Project Manager Management

Kumar (ˈkü-ˈmär) IT professional Who is…

Jacksonville, FL Visionary and a critical thinker

(904) 392 – 1739 Pro-active not reactive; a consummate team

builder

*******@*******.*** Inquisitive by nature and known as a

sharp trouble shooter

Passionate about improving processes and

people

DIRECTOR of IT / Director of Application Development

a “Hands on LEADER”, accomplished & goal driven professional offering over 17yrs of

progressive IT experience with strong concentration on over all IT dept setup &

management, project management, Consulting, Architecture design, development &

execution of projects.

17yrs of IT experience of broad based management in systems design, development,

implementation and support. Strategic & Cost effective utilization of technology in

alignment with corporate goals. Excel at planning, building high performance teams, project

management, implementing best practice methodologies. Recognized as a savvy leader with

strengths in reengineering business processes, defining continuous improvement processes,

presiding over lively brainstorming sessions, building consensus, recognizing and

accelerating peers strengths, delegating the “right task” to the “right person” and building

powerful teams that can conquer any obstacles.

rd

I worked with 3 party vendors, for procuring products & services. Involved in identifying

vendors, RFP/RFQ process, price negotiation, contract, SLA and implementation process.

Vendors include outsource/off shore vendors on development projects as part of cost

effective initiative. Experience includes managing multiple Outsourced projects & integrated

solutions with vendors like Citibank on payment processes.

I was praised for prudently managing human & financial resources and continually

extinguishing “fires”. Not afraid to delve into “unchartered waters”. Capitalize on strong

business acumen and natural leadership talents to steer teams and company in new

directions.

Professional Strengths:

Organizational Development Pro-Sales/Marketing Support

System Architecture

Strategic & Business Planning Project Management Rapid

Deployment

Contract Negotiations & Mgmt Change Management Data

Center Mgmt

Processes Improvement Problem Resolution Localization &

Globalization

Consulting Experience

Spent over 10yrs providing Project Management, solution implementation, Custom

programming & systems consulting for industry verticals like Telecom, Health Care,

Hospitality, Freight & Transportation, Retail-POS, Supply Chain Management, Supplier

Relationship Management and also to product & service oriented software providers like IBM,

Unisys, Verizon, STS, VBOS.

Awards

Granite Telecom, 2003 - 2005: Commended with multiple awards like “Employee of the

Month” & “Employee of the Week” for “new initiations”, “successfully leading projects”,

“going above & beyond call of duty” and “outstanding performance”.

GoCo-Op, 1999 – 2003: Spot Awards from CIO. Commendations from CIO & Director of

Software Engineering. for exceptional performance & hard work.

Education

Graduate Credits in Computer Sciences Harvard University

Post-Grad Diploma in Software Engineering Harvard University

BS in Computer Sciences

Certifications

SAP Certified Solution Consultant (HR, SRM) SAP Academy

Oracle9i Database Performance Tuning Oracle University

Designing & Implementing OLAP Solutions in SQL Server 2000 Microsoft

Professional Background

2009 R3Global - Solomon Page Group Consulting Feb’09

– Present

SAP B1-Retail Implementation

Solution Consultant / IT Architect – Retail POS

Implemented SAP B1 integrated Retail POS solution to MLM client who is global w/ multiple

offices, warehouses & mobile locations. I recommended integrated IT Architecture &

direction for there SAP, POS, e-commerce, Retail & multi media applications. Envisioned &

Presented architecture diagrams & process flows of solutions, for companies future growth.

rd

Involved in identifying & short listing 3 party vendors/products, worked with outsourced &

offshore vendors, on Customizing, Pricing, project planning & implementation phases.

Spear headed new initiatives like membership/loyalty program, short term & long term retail

solutions. Apart from this, filled in multiple roles as requested by the client like Part Systems

Administrator, part DBA, part SQL Developer & part Trainer.

2006 – 2008 Convergys Corp – DuPont

Apr’06 – Nov’09

SAP Supplier Relationship Management, MM, HR, FI/CO (ECC 6.0) – Global Implementation

Sr. Manager, Information Systems & Technology

Leadership & Architecture

Define Project charter (mission, goals, scope, implementation methodology, control strategy,

Processes) for DuPont Global Implementation. Was part of the team to identify & procure the

Financial backend system (SAP FI/CO), Portal implementation which is well integrated in

SAP architecture. Present white paper / recommendations to Convergys Management on

financial back end systems for integration. Presented “Offshore Model - SAP Projects”

proposal at technical & operation levels to Convergys senior management.

