for the team. In addition, I earned a Spontaneous Recognition

Award.

. General Motors - Excessive lost production (2003). A specific plant

had a history of losing vehicle production whenever there was a system

outage. I was assigned to lead the project to find the cause and

correct the problem. The team identified every critical device, the

systems and data needed for the device, the buffers, the reaction plan

and the recovery plan. The team then got buy-in from the plant

leadership. On March 21, 2003 the plant had a major system problem.

They successfully ran their Manual Operating Procedures. This

prevented lost vehicle production during system outage for first time

in six months.

. Chrysler - Stop Build Conditions in the plant (1989). Chrysler

printed a vehicle build order next to the operator which told the

operator which function to perform (i.e., what color to paint the car,

which type of radio to install, what color of seats were needed, etc.)

When the mainframe was unavailable, the vehicle build order did not

print and the operator did not know which operation to perform, so the

production line stopped. To lessen the impact of a mainframe outage,

the plant printed every possible vehicle build order the night before

and stored them in the data center. If there was a problem, the plant

sent "runners" to the data center to gather the print for their area

of the plant. This was a very chaotic process. I created an

emergency vehicle build system allowing assembly plants to build

vehicles if the mainframes were unavailable by using an existing

server. The system significantly reduced lost production, lost

revenue and excess plant personnel. The system was developed in four

months; it was used for 14 years. The system was featured in a four-

page write-up of an Annual Report of a Fortune 100 corporation (NCR).

My photo was on the cover of their Annual Report

General Motors Corporation, Warren, MI Sep 2003-Apr 2009

A Global Automotive Manufacturer.

Global Program Manager 2008-2009

Responsible for managing major global projects.

Customer Facing Manager (executive liaison) 2003-2007

Single point of contact for all Information Technology issues -

PreProduction Operations (PPO).

Ajilon Consulting, Southfield, MI Nov 2002 - Sep 2003

An IT Consulting Company.

IT Manager / IT Project Manager / IT Operations Manager

Initially responsible for plant operations, then a significant project,

then the entire IT department.

. August 14, 2003 a major power outage affected several states. On

August 17, all IT systems and IT devices were recovered 16 hours

before any were required by the plant. The Plant Manager requested I

be hired by General Motors. I was hired two weeks later.

. A specific plant had a history of losing vehicle production whenever

there was a system outage. I was assigned to lead the project to find

the cause and correct the problem. The team identified every critical

device, the systems and data needed for the device, the buffers, the

reaction plan and the recovery plan. The team then got buy-in from

the plant leadership. On March 21, 2003 the plant had a major system

problem. They successfully ran their Manual Operating Procedures.

This prevented lost vehicle production during system outage for first

time in six months.

Chrysler / DaimlerChrysler, Warren, MI May 1985 - Oct 2002

An Automotive Manufacturer.

Operations Group Manager 2001-2002

Responsible for all IT issues at all U.S. and Canadian Powertrain and

Component Plants (18). Managed 75 employees. Total budget was $38M

spread across 22 plant and regional budgets. Responsible for data center

operations, plant floor operations, network operations, system

availability, disaster recovery/business continuity, budget, contract

negotiations, vendor negotiations, customer relationship management

(plant leadership).

. Coordinated all 09/11/01 IT issues for U.S. and Canadian plants with

hourly updates to CIO.

IT Site Manager 1999-2000

Responsible for every IT issue at plant - Warren Truck.

Plant Floor Communications Manager 1997-1998

Responsible for ensuring error-free plant floor communications at all 35

plants.

. Co-developer of a common protocol developed to ensure reliable

communications between plant floor devices and Chrysler systems to

enable faster response to problem resolution.

. Seamlessly ran plant floor communications for an assembly plant from a

development lab for one week due to catastrophic failure of

telecommunication equipment.

Telecommunications Manager 1995-1996

Responsible for developing plant floor communication tools.

. Developed and deployed a corporate-wide paging system.

