Manager Management
Resume:
Summary
A technology executive with thirteen years of progressive experience in IT
with a wide complement of experiences. A manager with a solid technical
foundation, who has experience in all facets of IT including, operations
management, technology evaluations, strategic planning, vendor management,
and standardized process implementations. A leader who through effective
management, strategic partnerships, work ethic and entrepreneurial spirit,
gets things done and has a solid track record of translating business
strategy into operational reality.
Experience
Hammerfeld Consulting Group, LLC
Managing Director
2008 to Present
World Golf Tour, San Francisco, CA
As an IT management consultant reporting to the CEO, I have been retained
to review, recommend and implement technologies and business services which
align IT with corporate strategies.
. Reviewed technology implementations and identified and presented business
execution risks to executive management team.
. Reviewed and translated the strategic goals of the business into
actionable roadmap for the IT department.
. Reviewed IT operational procedures and made recommendations based upon
standardized ITIL processes.
. Researched, evaluated and implemented strategic CDN partnership.
. Designed and implemented the build out of Amazon EC2 cloud computing
initiatives saving the company many thousands of dollars.
. Defined and executed capacity plan to support co-branding activities with
the US Open.
Edmunds.com, INC., Santa Monica, CA
Director of Enterprise Application Support & IS
2005 to 2008
Acted as member of IT management team over-seeing Edmunds' technical
operations, which supports $130M in yearly revenue. Managed a team of ten
employees in two distinct departments which supported Edmunds.com business
operations and corporate computing infrastructure.
. Negotiated universal license agreements with Oracle and Microsoft, saving
$1.2M in licensing fees per year.
. Evaluated, recommended and championed many IT initiatives within the
organization reducing costs while improving service availabilities.
. Launched and managed Edmunds' first business to business service for
dealerships using Oracle Fusion Middleware.
. Managed the build out of a new AD and Exchange infrastructure
substantially improving email performance and availability.
. Enhanced Edmunds business intelligence by managing a six-month migration
of a 4TB data warehouse and associated services to a new data center.
Wagerworks Inc., San Francisco, CA
2001 to 2005
Director of Network Operations
Member of the senior management team reporting to the COO. Responsible for
all aspects of building and operating one of the first fully legal and
compliant online gaming websites. Designed the network and server
architecture that ran the company's proprietary casino software.
. Established and grew an operations department of eleven employees with a
NOC in the UK that supported the production casinos.
. Researched and developed a computing infrastructure that allowed
Wagerworks to move to a SAAS business model, which enabled the launch of
top tier customers such as Virgin Casino, PaddyPower, World Poker Tour
and BlueSquare.
. Expanded operations and maximized revenue by building and managing data
centers in Las Vegas, San Francisco, San Jose, London, and Alderney.
. Ensured compliance with gaming regulatory bodies by implementing ITIL
incident, problem and change management policies and procedures.
. Managed a $5M IT budget and negotiated all purchasing and service
contracts both nationally and internationally.
MYPLAY, INC., REDWOOD CITY, CA
1999 to 2001
Director of Network Operations
Hired on as the first technical employee in the operations department and
later became the Director of Network Operations of this high flying online
music startup exploiting the mp3 phenomenon of the late 1990s.
. Built and managed a department of seven employees that supported the data
center.
. Architected and built out myplay's production website allowing it to
launch its "iTunes-like" service within sixty days of hire.
. Managed production systems during exponential growth of customer base
from zero to 6.7 million registered users, allowing myplay to become the
premier online and fully RIAA compliant music website.
RELEASENOW.COM, SAN CARLOS, CA
1997 to 1999
Manager of Operations
Served as head of the operations department for this electronic software
distribution startup company.
. Managed a team of five employees, which oversaw all of IT.
. Managed the re-architecture and build out of the company's website,
allowing for increased availability and exponential growth in sales
volume.
. Managed one of the first SAAS electronic download sites for both Intuit
and @Home validating Releasenow.com's new business model.
. Managed two company moves while minimizing business disruption.
MATCH.COM, SAN FRANCISCO, CA
1995 to 1997
Systems Administrator / MIS Manager
Initially hired as a UNIX system administrator and later became MIS manager
for this leading online dating website.
. Managed department of six which supported both the production website and
corporate infrastructure.
. Improved availability and scalability of match.com by becoming one of the
initial customers of Exodus Communications, the first co-location
company.
. Supported exponential growth of match.com allowing it to growth to 2
million registered users.
. Managed all IT needs during company move.
Education
Fudan University - School of Management, Shanghai China
2009
Completed one week intensive International Residency Program: "Doing
Business in China"
UCLA - Anderson School of Management, Los Angeles, CA
2009
Masters of Business Administration
San Francisco State University, San Francisco, CA
1995
Bachelor of Arts (Art History), Minor: Pre-Med, Magna Cum Laude
Member Phi Beta Kappa honors society
Karls Eberhardt Universitaet, Tuebingen, Germany
1989 Took part in a university exchange program for one year to
improve my fluency in German and expand my knowledge of international
issues.
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