Human Resources Manager
Resume:
Dena M. Upton
Dedham, MA *****
***********@*****.***
Professional Objective
To assume a leadership role in human resources that will allow me to help
develop the diverse people of an organization into creative and productive
teams that value and contribute to their overall mission.
Experience
First Pacific Ventures
Recruiting Consultant (8/2009 - present, part time)
Full cycle recruiting of IT professionals. Areas include: Software
Engineering, Software Sales, and QA
Linedata Services Director, Human Resources (1/02 - 1/05)
Responsible for all HR activities including but not limited to, staffing,
employee relations, benefits administration, new employee orientation,
succession planning, organizational development and compensation planning
for a business unit of one-hundred sixty employees based in Boston, New
York, and London.
.Managed entire staffing process from source through assimilation using a
variety of recruiting and sourcing techniques.
.Oversaw all employee relations issues including conflict resolution,
performance planning, and involuntary termination.
.Authored the employee handbook
.Analyze labor market trends and conduct formal and informal compensation
surveys to ensure competitive compensation and succession plans across
the organization
.Trained and advised management staff with regard to employee relations
and development
Abilizer Solutions, Senior Manager, Human Resources (5/00 - 12/01)
. Manage, implement, and administer Human Resource programs and
strategies, which include the areas of employee relations, payroll,
performance management and appraisal, benefits, training, diversity,
affirmative action/EEO, and organizational effectiveness
. Immigration Management
. Management of recruiting staff involved in activities inclusive of
identifying, evaluating and phone screening candidates as well as
coordinating interviews between applicants and hiring managers
. Create and plan recruiting strategies that yield a constant pipeline
of qualified candidates
. Manage the culture and pulse of the organization
. Develop human resources tools/processes
. Coach management and their teams on Human Resource issues, including
employee relations, hiring strategies and legal compliance issues
. Conducted reduction in workforce of 20%
Scient Corporation, Contract Recruiting Manager/Staffing Manager (1/00 -
5/00)
Established National Contract recruiting process, including strategic
partner and software selection
Managed contract vendor relationships
Responsible for sourcing, screening and staffing Scient contractors
Andersen Consulting (aka Accenture)
Human Resources Deployed Scheduling Manager (9/98 - 12/99)
. Managed the job placement for over 200 Technology SAP and Oracle
employees across North America
. Liaison between specific SAP and Oracle Technology Practice areas and
the leadership partners
. Coached and counseled technology employees on assignment decisions and
career progression
. Maximized utilization and chargeability
. Knowledge Integrator - HR Management System
. Provided functional and technical support to over 70 users within the
Pacific Region
. Assisted in prioritizing fixes and enhancements for upcoming
software releases
. Trained new users and motivate existing users to use the system
properly
Human Resources Representative - Process Group, San Francisco Office
(12/96 - 9/98)
. Managed the career development program for 100 Process Analysts and
Consultants
. Supervised 2 Human Resource Personnel
. Apprised Partners and executives of staffing, chargeable hours,
training, recruitment and attrition
. Oversaw all performance management processes and counsel employees as
appropriate
. Participated in the recruiting and orientation process for all
Analysts and Consultants
. Oversaw the annual review, performance rating, and promotion processes
. Counseled employees in their career development
. Conducted exit interviews and assist employees with their transition
plans
. Delivered weekly presentations for new hire orientation and
perspective recruit discussions
. Represented the staffing needs for all Northern California Products
engagements
Process Consultant - Programmer/Designer - Commercial Banking Solutions
Project (9/94 - 11/96)
. Provided 24 hour support for development testing and production
execution
. Led Design Team in the Portfolio Management area of the system
. Analyzed system discrepancies, resolved issues, and implemented
programming solutions
. Conducted training sessions covering specialized areas of system
functionality for client teams
Education
Wake Forest University, cum laude/ March 1994, Bachelor of Science,
Business Administration
Center for Professional Development, Andersen Consulting
Completed over 500 hours of Andersen Consulting continuing education
Developed capabilities in professional development and management,
employment law, and technology specific areas
Affiliations
Society of Human Resources Management (SHRM) member, Senior Professional
in Human Resources Certified
Interests and Accomplishments
Marathon runner - completed 2 marathons
Triathlete - completed 2 Olympic distance triathlons
Yoga enthusiast
13 handicap golfer
Violinist
VP Fundraiser for St. Paul's Nursery School, Member of the Board of
Directors
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