. Appointed as sole person to migrate the Factory Information System

from an unsupported, proprietary operating system and hardware to a

high-availability system improving uptime.

. Built computer lab. Built computer room.

Sr. Systems Software Specialist / Technical Support Supervisor 1991-

1994

Responsible for providing stability to nonstandard IT equipment installed

in the manufacturing and assembly plants. Supported for 29 systems at 15

sites with 193 users.

. Error-proofed Vehicle Management System (VMS) which was critical to

assembly plant's ability to build vehicles. VMS was crashing several

times / day. Within six weeks, the system was stable.

. Developed a backup VMS system (for disaster recovery) and a method for

switching between the primary and backup systems which reduced plant

downtime.

Systems Analyst / Systems Programmer 1985-1990

Responsible for supporting UNIX (and other distributed systems) and CICS

regions in plants.

. Hired by Chrysler six months before graduation. Graduated on time

while working full time.

Macomb Community College, Warren, MI Jan 1990 - Dec 1992

Adjunct Faculty

Taught computer classes at the local community college after work.

Classes included introductory classes, CICS programming, networks and

telecommunications.

EDUCATION

MSA, Administration, Central Michigan University, Mount Pleasant, MI

BS, Computer Science, Oakland University, Rochester, MI

2000+ hours technical training since entering the work force.

ITIL Foundations Certified

TECHNICAL SKILLS

Hardware: Apple Macintosh, Apple II series, AS400, DEC PDP/11, DEC VAX, HP

9000, IBM Mainframe, IBM PC/Compatible, IBM RS/6000, IBM System 36, IBM

System 38, Stratus, SUN/SPARC, Tandem

Operating Systems: AIX, DOS/VSE, HPUX, JES, LINUX, MS DOS, MVS/XA/ESA,

OS/2, SCO UNIX, Solaris, SUN OS, UNIX, VAX, VM, VMS, Windows

3.1/95/98/2000/XP/NT

UNIX Tools: AWK, Bourne, C Shell, Kernel/Internals, Korn Shell, Kron, PERL,

Scripts, Sed, UNIX Admin, UNIX Programming, UNIX Support

Communications: Cisco, DecNet, DHCP, Ethernet, Frame Relay, FTP, HP

OpenView, HTTP, ISDN, LAN, LU6.2, Netview, Netware, NFS, Novell, Radio

Frequency, Routers, SNA< SNMP, Switches, TCP/IP, Telephony (voice), WAN

Languages: APL, Assembler-IBM Mainframe, Assembler-micro, BASIC, C, C++,

CICS Command, CICS Macro, COBOL, COBOL II, EasyTrieve, Fortran, JCL,

LISP, PASCAL, PL/1, PLC

Databases: DB2, DL/1, IDMS, IMS/DB/DC, MS Access, MS SQL Server, Sybase

Data Warehouse: COGNOS

Software/Tools: DB2 Connect, Expediter, HP OpenView, Lotus Notes, MQ

Series, MS Excel, MS Office, MS Powerpoint, MS Project, MS Word,

Panvalet, PVCS, Tivoli, TSO, Visio, VSAM

Testing: Black box, Client Server testing, Defect testing, Functional

testing, integration testing, mainframe testing, network testing, Test

cases, Test Director, Test plans, Test Scenarios, Test scripts, Unit

testing

Security: ACF2, Data security, Linux security, RACF, UNIX security

Technical Support: Capacity planning, DASD, Desktop support, Help

Desk/Phone Support, Network Administration

Functions/Titles: Business Systems Analyst, Change Management,

Communication Specialist, Customer Facing Manager (executive liaison),

Data Analyst, Database Administrator, Disaster Recovery, Operator, PC

Support (hardware, software, help desk), Performance Tuning, Programmer

Analyst (mainframe, PC applications), Program Manager, Project Manager,

Realtime Programmer, Software Engineer, System Analyst, System Programmer

(Operating Systems), Telecommunication Manager

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