Project Manager Management

JACKIE FU, PMP

? ***** Magic Mountain Parkway, #2039, Valencia, CA 91355

? Phone: 248-***-**** (c) ? E-mail: ************@*****.*** ? US Citizen

Professional Profile

. Certified project management professional with a successful track record

of leading multi-vendor, cross-functional teams in matrix organizations

through full System Development Life Cycle and delivering complex IT

solutions under aggressive deadlines and within budget

. Competent technical leader with 10 years hands-on experience in Web

Development, Content Management, Database Management, Infrastructure

Architecture, Information Security, Operation Support, and Business

Process Improvement

. Experienced business analyst with expertise in leading JAD workshops,

eliciting and documenting functional/non-functional requirements,

managing requirement changes

. Strong leadership and communication skills with the ability to translate

and present technical information to a non-technical audience at all

levels.

ProFESSIONAL Experience

Freeborders, Inc., San Francisco, CA May 08 -

Sept. 09

Technical Project Manager

. Managed 2 onsite-offshore teams to deliver daily email campaigns and

support E-commerce web sites at client site (Entertainment.com) using

AGILE methodology, constantly receiving customer appreciation for high

quality, ahead of schedule, flexibility with last minute changes

. Developed project plans and schedules using MS Project for a variety of

web site enhancement projects, documented requirements through story

cards and use cases, managed resources for development and QA activities,

carried out release management and production support

. Coordinated Reporting Optimization Data Warehouse initiative, worked with

marketing partners to elicit and define business requirements, created

data models, recommended ETL tool selection based on cost benefit

analysis, trained business users on running reports using Business

Objects

. Streamlined application development process by leveraging Web Content

Management tool OCP and Endeca Search Engine capabilities to meet

changing business needs and improve speed to market.

. Conducted weekly portfolio meetings with client VP in IT Technology

communicating account updates, estimation, budget, issues, change

control, risk management, lessons learned

General Motors, Detroit. Michigan Mar 07 - May 08

Technical Project Manager

. Managed a multi-vendor (IBM, Analyst International, and Digitas) business-

to-consumer (B2C) project with a $3M budget to implement a Service

Oriented Architecture for eight GM brand web sites, enabling GM to

achieve improved efficiency and enhanced consumer experience

. Analyzed As-Is state of GM web architecture, organized and led JAD

sessions to obtain new requirements from GM Sales and Marketing

organizations and creative agencies, developed Use Case Diagram and

Sequence Diagram using UML 2.0

. Responsible for the development of Project Plan, WBS, Project Schedule,

Business Requirement Document, System Requirement Document, Architecture

Design Document, Web Service Design Document, Test Plans/Cases etc.

. Orchestrated DEV, QAT, PPROD and PROD IBM AIX environment setups in

collaboration with IBM Infrastructure team and GM Hosting Teams by

following GM's ITIL policies

. Oversaw application development applying RUP framework, coordinated all

levels of testing (System, Integration, Performance, Failover, UAT) by

three vendors and GM business owners

. Created and implemented communication plan to ensure effective vendor

management, utilized GM project management processes, templates,

checklists for timely tracking against milestones, deliverables, status

and issues

Chrysler Corporation, Auburn Hills, Michigan Oct 99 - Feb

07

Technical Project Manager (Jan 06 - Feb 07)

. Led a cross-functional team (IT, Purchasing, Plant Operations, Network)

in the replacement of all Chrysler Monroney printers at 12 Assembly

plants and 10 office locations

. Gathered requirements from business users, wrote business requirement

documents

. Participated in the development of RFI and RFQ, organized vendor

presentations, oversaw printer testing and attained team consensus in

printer selection

. Resolved funding problems for new printers, coordinated successful

installation of printers at all locations with no interruption to

Chrysler plant operations

Application DBA (Mar 03 - Dec 05)

. Designed conceptual and physical data models for Structural Integrity

System, wrote data definition language scripts to create new tables and

schemas

. Coded SQL scripts to import data into UDB database from Access, carried

out yearly data manipulation for model year rollover

. Conducted root cause analysis for welding defect using IBM Data Mining

tools, recommended process improvement measures to assembly plants

. Developed Performance Matrices reports extracting key information from

large scale weld data

System Analyst (Oct 99 - Feb 03)

. Developed Performance Feedback System consisting of a client/server -

based JAVA application and a web-based SAS application accessing DB2

databases

. Designed and coded 9 web reports using SAS accessing mainframe DB2

database and VSAM files, wrote mainframe COBOL batch programs and JCLs

for SAS applications

. Managed UNIX and mainframe servers, responsible for system integration

and version management, and new version rollout

. Functioned as web master for installation web site, responded to help

desk tickets, taught training classes to plant users.

Technical SKILLS

Job Functions: Project Management, Requirements Analysis, Software

Testing, Quality Assurance, System Design, Process Reengineering, SDLC,

AGILE, SCRUM, CMMI, ITIL, JAD, RUP

Databases: DB2, Oracle, Lotus Notes, Informix, ERWin, MS-Access

Languages: UML, COBOL, PostScript, SQL, PL/SQL, C/C++, VB, JAVA, Unix

Shell Scripts,

Informix 4GL

Architecture: Service-Oriented Architecture (SOA), Client-Server, 3-Tier

Model, N-Tier Architecture

Web: J2EE, JavaScript, Servlets, Java Portlets, JavaBeans, JavaMail, JSP,

JDK, JDBC, EJB, Struts, Cascading Style Sheets (CSS), AJAX,

XML, XSD, HTML

Software: WebSphere, Flash, MVC, SAS, DB2Connect, PVCS, PowerDesigner,

Crystal Report Writer, Endeca, Autonomy, Omniture, CoreMetrics,

WebTrends, Goggle Analytics, Responsys, eDialog, JIRA, OCP,

PowerArchitect, MS Project and Visio

Servers: IBM AIX, WebSphere Application Server, WebSphere Process

Server, IBM DB2 Server, SAS Application Servers, SCO Server,

JBoss, AIX, IBM Mainframe

Certification

Project Management Professional (PMP) Certification - Project Management

Institute (PMI)

Master's Certificate in Project Management - George Washington University

Education

Wayne State University, Detroit, Michigan

Master of Science in Electrical and Computer Engineering

Shandong University, Jinan, China

Bachelor of Science in Bioengineering

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