Human Resources Resource

Erika L. Pinheiro

** ******* ***** ( Bristol, RI 02809 ( 401-***-**** primary(

********.*********@*****.***

Human Resources Professional

Commercial Financing, Gaming Solutions, Engineering Consulting Services

Accomplished HR Professional with a track record of achieving business

results and fostering employee satisfaction. Strengths include relationship

building, communication, driving results, teamwork, and problem solving

skills while maintaining a high level of confidentiality.

. Recruitment & Selection

. College Fair Recruiting

. Compensation & Benefits Administration

. Employee Relations Issues

. HRIS (SAP & PeopleSoft)

. Knowledge of Employment Laws

Education

. Masters of Human Resources University of Rhode Island, Providence, RI

September 2009 - Present

. HRM PHR/SPHR Exam Prep Bryant University, Smithfield, RI February 2010

- May 2010

. Human Resources Certificate University of Rhode Island, Providence, RI

September 2009 - May 2010

. B.S. Business Management Rhode Island College, Providence, RI

September 2003 - May 2007

Career highlights

. Proactively recruited for over 125 positions in 2008 (94 full-

time & 31 temporary) which included

chemical/mechanical/electrical engineers, energy auditors,

electricians, laboratory technicians, marketing specialists,

energy specialists, energy efficiency installers and

administrative assistants.

. Organized newly acquired welding school which involved following

all contract requirements including Workforce Investment Act

(WIA) rules and regulations.

. Developed a New Hire Orientation program for employees that

included training/awareness of sexual harassment, safety, short

and long-term disability, 401k, ESOP, policies and procedures

and medical/dental benefits.

Career Track

Thielsch engineering, inc. cranston, ri

TEI - a $60 million, 500 employee, diverse engineering services firm

specializing in field engineering services and energy efficiency

consulting. Provides clients with energy efficiency services and fulfills

all professional engineering needs.

Human Resource

Generalist

Feb 2008 to Present

. Responsible for all human resource activities for nine diverse divisions.

. Developed and delivered training programs for employees involving

workplace harassment, performance management, safety, health/dental

benefits, 401k and ESOP while tracking employee participation.

. Coordinated employee eligibility for participation in benefits program;

supervised open enrollment activities.

. Identified innovative recruitment strategies, implemented proactive

recruiting practices and decreased recruiting costs.

. Recruiting responsibilities include attending college fairs, running

backgrounds and E-Verification.

. Responsible for re-organizing newly acquired welding school which

included following Workforce Investment Act (WIA) requirements and

providing job placement assistance.

. Presenting employees with new updates concerning ESOP and health coverage

procedures.

. Support 500+ employees in multi-states with employee issues and/or

concerns.

. Basic knowledge of ADP payroll system including prevailing wage

adjustments.

. Knowledge of Title IIV, EEOC, ADA, FMLA, ADEA, OSHA, and FLSA.

. Recruiting methods include advertising via social networks such as

LinkedIn, Twitter and Facebook.

gtech corporation Providence, RI

GTK - a $2.0 Billion, 6,200 employee, leading gaming technology and

services company, providing innovative technology and superior service

delivery. GTECH and Lottomatica S.p.A. is one of the world's largest

commercial lottery operators and a market leader in the Italian gaming

industry.

Regulatory Compliance Specialist Sept 2007 to Feb 2008

. Independently gathered, compiled and analyzed information from multiple

sources to manage and prepare a variety of highly complex applications,

disclosures, correspondence, manuals and agendas.

. Prepared corporate and personal disclosure/license applications; required

extreme attention to detail.

. Filed applications with gaming and lottery jurisdictions on behalf of

senior staff.

. Coordinated multiple projects simultaneously to ensure proper and timely

application submissions.

. Interacted with governmental officials during the regulation and

licensing process.

. Responded to gaming regulator inquiries on pending license applications

and renewals.

. Communicated status report updates on respective projects to Compliance

Manager and Senior Executives.

. Assisted in developing procedures to ensure regulatory compliance between

state statues.

. Corresponded with GTECH subsidiaries for check requests, database updates

and disclosure fulfillments.

Textron financial corporation providence, ri

TFC - $700 Million, 2,500 employee, diversified commercial finance company

with more than $11 billion in managed receivables. It's core business is in

Aviation Finance, Asset-Based Lending, Distribution Finance, Golf Finance,

Resort Finance and Structured Capital.

Human Resource

Intern

April 2005 to May 2006

. Supported human resource activities by providing assistance to the Human

Resources department in the areas of recruitment, salary and benefits

administration and employee events/communication.

. Handled routine inquires from inside and outside the company on

employment status, job openings, wage data and personnel related items.

. Conducted basic administrative tasks including answering calls, filing,

typing memos, submitting expense reports, responding to emails and

arranging company meetings.

. Gathered all necessary documentation for new employees new hire packets.

. Reviewed and processed tuition reimbursement for the company's

educational assistance program.

. Assisted in the coordination of company fundraisers and employee

appreciation events.

. Recognized on several occasions for exceptional performance through the

Textron employee recognition program.

aaa southern new england providence, ri

AAA - $200 Million, 1,800 employee, running 38 branches throughout southern

New England with 3 fleet locations. AAA Southern New England is a consumer

services company which offers car and mortgage financing, emergency road

side assistance as well as discounted prices on various types of leisure

for members,

Administrative Assistant

(Temporary

May 2003 to Sept 2003

. Prepared and submitted weekly and monthly reports to all Southern New

England branches.

. Coordinated monthly Branch Managers Meetings.

. Provided clerical support to the Branch Operations Division at the

corporate headquarters.

. Provided administrative support which included answering and responding

to phone calls, preparing memos, and forwarding all information to all

Branch Managers.

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