Project Manager Management

YOEGNI JOSE MORENO A EZ

**** ** ** *** #*** Doral, FL 33166

Phone: (786) 317.87.83, E-Mail: ***********@*******.***

OBJETIVES To obtain a position within your organization, emphasizing the

increase in responsibility, personal growth and professional

achievement where I can utilize my Information Technology skills.

SUMARY OF Enjoy challenges; perform well with deadlines and demanding

QUALIFICATIONS objectives. Organized and creative in coordinating activities, fluent

in Spanish and English.

EXPERIENCE

Lan Cargo Airlines - Business Analyst Miami,

FL 2008-Present

Analyze management reports in order to support the decision making

commercial cargo process.

Maintain reports about market analysis and the behavior of the

clients in the different routes.

Analysis and Rollout of Local Market Planning tool in Mexico,

Argentina, Brazil, USA, Chile and Europe.

Key User in Acceptance Tests of Booking New System for Lan Cargo.

Lan Cargo Airlines - IT Technical Support Miami,

FL 2005-2008

Provide local and remote desktop support for corporate headquarters

and 2 satellite locations.

Performed desktop support to over 475 employees in person and by

telephone.

Trouble shot network connectivity, network printing and user access

issues.

Built and maintained computer systems and performed memory upgrades.

Reports Management in Word, Excel, Access and Power Point for Windows

XP.

Avianca Airlines - IT Programmer and Help Desk

Miami, FL 2005

Analysis, Development and Maintenance of Systems in Ms Access XP.

Provide local desktop support.

Management reports in Excel and Power Point for Windows XP.

Bekesantos Group - Project Manager Caracas-Venezuela,

2002-2003

Outsourcing & Headhunting Seller.

Trained, evaluated and counseled recruiters in goals planning.

Maintained training records on recruiters with a high degree of

confidentiality.

Scheduled and attended Recruiter Evaluation Board meetings.

Bekesantos Group - Help Desk Caracas-Venezuela,

2001-2002

Provide local desktop support.

Trouble shot network connectivity, network printing and user access

issues.

Planned and managed the roll over of 800 workstations.

Baker Hughes - Help Desk

Maracaibo-Venezuela, 1997-2001

Analysis, Development and Maintenance of Systems in Ms Access XP.

Provide local desktop support.

Telecommunications and Telephony Coordinator.

EDUCATION Zulia University Maracaibo,

Venezuela Graduated 1997

Computer Science Degree

PROFICIENCY

Lotus Notes Release 4.6 - 5.0., MS Windows 95/98/NT/Millenium

Edition/2000/XP/Vista, MS Office 97/2000/XP/2003/2007, MS Access

95/97/2000/XP, MS Exchange 5.0, MS Outlook 97/2000/2003/2007, Visual

Basic for Excel 97/2000/XP, Amadeus Client.

IBM Client Access (Emulator on AS/400 System), Norton Antivirus / Mc

Afee Antivirus

Routers, hubs, hard disks, sound cards, modems and networks

management.

REFERENCES UPON REQUEST

Contact this candidate