Adrian Michael Reagan
Riverview, Fl 33578
813-***-**** (Home)
abnf3i@r.postjobfree.com
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Summary of Qualifications
More than 30 years of experience within the transportation industry. Has served as senior operations
manager for several multi-million dollar national trucking/transportation companies. Possess
extensive knowledge of all facets of the transportation industry from an operator through senior
operations manager. Exceptionally skilled at using historical knowledge and networking capabilities
to engage his resources in the best cost-to-profit scenarios.
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Work Experience
Senior Load Dispatcher/Planner/Operations Manager, Lessor Inc. Trucking; Dover, FL, April
2009 to Present
Responsible for acquiring freight and dispatching to appropriate units. Monitor the drivers’
hours of service in keeping with DOT regulations. Plan “home times” vacations, and personal
request of drivers. Utilized EDI system for obtaining and declining, and updating freight.
Operated the TMW system for day to day dispatching
Senior Dispatcher/Operations Manager, LCT Trucking; Okahumpka, FL, September
2008 to April 2009
Responsible for the management of 45+ unit/operators.
● Dispatched weekly and daily truck movements
● Planned “home times”, vacations, and accommodated personal requests of drivers
while maintaining rigid company operations
● Reviewed and mentored operators on payroll discrepancy issues
Operations Manager, E.L. Henderson Trucking; Salem, IL, (Started as Owner Operator,
left as Operations Manager 1978 to September 2008
Operations Manager
Recipient of the Million Mile Accident-Free award
Recognized for the accomplishment of increasing weekly mileage from 750,000 to
over 1 million
● Directly supervises: seven fleet managers, four freight coordinators, one EDI
clerk, three night/weekend dispatchers, one weekend dispatcher, and three data
entry clerks.
● Performs annual reviews on all Operations personnel and monthly reviews on
new-hires for the company; establishes performance standards and goals and
ensures compliance.
● Sets goals and operating standard for Operations Department and drivers;
provides counsel and career guidance to personnel to achieve goals and increase
productivity.
● Evaluates driver’s performances daily; maintains and updates score cards.
● Enforces compliance with all company policies; administers formal corrective
action to those found in breech
● Manages operations division for entire company/fleet
● Participates in weekly multi-department meeting; maintains direct lines of
communication with Sales Chief and Logistics Chief; synchronizing efforts to
meet consumer demands
● Monitors the servicing of existing lanes and obtains new freight lanes as
required.
● Request brokerage of additional freight coverage when necessary to assure
100% fulfillment of obligations
● Addresses customer complaints/issue and driver situations; resolving all
conflicts in the best interest of the company.
● Produces daily reports and provides analysis directly to Chief Executive Officer
regarding: daily miles, revenue and rate confirmations, dead head, inactive
equipment, fleet manager performance, orders dispatched and coordinators
contact lists.
● Oversees load operations to ensure compliance with regulations
Freight Coordinator, 2004-2006
● Responsible for all customer contact regarding freight within Midwest, Texas,
Georgia, Florida, Colorado and North East regions.
● Administer equipment and shipment status checks; reporting updates to
customers as needed.
● Contacted customers and scheduled freight shipments for available equipment;
efficiently employed assets
● Conducted daily inquiries and reported on truck locations and pick-up/delivery
expectations
● Scheduled and coordinated freight shipments; worked with dispatch to monitor
movements
● Monitor drop yard locations and manage trailer pool capacities
● Reviewed and monitor “dead head” miles weekly; restricting them to a
minimum.
● Researched market comparisons to maintain competitive pricing on freight
movements
● Oversaw data entry on all freight movements and schedules; guaranteed timely
appointments
● Synchronized with other Freight Coordinators on trans-regional shipments
● Manage and follow through with any rejected product within the OSD
guidelines
● Maintained situational awareness of drivers’ “home time” requests when
booking freight.
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Load Planner, 2003 – 2004
Responsible for planning, coordinating, and scheduling loads for entire fleet
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Fleet Manager, 2000 - 2003
● Responsible for the management of 40-50 units and drivers
● Performed weekly and monthly performance reports on 50 drivers
● Dispatched week-day truck movements
● Organized daily work and maintenance schedules for each unit
● Conducted bi-daily status checks on all units to guarantee on time performance
● Executed periodic inspections of trailer tracks messages to ensure reefer units
are running properly
● Maintained weekly mileage requirements for each unit as determined by
management
Night/Weekend Dispatch, 1997 - 2000
● Responsible for the entire fleet of 250-300 trucks to include shipment
movements, truck maintenance, and customer service
● Synchronized and reported on all trucks, equipment, and shipment movement
● Organized all movements and resolved any issues with drivers to include;
advances, directions and load information
● Coordinated all dispatches of load assignments and details insuring zero
conflicts in movements
● Provided daily status reports to Fleet Managers; detailing inventories, shipping
status, and pertinent issues
● In charge of all after hours breakdowns and road repair for both trucks and
reefer unit; scheduled all repairs as needed
Shop Technician, 1996 – 1997
● Worked in all aspects of maintenance and repair to include but not limited to;
Tire repair, Brakes, and Engines (upgrades, repair, and maintenance)
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Professional Courses/Certifications
Management Seminars – 2007, 2006
Communication Seminars – 2007
Employee retention Seminar – 2006
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Education and Training
AS/400
Qualcom
Carrier Web
View Point
Microsoft Office 2007/2010
TMW
Carrier Depot Web-interface