Manager Supervisor

Jeffrey Bertrand

***** *. ******* ***

Queen Creek, AZ 85242

Phone: 480-***-****

Cell: 480-***-****

E-mail: abnfda@r.postjobfree.com

Education

Bachelor of Science in Computer Information Systems

DeVry University, Southern California

Graduation Date: March 2003

Cumulative G.P.A. 3.89 / 4.00 Magna Cum Laude

Professional Experience

Scholastic Inc. - Book Fair Division

Warehouse Supervisor August 2006 - Present

Manage 25 employees and 1 shift supervisor in a production environment to

process and build Scholastic Book Fairs. Responsible for hiring warehouse

personal, complete all on boarding requirements, and process training in

each department. Provide performance reviews and corrective actions in

counseling situations. Monitor labor and warehouse expenses to reach

company goals. Coordinate drivers and shipment routing. Certified forklift

trainer and. AS400 and KRONOS experience. Prepare reports and presentations

using Word, Excel, and PowerPoint. Conduct daily branch meetings for each

shift. Facilitate safety training for all branch personal. Facilities and

vehicle management to ensure daily production is met. Manage quality

assurance team to meet customer needs and expectations.

The Home Depot

Department Supervisor August 2005 - August

2006

Manage department including installations and sales. Leadership skills

training to reach a goal of over 3 million dollars. Provide training and

coaching for new associates to provide quality service and complete

assigned projects.

Infinity Insurance Company

Claims Adjuster February 2005 - August

2005

Auto claims adjuster for California property damage claims. Organize

information to respond to clients and complete time sensitive legal

documents. Negotiate claims and medical injuries.

PageByPage Studios

Computer Tech / Graphic Design April 2003 -

February 2005

Graphic arts design and production using QuarkXpress, Adobe Illustrator and

Photoshop. Extensive text and art graphic design to incorporate new formats

into textbooks used by students in the southwestern United States.

Technical expertise used to provide network support.

DeVry University April 2000 - March 2003

Bachelor of Science

Computer Information Systems Bachelor of Science degree - 3.89 G.P.A. -

Magna Cum Laude

Grainger Industrial Supply

Process Manager October 1997 - April

2000

Managed less than load and United Parcel shipping operations consisting of

2000-3000 shipments per day. Provided employee reviews and evaluations for

thirty-five employees. Responsible for the secure operation of a 167,000

square foot distribution center.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate