Project Manager Sales

ROBERT A. LANG

*** ******** ****** ( North Plainfield, New Jersey 07060

908-***-**** ( ******.*.****@*******.***

SALES & PROJECT MANAGEMENT

Highly accomplished business professional with proven leadership planning

and executing strategies to develop new business, expand markets, and drive

profitability. Proficient at cultivating strong customer and vendor

relationships.

. Excellent communicator and innovative problem solver; critical change

agent, can convey new ideas for executive teams to adopt to gain

strong competitive advantage.

. Skilled quality leader, adept at designing process solutions that

streamline operations, improve productivity, and increase customer

satisfaction.

New Business Development ( Relationship Management ( Sales Strategies (

Program/Project Management

Training/Mentoring ( Operations Management ( Process Improvement (

Strategic/Business Planning

Change Management ( Cost-Savings Initiatives ( Revenue Growth

Channel/Partner Sales - Commercial, Residential, Institutional

PROFESSIONAL EXPERIENCE

MIELACH WOODWORK, Edison, New Jersey ( 2007- September 2009

Regional fabricator and installer of high-end custom millwork with $10 to

$20M in annual revenue.

Sales & Account Manager

Primarily responsible for maintaining and creating relationships within the

construction industry. Pursued existing project quotes and actively

prospected for new opportunities and relationships.

. Created new relationships within the General Contractor and

Architectural Design communities.

. Enhanced existing relationships with weekly contact and follow-up. Kept

lines of communication vibrant which created new opportunities and

leveraged existing opportunities.

. Actively followed up on project estimates, performed scope reviews, and

negotiated the award of contracts.

Project Manager

Coordinated all aspects of millwork projects including initial award,

project engineering, fabrication, installation and close-out. Primary

contact with client's Project Manager, Site Supervisor and Project

Estimator. Led information management and facilitated project meetings.

Managed expectations of the client and owner; assured satisfaction during

projects to facilitate the award of future projects.

. Managed largest project awarded to Mielach, $14M five-floor executive

space for JP Morgan Chase, Park Avenue, Manhattan.

. Initiated meetings with President and COO to improve Operations, Quality

and Customer Service. Identified strategic and operational issues.

Collaborative managerial style yet capable to supply the occasional

contrarian viewpoint.

ALPS TECHNOLOGIES, INC., Somerset, New Jersey ( 2006-2007

Regional fabricator and installer of specialty countertops with $11M in

annual revenue.

Quality & Safety Manager

Performed intensive assessment of operational processes to identify and

capture improvement opportunities. Crafted safety guidelines / policies.

Coordinated and led four 2-man field crews and in-house personnel,

streamlining work flows, inspecting work production, and resolving

operational issues.

. Incorporated robust quality program and initiatives that facilitated

Quality Certification awarded by National Association of Home Builders.

. Achieved 50% reduction in job defects, reducing resolution trips to

client site.

EAGLE FABRICATION, INC., Keyport, New Jersey ( 1999-2006

Fabricator and installer of Corian countertops with yearly sales of $4M.

Sales and Operations Manager-Commercial Segment

Led 4-man team of project estimating and customer service specialists in

creating project plans and preparing comprehensive cost breakdowns up to

$600K. Managed relationships with vendors and suppliers, to include

contract negotiations and performance monitoring. Performed ongoing remote

and on-site account management. Oversaw project scheduling and procured

materials.

. Delivered 8-fold growth in sales in 6 years, increasing commercial

account revenue from $250K to $2M, which represented more than half of

Eagle's yearly sales.

. Expanded number of high-profile commercial accounts from 1 to 9, in the

Architectural Millwork and General Contractor segments.

. Implemented quote system that fine-tuned pricing, generated parts lists,

and tracked quote details, including client, dollar amount, and

timelines.

. Spearheaded 4 separate Architect Nights, an invitation-only forum to

develop and strengthen relationships with regional architects to forge

ongoing business alliances.

ALPS TECHNOLOGIES, INC., Somerset, New Jersey ( 1995-1999

Regional fabricator and installer of specialty countertops with $4M in

annual revenue.

Commercial Segment Manager & Account Representative-Remodeling Services

Coordinated team to increase sales and expand the remodeling and commercial

segments. Nurtured partner relationships and led client engagements.

Developed innovative solutions to improve customer satisfaction and drive

profitability. Established and cultivated relationships with industry.

Devised and executed sales strategies. Engaged end-customers to ascertain

individual project requirements to develop estimates, design solutions, and

procure product. Ensured top-notch service to guarantee customer

satisfaction, resulting in substantial repeat business and referrals.

. Devised standardized quote form and job tracking system that has been

formally adopted enterprise-wide.

. Designed and orchestrated Remodeler Seminar to develop and qualify new

leads.

. Initiated Remodelers Round Table program to garner specific and

actionable feedback from remodeling partners to drive performance.

MARSVEN, INC., Berkeley Heights, New Jersey ( 1994-1995

International investment organization specializing in small company

acquisition and management.

Project Manager

Provided comprehensive recommendations for investment optimization.

Collaborated with Providet Services to develop and launch new sales group

for marketing waste water pre-treatment systems.

GATX TERMINALS CORP., Carteret, New Jersey ( 1992-1994

International provider of lease financing services to customers operating

rail, marine, and other assets.

Project Manager - refurbishing pipeline, tanks, roads and related

infrastructure.

Estimated/coordinated projects, to include obtaining permits, managing

subcontractors, and designing inspection processes. Forecasted expenses,

facilitated bid meetings, and awarded contracts.

EDUCATION

Bachelor of Science in Mechanical Engineering

Rutgers University, New Brunswick, New Jersey

PROFESSIONAL AFFILIATIONS

American Society of Mechanical Engineers

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