Manager Quality Assurance
Resume:
JOHNNIE MAPP
EWING TOWNSHIP NEW JERSEY 08638
************@*****.*** OR
***********@*****.***
VERSION CONTROL TOOLS:
SERENA (Version Manager, CHANGEMAN, MOVER), IBM RATIONAL, SOURCE SAFE, ANT,
RATIONAL ROSE
TESTING: DESIGN AND DEVELOP OF TEST STRATEGIES, CREATED DETAIL TEST CASES,
CREATED AUTOMATED AND MANUAL TEST SCRIPTS, EXECUTION COMPONENT,
INTEGRATION, LOAD, STRESS TESTING, FACILITATED USER ACCEPTANCE
COMPUTER OPERATING SYSTEMS: DOC, UNIX, LAN, IBM MAINFRAME, WINDOWS /NT, SQL
COMMUNICATION PROTOCOLS: TCP/IP, VTAM, CICS, LAN/WAN
SPECIAL PROJECTS: PVCS ADMINISTRATOR, TEAMTREACK ADMIN, FEASIBILITY
STUDIES, OFF-SITE STORAGE, Y2K PROJECT, DISASTER RECOVERY PLAN, HELP DESK
PROCEDURES, IN-HOUSE PROTOCOL, CREATED CENTER FILING SYSTEM, SOFTWARE
ACTQUISTION.
LANGUAGES: TSL SCRIPT, PERL, VISUAL BASIC, C, C++, SAS, COBAL, JCL,
ASSEMBLER
1. SUMMARY: I am a Senior Information Technology Consultant
with over 18 years IT experience in Build Release Management, Quality
Assurance Management / Administration / System Architecture and
Software Configuration Management, In dept experience in software
builds across multiple platforms. QA Test environment setup, analysis,
software acquisition, installation. Solid teamwork and interpersonal
skills and ability to communicate with customers, staff, senior
management, vendors and contractors. Well versed in Configuration
management activities including Version Control, Change Management,
Quality Assurance, Software Development Life Cycle.
EXPERIENCE:
SERENA / BEST BUY
7/08 - 11/09 Build & Release Manager (Consultant) Minneapolis Minnesota
. Acted as lead in managing software builds and change control for
major and minor release
. Coordinated release efforts with projects management teams,
application leads and development staff
. Preformed Daily, Monthly, Quarterly and unplanned builds
. Worked as liaison to all level develops and managements to schedule
updates and deployments of major changes
. Developed and managed testing and roll-out project plans for software
release, desktop updates and server implementations
. Maintained the source-code repository, develop multi-platform product
installers and develop scripts for builds and source code
automation.
. Worked independently as well as part of a project team
STATE OF TEXAS - TEXAS MEDICAID & HEALTHCARE PARTSHIP
8/05 - 05/08
Configuration /Release Manager (Consultant) Austin, Texas
. Responsible for the development and implementation of change
management solutions
. Enterprise Lifecycle Management Framework, using Serena's TeamTrack,
and ChangeMan Rational Rose. The position required (QA testing,
defect tracking, configuration management, requirements management,
Build and release management, etc).
. Customize build to meet requirement of delivering products to a
variety of platforms. Responsible for all software source code,
change control, configuration management, and build and deployment
process throughout the enterprise.
. Gather requirements using interviews, document analysis, requirements
workshops, storyboards, surveys, site visits, business process
descriptions, use cases, scenarios, event lists, business analysis,
competitive product analysis, task and workflow analysis
. Tracked and communication of testing efforts, Model, designed, coded
and executed test software against defined test cases
. Managed the Roll out and administering tools used in the Lifecycle
. Managed changes to baseline requirements through effective
application of change control processes and tools
EDUCATION TESTING SERVICES
01/03 - 12/04 Software Configuration Manager (CONSULTANT) Princeton, New
Jersey
. Administrator for web base application Serena Version manager,
TeamTrack administrator.
. Installed Version Manager on local and remote workstations Trained
staff member's Version Manager basic task Performed software
configuration item performance testing.
. Performed automated and manual testing Performed unit, system and
application testing.
. Created reports and project schedules.
. Wrote proposals/estimates for hardware and software projects
. Manage changes to baseline requirements through effective application
of change control processes and tools
INVESTOR BANK & TRUST
10/01 - 12/02 Quality Assurance Manager/ QA Architect (Consultant)
Boston Mass
. Designed the QA architecture and created the test environment
. Customize build to meet requirement of delivering products to a
variety of platforms
. Responsible for all software source code, change control,
configuration management, and build and deployment process with IBM
Rational tools suite.
. Performed duties of Version Manager administrator including
installation of Version Manager on local and remote workstations
. Plan and manage projects through all phases of a project lifecycle
. Performed software acquisition and installation of QA testing
software WinRunner, LoadRunner, TestDirector and hardware
. Wrote TSL to enhance and monitor the test scripts including
generating reports, send messages to the terminal and access
information from the database
. Performed Version Manager basic and advanced tasks Quality Assurance
Administrator for software development, performed all documentation
all deliverables required Created standards, procedures, reports and
project schedules
. Research and develop business cases including identifying technical
and business alternatives, feasibility (data, technical, business),
risks, and creating a cost/benefit model for each alternative.