Project Management

Was responsible for Project planning and execution of committed deliverables for a global

rollout. P2P Project was executed ahead of time by taking pro-active approach towards

development & under budget by off shoring work to India. This gave the edge of having

development done round the clock. Coordinate meetings with SME’s & development

resources on subject matter aspects & Citibank, Payroll, TPV resources on project plans &

integration aspects. Had daily/weekly one-on-one calls with resources to identify & address

requirement, track execution

• Managed project activities across the entire project life cycle - including risk

management, Issue Management and post-implementation review.

• Identify project critical path and barriers across the organization to resolve and drive

for project completion

• Mitigate project control weaknesses and ensure compliance with organizational

standards

• Manage projects deadlines, manage people and deliverables both internal and

vendors

Development & Go-Live

Involved in designing of Convergys Procure-to-Pay(SRM, MM, FI/CO) model, Worked with

CAHead team (offshore company) & Coordinated Convergys global/regional SME’s, STL,

rd

Payroll & TPVs(3 Party Vendors), Involved in decision making, designing & execution of

Procure-to-Pay (SRM, MM) model for service industry.

As a hands on resource, Worked with Unix & Network resources on system ready. (hardware

& installation). Worked with BASIS teams for portal iviews, guided them on setup &

resolution of issues relating to HR MM & SRM. Defined & Coordinated development efforts

between different teams (offshore & on-shore) both functional & technical levels., for a

integrated DuPont delivery.

• Implemented SRM in Extended classic scenario (EBP 5.0 w/ECC 6.0) service

procurement.

• HR-Payroll Integrations with SRM for non-taxable garnishment vendors.

• Conducting Blue Printing Workshops, gathering Business Requirements, project

requirements, constraints and assumptions. Captured direct & in-direct dependencies

(Eg: Payment Bureau, EDI)

• Definition of business process flows, process design and interface requirements.

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• Worked on 3 party Integration with Citibank, HR Payroll & Vendors for payments

(inbound & outbound)

• Worked with Basis & Security team to define functional/developer/end user roles &

profiles

2005 – 2006 Satyam Jul ’05 – Apr

’06

SAP HR Functional Consultant

Provided OM and Time Management support, including configuration, rule and schema

support and troubleshooting for initial go live. Configuration skills in the following areas of

SAP R/3 HR Module:

Time Management:

•Configured Time Recording and Time Evaluation including creation of Public Holiday

Calendars.

•Defined Reduction, Rounding and Selection Rules for quota entitlements.

•Configured Work Schedules rules, Period Work Schedule.

Master Data - Company Structure, Organizational Assignments (Global Settings,

Organizational Data and Integration of PA/PD, Job, Position, Organizational unit), and

Payroll Data (Pay Scale and Wage Type Structures)

Organizational Management - Organizational Plan (Organizational Structures, Reporting

Structures, Relationships, Job and Work Center Indexes and Task Catalog), Simple

Maintenance, Detail Maintenance, Structural Graphics, Evaluations and Reports, Integration

of PA/PD, Personnel Cost Planning (Simulations and Comparisons)

• Participated in the Blueprint, Realization, Integration, Final Preparation, and Go-Live

and Go-Live Support.

• Participated in the Full Implementation of Time Management, ESS, MSS, and Time

Manager's Workplace.

Worked with other team members in the following sub-modules of SAP HR Module

•

(PA and PD): Master Data, Organizational Management, Recruitment, Training

2003 – 2005 Granite Telecommunications Nov ’ 03

– Jun ‘05

Manager of Software Engineering / Director of IT

Reported to COO and Managed directly & indirectly staff of programmers & network

engineers in setting up IT Infrastructure & developing customized Telecom back office

support software (OSS) for Granite Telecom. Accountable for the on-going Maintenance,

Development & Implementation of projects for over 8000+ customers supporting $150M

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revenue. Served as Company liaison on IT matters with 3 party vendors/clients. Managed

100+ project requests monthly. Led architecture direction strategies and promoted

.net/java/oracle 9.2/sql 2k/connect direct/data warehousing in Windows environment.

