Quality Assurance Manager
Resume:
Tyeashia S. Veney
**** ********** ***** ****** * Lithonia, GA 30058 l Phone: 770-***-**** l
*************@***.***
Quality Assurance Manager
Certified in HACCP with over 10 years of combined experience in both the salad dressing
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and baking industry
Strong academic and professional background with 6 years of managerial experience
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Proven leadership capabilities and communication skills
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Hands on experience with YUM Brands, AIB, NSF, Silliker, & BRC audits
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Skills
SPC Developing Standard Operating
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Plant wide training on HACCP, Procedures
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GMP’s, Allergens, & Food Defense Maintaining a lab with 1 analyst
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Auditing outside vendor and and 15 technicians
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distribution centers Completing risk assessments for
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HPLC and Titrations raw materials and finished goods
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pH, Chlorine testing, & aW Allergen Extractions
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M.S. Office (Word, Excel,
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PowerPoint, & Outlook)
Recent Awards & Training
Fundamentals of Auditing II (ASQ), 2010
Fundamentals of Auditing III (ASQ), 2010
Lean Stimulation Workshop Training (Definity University), 2009
Certified Food Defense Coordinator (AIB), 2009
Certified in HACCP (AIB/T. Marzetti), 2006
Communicating with Tact and Skill for Management & Management Skills for First Time
Managers (Rockhurst Continuing Education), 2004
Professional Experience
H.C. BRILL COMPANY – Tucker, GA
Multimillion-dollar company selling laminated dough products, baked goods, and frozen cookie
dough’s
Quality Control Supervisor, 1/2009 to Present
Selected Accomplishments:
Developed several SOP’s for plant complaints and various lab procedures according to the
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BRC standards. (British Retail Consortium)
Purchased high end pieces of equipment for lab while maintaining lab budget.
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Provided all plant training for GMP’s HACCP, Food Defense, Hand washing Techniques,
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Quality Policy, Quality Points, & Allergens
Wrote guidelines for running and maintaining the lab as well as providing leadership for
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everyday lab issues.
Maintain the accuracy of all lab documentation and calibration records.
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Ensured proper staffing, training, supply ordering, equipment calibrations, and preventive
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maintenance.
Implemented a GMP Patrol Team which is proactive in dealing with GMP violations
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Supervised 15 Q.A. technicians and 1 Q.A. Analyst
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Maintained aged inventory and created reports for upper management weekly meetings
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Continuously evaluated Quality Systems and submitted change recommendations to Quality
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Manager and upper management.
Conducted monthly and weekly GMP and raw material/label audits
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Managed the microbiological finished product testing and environmental monitoring
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programs.
Responded to complaints and initiate investigation and follow up corrective actions
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Assist with customer based audits
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Interfaced with DOA and Rabbi on quarterly inspections
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Performed quarterly mock recalls and maintained proper documentation
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Performed root cause analysis and 5 WHY’s investigation with TPM Coordinator
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Release and maintain proper product status using the OLX system
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Verify documentation for daily allergen changeover’s and ATP swabs using Charm NovaLum
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System
Sampled and analyzed raw materials and products for chemical testing. (moisture, ash,
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protein, pH, brix)
BAKE ONE – Smyrna, GA
Supplier of bake goods nationwide and for company owned restaurant chain
Quality Assurance Manager, 5/2008 to 1/2009
Selected Accomplishments:
Developed Standard Operating Procedures for a new producing facility
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Oversaw HACCP and Food Safety program.
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Worked closely with Research and Development on new products and assisted with
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developing acceptable specs.
Verified product nutritional and ingredient declaration information.
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Maintained kosher certificates and worked closely with Rabbi
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Handled large customer accounts and helped develop positive customer relationships
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Completed shelf life studies for new and upcoming products and developed SPC’s for data
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collection on all finished goods.
Successfully lead company’s first AIB audit with a superior rating.
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Maintained all employee training (Good Manufacturing Practices, Allergens, HACCP, and
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Food Defense)
Acted as a liaison for FDA inspections.
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Promptly handled customer complaints with proper investigation.
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Produced new standards of excellence for the company and utilizing lean manufacturing
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principles.
Performed audits on the plant’s Quality Programs and developed continuous improvement
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strategies to strengthen the programs.
AMERICA’S KITCHEN – Tucker, GA
Small privately owned baked goods facility
Quality Assurance Manager, 7/2007 to 5/2008
Selected Accomplishments:
Worked closely with Quality Director on developing new Standard Operating Procedures.
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Trained all employees on Good Manufacturing Practices, Allergens, & Food Safety.
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Maintained quality assurance documentation and verified for accuracy.
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Conducted monthly food safety audits and ensured that corrective actions were assigned and
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completed.
Maintained quality between two facilities.
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Managed a quality technician and a lead quality technician.
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Verified with Quality Director ingredient declaration information for accuracy.
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Assisted with a successful National Sanitation Foundation audit.
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Verified shipping/receiving documentation and maintenance work orders.
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T. MARZETTI – Atlanta, GA
Multi-million dollar salad dressing company with plants nationwide
Quality Assurance Manager, 4/2004 to 7/2007
Lead Quality Assurance Tech, 1/2001 to 4/2004
Quality Assurance Tech, 8/2000 to 1/2001
Selected Accomplishments:
Performed analytical testing on samples and raw materials. (viscosity, titrations, pH, density,
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& soluble solids)
Verified coding schemes and packaging weights.
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Examined plant for pre-operational cleanliness and performed swabs for confirmation.
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Maintaining quality paperwork and reviewing for accuracy
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Performed calibrations and maintained retain samples
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Signed off on quality paperwork.
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Completed sensitive weigh-ups for mixers.
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Assisted Q.A. Manager with product review and customer complaints.
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Provided leadership for Q.A. Technicians.
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Hired new Q.A. Technicians for open positions
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Prepared facility for several successful audits. (YUM Brands, National Sanitation
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Foundation, Silliker, & the American Institute of Baking).
Conducted all training for entire plant including management.
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Audited vendors of raw materials, packaging materials, and distribution centers.
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Worked closely with shipping/receiving for organization of all allergenic materials.
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Worked closely with Production Manger and Plant Manager to institute lean manufacturing
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practices and 5S.
Developed customer relationships for large accounts.
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Revamped Standard Operating Procedures to ensure optimal coverage
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Responsible for GMP’s, Food Safety, and HACCP.
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Traveled to vendor and distribution centers and conducted facility audits.
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Created vendor questionnaires for effectiveness of quality systems and food safety.
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Education
NORFOLK STATE UNIVERSITY – Norfolk, VA
Bachelor of Science, 6/1999
Major: Biology
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Summary
Hands on experience in the area of BRC, AIB, Silliker, YUM Brands, and NSF inspections.
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Demonstrated understanding of GMP’s SOP’s, HACCP, and chemical analysis of food
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products
Proven leadership capabilities and communication skills
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Certified in HACCP and as a Food Defense Coordinator
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References upon request
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Contact this candidate