SAIC
1/01 - 7/01 Configuration Release Management / QA Manager New
York, New York
. Performed Version Manager administration and installation on local
and remote workstations
. Built all the new release, updated for changes, milestones and tested
the software for bugs, errors and functionality in client server
environment
. Quality Assurance administrator for all software development,
documentation and deliverables
. Performed automated and manual testing Created standards, procedures,
reports and project schedules
. Managed changes to baseline requirements through effective
application of change control processes and tools.
. Research and develop business cases including identifying technical
and business alternatives, feasibility (data, technical, business),
risks, and creating a cost/benefit model for each alternative.
MERCANTILE EXCHANGE
9/00 - 1/01 Software Configuration Release Manager New York, New York
. Source safe administrator Installed source safe on local and remote
workstations.
. Administrator of Mercury testing tools (WinRunner, LoadRunner and
TestDirector).
. Customize build to meet requirement of delivering products to a
variety of platforms
. Responsible for all software source code, change control,
configuration management, and build and deployment process throughout
the enterprise.
. Trained staff members source safe basic task.
. Developed software configuration procedures for Windows NT, Sun
Solaris and Mainframe environments.
. Created audit schedules (Functional, Physical, and System).
. Performed automated and manual testing.
. Performed software component integration testing.
. Developed standards and procedures relating to application
configuration development.
IFRAME, INC.
3/00 - 9/00 Software Tools Administrator New York,
New York
. Version Manager administrator Installed Version Manager on local and
remote workstations.
. Performed Version Manager basic and advanced tasks.
. Administrator of Mercury testing tools (WinRunner, LoadRunner and
TestDirector).
. Performed automated and manual testing.
. Performed software component integration and testing readiness
reviews.
. Trained users on Third party software.
. Created standards and procedures.
. Created reports and project schedules.
. Wrote proposals/estimates for hardware and software projects.
MERRILL LYNCH
6/99 - 12/99 Software Configuration Manager Princeton, New Jersey
. Administrator for web base application TeamTrack.
. Responsible for all software source code, change control,
configuration management, and build and deployment process throughout
the enterprise.
. Version Manager administrator Installed Version Manager on local and
remote workstations.
. Trained staff member's Version Manager basic task.
. Performed software configuration item performance testing.
. Performed automated and manual testing.
. Performed unit, system and application testing.
. Created reports and project schedules.
. Wrote proposals/estimates for hardware and software projects.
CITIBANK, INC.
1/99 - 6/99 Quality Assurance Administrator New York, New York
. Managed all aspects of Y2K scheduling and testing for external
interfaces.
. Administrator for web base application TeamTrack.
. Administrator for D-Track problems reporting systems.
. Version Manager administrator Installed Version Manager on local and
remote workstations.
. Performed functional and physical configuration audits.
. Performed automated and manual testing.
. Performed application builds.
. Created reports and project schedules.
AMERICAN INTERNATIONAL GROUP INC.
1/98 - 12/98 Build Release Manager New York, New York
. Managed all aspects of Windows NT network.
. Customize build to meet requirement of delivering products to a
variety of platforms
. Responsible for all software source code, change control,
configuration management, and build and deployment process throughout
the enterprise.
. PVCS administrator Installed PVCS on local and remote workstations.
. Administrator of Mercury testing tools (WinRunner, LoadRunner and
TestDirector).
. Performed automated and manual testing.
. Trained staff members PVCS basic task.
. Handle two hundred users request per day. Problems from (Third party,
. Applications fixes, QA testing, in-house application changes,
installations errors,
. Network Access, created new applications, assigned network domain
privileges.
AMETREK AEROSPACE PRODUCTS CORP
6/97 - 12/97 Senior Quality Software Engineer Phild, Penn
. Created Matrix for problem reports, system testing.
. Debugged application software in client/server environment.
. Performed automated and manual testing.
. Performed system test using automated tools SQA suite.
. Created application software development reports.
CHUBB & SONS, INC.
1/97 - 6/97 Quality Business Analyst
Princeton, New Jersey
. Conducted feasibility studies on mainframe system and Client/Server
LANs network to eliminate application and system errors.
. Planned, organized and controlled the activities in establishing and
implementing new and revised system applications.
. Maintained information technology divisions Web sites using (HTML,
pearl, and front page).
. Created reports and new project schedules.
DOW JONES, INC.
4/96 - 12/96 Software Configuration Manager Princeton, New
Jersey
. Developed software configuration procedures for Windows NT, Sun
Solaris and Mainframe environments.
. Created audit schedules (Functional, Physical, and System).
. Performed software component integration testing.
. Worked with Indicators.
. Tested online trading systems.
. Developed standards and procedures relating to application
configuration development.
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