Customer Service Plant
Resume:
Sheri Kulmala
***********@*******.***
Fort Wayne IN 46804
Objective
To lead in a position that allows me to motivate others and enable them to
excel at their duties; where I am expected to set goals and objectives; and
then follow-up and make changes.
Education
PURDUE UNIVERSITY
Fall 1996-Spring 2004 Fort Wayne, IN.
Bachelor of Science Degree
Organizational Leadership and Supervision
Relevant Skills
*Microsoft, Lotus Notes, Kronos Timekeeper, and Workbrain
* EDSNET software for General Motors (sessions)
* Elite, AS400 and Material Optimization Globalization tools (MGO)
* Management of change and conflict skills
* Lean Manufacturing, ISO, JIT, Five S, and Kanban
* Organizational and Multi-tasking skills
* TPM and EBITDA knowledge
Graphic Packaging 2007-2010 Plant Closing
Production Supervisor
Folding carton printing and packaging plant. Responsible for the production
and quality on second shift in three departments that encompass two
separate buildings on site. Document and communicate any issues. Served on
Lean Kickoff Team and led on ten kaizen events. Order monthly supplies for
the printing department and track inventory levels. Manage production
schedule to optimize through put and productivity. Problem solve issues to
ensure release dates are made. Enforce GMP's and all Safe Practices. New
hire orientation and documentation of performance.
IMA (Integrated Manufacturing and Assembly) 2006-2007
Material Specialist/Production Supervisor
Lear Corp. owned Tier 1 seat supplier to the Fort Wayne GM plant. Supervise
all dock employees and 20% seat production employees. Organize and ensure
timely delivery to the customer. Accountable for material delivery to all
production lines. Communicate with carriers and schedulers concerning
material issues. Evaluate employee production rates and document any
corrective actions. Lead and coach my team to produce the highest quality
products.
Ryder Logistics Contract 6 Months
Logistics Coordinator at General Motors
Monitor all material flow into the plant from the point of release to
material usage. Communicate with suppliers and initiate any material
expedites. Communicate with carriers and alert the receiving supervisors of
delivery delays. Scan all parts usage in the plant and communicate with
shift superintendent and floor supervisors possible part shortages and
request floor counts. Report and document any floor losses due to quality
issues.
Square D/ Schneider Electric 2004-2005
Second Shift Production Supervisor
Supervise 40-55 employees in a manufacturing union environment. Delegate
tasks and make decisions based upon production demands. Give performance
evaluations and corrective action warnings to get the desired behavior.
Interview new employees and give feedback to HR. Perform new hire
orientations and safety training sessions monthly. Evaluate employee's
efficiency and make recommendations for improvement.
Budget Car Rental 2000-2004
Customer Service Representative
Rental check in and checkout process, managing fleet, incoming calls,
answering any questions and/or resolving any problems for the customer,
closing duties, balancing cash rack, insurance replacement, and
communicating with emergency roadside companies.
Contact this candidate