Project Manager Training

KATHIE J. FINESTEAD

**** **** ***** #**** ******, TX 75039 816-***-****

*******@*******.***

OBJECTIVE

To obtain a challenging healthcare analyst position where I can employ an

expertise in implementation and training, product development, usability

assessment and improving workflow design.

EMPLOYMENT

athenaHealth, Watertown, MA July 2009

to current

Project Manager

. Managed projects of concurrent collector and clinical implementations

in large scale healthcare facilities involving presentations to board

members, analyzing revenue stream and insurance gaps and designed

workarounds within the application to satisfy their business needs.

. Assisted with usability testing from both a client and service

operation perspective, training office staff on new functionality,

designing patient workflow templates per specialty and shrinkwrapping

tablespace environments with pertinent clinical data.

Healthvision, Irving, TX July 2005

to January 2009

Clinical Implementation Consultant

. Developed workflow designs for implementing clinical packages for e-

prescribing, digital radiography, EMR, PACS, referrals, lab mapping &

order entry applications to promote global streamlining within private

practices, hospital settings and IPAs.

. Collected functional specifications to guide healthcare customers in

clinical or revenue cycle workflow and data analysis according to the

implementation methodology as well as assisting with configuration and

testing to ensure a successful project execution.

. Reviewed customized sites for usability and proper functionality;

served as the liaison between the development team and clinician users

to interpret and clarify requirements throughout the portal

development cycle including the translation of HL7 & SIU transactions

during testing.

. Assumed a key role in defining the scope of projects, including budget

forecasting, resource allocation, statements of work, execution guides

for each team member, outlining realistic deadlines and conceiving

client deliverables.

Avila University, Kansas City, MO January 2002 to

July 2005

Human Factors Graduate Assistant

. Performed a variety of computer human interface analyses, usability

testing, situational awareness and human performance assessment within

practice management software, telecom project management software and

medical devices to establish most useful, productive case scenarios.

Gentiva, Kansas City, MO July 2001 to

December 2001

HIPAA Training Specialist - Contract

0. Implemented a secured network and delivered HIPAA compliance training

sessions for employees to uphold the privacy policies for guarding

health information according to the national standard.

Softech Inc., Farmington Hills, MI July

1998 to July 2001

Software Consultant

1. Facilitated management seminars for healthcare practices that focused

on maximizing the software, relating to issues of: effective

scheduling, controlling accounts receivables, maximizing insurance

benefits, and increasing revenue, while simultaneously maintaining

optimal patient care.

2. Created scenarios integrating functions into workflows, identified

information sources and distribution paths, and customized training

materials to meet individual and regional needs.

3. Provided implementation monitoring and support for clinical

integration applications according to a predefined project plan while

acting as a technical mentor with issue resolution.

EagleSoft, Inc., Chicago, IL July 1993 to

July 1998

Senior Trainer

4. Developed training plans and delivered train the trainer and end-user

training to clinician users on dental practice management, schedule,

revenue reporting and power chart software applications.

5. Initial contact for post-training troubleshooting with template

editing, networking issues, and customized modules and taking client

feedback to development improvement of services.

6. Attended industry related meetings and trade shows, demonstrating

clinical & business products as well as cultivating business

development with the sales team on web-ex and on-site presentations.

COMPUTER PROFICIENCY

Experience in Windows & Unix environments, networking, troubleshooting and

expertise in all Microsoft Office products as well as a proficiency in HL7

and SQL. Exposure to Allscripts, NextGen, e-Clinical Works, Softmed,

Cerner, EPIC, Meditech and McKesson applications to interface with a

clinical portal.

EDUCATION

Avila University Master of Science,

Applied Psychology

Kansas City, MO July

2004

Avila College Bachelor of

Arts, Psychology

Kansas City, MO May

1993

Cottey College

Associate of Arts

Nevada, MO May

1991

AFFILIATIONS

HIMSS Member 2006-current

Genesis Women's Shelter active volunteer 2009

Cottey College Student Government

President 1990-91

REFERENCES

Furnished upon request

Contact this candidate