Sales Associate
Resume:
Jeffrey R. Blake
********@***.***
Cicero, NY 13039
EDUCATION SYRACUSE UNIVERSITY, College of Information Studies
Major: Information Management and Technology
Bachelor of Science, December 2008
Dean's List
Major GPA: 3.364
Overall GPA: 3.150
ONONDAGA COMMUNITY COLLEGE, Syracuse, New York
Major: Computer Information Systems
Associate in Applied Science, May 2005
Dean's List
GPA: 3.139
TECHNICAL Operating Systems Administration - Windows Server 2003, Active
Directory,
COURSEWORK Administration of profiles, users and permissions
Computer Building - Motherboard's, CPU's, RAM, Hard
Drive's, OS, BIOS Upgrade's
Networking - LAN's, WAN's, TCP/IP, topologies, SCSI, Fiber
Internet Design - HTML, FTP, CSS
COMPUTER PC/Macintosh Experienced
SKILLS Windows 2000, XP, Vista, Seven, Server 2003
installation/configuration
Microsoft Office 2003/2007 (Word, Excel, Powerpoint,
Outlook, Access, Publisher)
Adobe Photoshop, Adobe Illustrator
Wired/Wireless networking set up/configuration
Skilled in adding/removing hardware components
VMware proficient
EXPERIENCE Syracuse University iSchool IT Services, Syracuse,
NY
IT Support (May 2008 - April 2009)
. Provided IT support and maintenance for students,
faculty and staff
. Diagnosed and repaired computer equipment, printers,
network connections
. Set up and installed hardware, software, e-mail and
imaging on computers
. Performed operating system, BIOS, software and hardware
upgrades
. Wrote technical data explaining how to use software
functions
. Supported over 100+ machines including labs
OfficeMax, Cicero, NY
Technology Sales Associate (August 2001 - Present)
. Sell technology, supplies and furniture to consumer and
business customers
. Performed hands on work on customer's computer purchases
. Skilled in areas of order processing, inventory control,
and cashier management
. Hardworking, energetic, and reliable; recognized for
assuming additional responsibilities
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