Summary of Qualifications
. Skilled IT professional with over 10 years of experience
. Experienced in all phases of systems development life cycle
. Business Analyst for major projects at Ford Motor Company and R. L. Polk
. Test lead for major projects at Ford Motor Company and R. L. Polk
. Expertise in programming, systems analysis, development, re-engineering,
coding, support, documenting, testing, implementing
Technical Summary
Languages: C, Java, HTML, CSS, VB.net, COBOL, CICS, IMS, JCL
Operating Systems: Windows, MVS/TSO, Sun Solaris UNIX
Databases:
DB2, Oracle 10g, MS SQL Server, MS Access, IMS
Tools: Oracle Discoverer, ISPF, Toad, Visio, MS Office, Lotus Notes,
Outlook, JGrasp
Educational Summary
Wayne State University Detroit, MI
. Bachelors, Computer Science
Wayne State University Detroit, MI
Henry Ford Community College Dearborn, MI
. Additional classes in VB.NET, Visual Studio, JavaScript, Java, C, HTML,
CSS, XML, Website Design, Business and Systems Analysis
Experience
Henry Ford Community College Dearborn, MI
2009 - present
Student
. Used the slow economy as an opportunity to return to school and gain
additional Information Technology skills.
La-Z Boy Monroe, MI 2008
Developer (via TEK Systems)
. Wrote complex SQL/ETL (DB2 to MS SQL Server) queries to create
intelligent data used by management to analyze sales. Tested, and
implemented scripts into production utilizing SQL and stored procedures.
. Modified, tested, documented, implemented software for Financial Systems
(Account Receivables Purchase Order) utilizing COBOL, DB2.
. Gathered requirements, performed systems analysis, wrote technical design
for program modifications utilizing MS Visio.
. Designed test plans, test cases, UAT for projects and executed with user
participation for modified programs.
Blue Cross Blue Shield of Michigan Detroit, MI 2007 - 2008
Business/Programmer Analyst (via Computer Aid, Inc.)
. Analyzed, coded and tested modifications to Common Grouper System
utilizing COBOL, DB2.
. Wrote test scripts, SIT, UAT plans for DRG and Common Grouper. Created
test data.
. Participated in Service Level Agreements (SLA) meetings for ASC claims
system.
. Provided production support for ASC and External Pharmacy Claims system.
. Performed systems analysis on Diagnostic Related Group (DRG) project
- designed simple alternative to proposed solutions that had unnecessary
complexity.
. Wrote and presented high level functional requirements.
. Wrote detailed level functional requirements and Technical Design
document for DRG project.
. On team that performed data modeling: designed new DRG DB2 tables/
views. Assisted DBA with creation of views. Created test data and
tables.
. Estimated tasks, duration, deadlines for DRG project utilizing MS
Project.
DaimlerChrysler Auburn Hills, MI 2006
Business Analyst (via The Epitec Group, Inc)
. Wrote project charter for Global Purchasing System including project
scope, objectives.
. Analyzed, organized, project documents for Quality and Sarbanes-Oxley
(SOX) reviews.
R.L. Polk Company Southfield, MI 2002 - 2006
Business/Tester/Programmer Analyst
. Designed, coded, tested automotive intelligence reports using COBOL
Documented software utilizing Visio
. Lead Tester: wrote test plan for modified WEB based Commercial Vehicle
System. GUI screens were modified and tested for usability/stress.
Results of tests - R. L. Polk received fewer complaints; customers had a
better opinion of R. L. Polk team.
. Member of team that performed data modeling that created new Oracle
tables for After Market team.
Defined fields/formats, relationships between tables - primary/foreign
keys, indexes/constraints.
. Collaborated with Sales to develop new way to process catalog merge. New
product increased sales and revenue in department.
. Wrote training documentation for a variety of audiences. Trained
business customer, technical staff,
management on new process.
. Project coordinator for catalog project
. Processed XML to handle automotive part catalog for beta test.
. Wrote software documentation, training manuals and presented for
customer, technical staff, management.
Ford Motor Company Dearborn, MI 1998 - 2002
Business Analyst /Tester/Programmer (via The Epitec Group, Inc)
. Developed, coded, test, documented, implemented programs for Warranty
System utilizing COBOL, SQL, DB2, JCL
. Developed, coded, test, documented, implemented programs for MTM
System utilizing COBOL, SQL, DB2, JCL
. Facilitated business/systems analysis meetings for DRS (Direct
Replenishment Solution) project, a major rewrite of a Supply Management
system which resulted in a new process that saved Ford inventory cost and
time.
. Some resulting artifacts of business analysis meetings -
o High-level business requirements, present/ future states of
business, gap analysis, functional/non-functional
specifications, entity relationship diagram, sequence diagram,
context diagram, logical scope, decomposition tables.
. Wrote project charter including scope, deliverables, approach.
. Lead Tester for DRS2, the second phase of DRS.
. Designed test plan, test scripts, functional test, SIT, UAT
o Testing required collaboration/ interfaces with cross-functional
teams such as Purchasing, Ordering, Financial, Inventory,
Forecasting, vendors.
. Project Coordinator for DRS
. Analyst on Dealer System utilizing Business Objects, Teradata, Erwin.
Tracked and prioritized issues and repairs.
American Mutual Insurance Company Livonia, MI 1997 - 1998
Programmer Analyst (via Analyst International Corp)
. Wrote program specifications for Claims and Membership.
. Modified programs for Y2K project. Coded programs and performed
functional, regression, system, integrated testing utilizing COBOL, DB2.
. Performed production support. Resolved problems. Enhanced systems.