Consider myself as a achiever., by putting myself & team, under aggressive deadlines,

delivering them under budget and ahead of time.

Project planning encompasses iterative & incremental development cycles, to help business

in changing times, govt regulations & needs. Higher management & other depts. were kept in

the loop on projects & there development status. While in a RAD mode, time & money plays a

major role, but quality of work always took high priority. We achieved our goal in Minimal

downtime or in some cases, no downtime.

Weekly One-on-One w/Chief Operating Officer(COO) on IT dept developments, goals &

prioritizing projects. Attended weekly Management meetings to give status of IT dept & co-

ordinate with other Directors & managers about projects of there interest. Conducted Weekly

One-on-One with peers, to set there weekly & monthly goals, convene weekly IT Dept

meetings & conduct Quarterly reviews. Mentoring, motivating & helping them strive to

achieve there goals, awarding them on there success.

Proud to say that I built a team, who meticulously executed projects irrespective of time or

day, working nights & week ends to achieve there goals & were instrumental in company

doubling in one year & gaining 400% ( from $3mil/month to $13 mil/month) in revenue

under a year.

Notable Accomplishments:

• Architecting & Setting up Granite IT division (infrastructure, procuring switches, hubs,

firewalls, SANs & high powered Servers for Domain, Intranet & internet

application/database servers., moving from 3rd party IT -to- in house, w/Security),

Moved from Single CPU Servers –to- Dell Power Edge Quads.

• Developed plans & implemented auto loads of monthly Carrier Access Billing & Call

Detail Record files.

• Setup Redundant servers & Auto Backup using SAN to increasing uptime

• Decreased the amount of trouble tickets by 90% using new quality & development

procedures

• Production Oracle database upgrade from 8.17 to 9.2, Oracle & Access -to- SQL Server

2K migration.

• JAVA –to- .NET & ASP to .net conversion Projects, Backup DBA for Oracle & SQL Server

instances.

• Re-factoring old code to improve system performance, Database Design &

Performance tuning.

• Working with and Maintain harmonious relationships with 3rd party companies &

clients.

• Over seeing software & hardware Consultants.

• Negotiated Deals with Vendors to cut down on costs (Dell, EMC, EquilLogic, VBOS)

Environment: Oracle 8.17/9.2, SQL Server 2k, .NET, ASP(VB/Java Scripts), IIS, JAVA 1.4.2,

Tomcat, Connect Direct, TOAD, SpotLight, EZTax, PCAnywhere, EquilLogic (iSCSI-SAN)

1999 – 2003 GoCo-Op Aug ‘99

– Oct ‘03

Procura: a e-Procurement System for Supply Chain Management

Project Manager & Dev Manager

GoCo-Op Is a DOT COM Company. Reported to COO, involved in procurement of h/w & s/w,

building teams, Designing & Developing of a e-procurement System. Played key roles like

Architect, Designer, Developer & Lead teams on RAD/JAD environment. Procura, is a B-2-B

e-Commerce Software Solution, a On-Line Procurement of Supply material for

Hospitality/Healthcare Industry (Businesses likes HOTEL/MOTEL/HOSPITAL etc.,) using

ASP,VB, C#, .Net, PeopleCode, Crystal & SQR Reports. Spearheaded sub-projects like

Globalization & Integration with ERP Packages. Assisted in the design and integration to SAP

OM,PA, Peoplesoft HRMS, PO, AR.

Lead projects for Buyer & Supply side apps and Localization & Globalization of those

projects.

Integrations of Apps with Customers ERP systems like Peoplesoft & SAP

Conducted Fit Gap Analysis using SAP/PeopleSoft to identify modifications and business

reqs.

Managed production schedules and daily operation.

Environment: SAP HR (PA,OM), Peoplesoft (PO/GL/HR/Payroll), .NET (ASP/VB), C#, HTML,

XML, VB COM, ASP-VB/Java Script, JAVA, SQR, Oracle 8/9i, SQL Server 2K, Access, IIS Site &

Commerce servers

1992 –to- 1999

Other Projects include:

Positions prior to 1999 include Systems Analyst/Project Lead and Project Manager

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