Louis Gregory Crosby
Reisterstown, MD 21136
Mobile: 410-***-****
Day Phone: 410-***-****
Email: *.*.******@*******.***
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WORK Data Networks 9/2006 - 10/2009
EXPERIENCE
Hunt Valley, Maryland US
Hours per week: 40
Network Engineers
An Implementation Team Member working in the capacity of a
Network Engineer at Data Networks. Communicated with Baltimore
County Public Schools customer. Performing diagnostic tests on
integrated circuit; troubleshooting and repairing all equipment, with
a clear understanding of the LAN/WAN components. Directly
responsible for the management of fifteen desktop support
technicians providing planning and scheduling of installs, repairs
and completing the appropriate documentation. (Contact Supervisor:
Yes, Supervisor's Name: Pamela Rolf, Supervisor's Phone:
Verizon Communications 2/1989 - 11/2004
Baltimore, Maryland US
Hours per week: 60
Systems Engineer
Lead Systems Engineer at Verizon Communicate for over 25 years.
During my tenure there supported more than 10,000 workstations,
ensuring the desktop environment met the business objectives for
efficiency and productivity across five states (New Jersey,
Pennsylvania, Maryland, West Virginia and Virginia). Directly
responsible for the management of twenty desktop support
technicians providing planning and scheduling of installs, repairs
and completing the appropriate payroll documentation for the
company and employees. (Contact Supervisor: Yes, Supervisor's
Name: Anthony Randall, Supervisor's Phone: 301 – 509-9976)
EDUCATION Columbia Union College
Tahoma Park, Maryland US
Bachelor's Degree - 5/1999
Major: Information Systems
Minor: Computer Programming Technology
GPA: 3.7 out of 4.0
Dundalk Community College
Baltimore, Maryland US
Associate Degree - 5/1990
Major: Computer Programming Technology
GPA: 3.5 out of 4.0
Relevant Coursework, Licensures and Certifications:
Programming Technology Certificate, Dundalk Community College,
Dundalk, MD, 1989
Dunbar High School
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Baltimore, Maryland US
High School or equivalent - 6/1969
JOB RELATED Johns Hopkins University,
TRAINING School of Continuing Studies, Baltimore, MD. 2000
• Introduction to Personal Computers
• Networking Concepts, Novel 386 Systems
• Networking Standards
• Networking Hardware
• Introduction to LAN
• Introduction to LAN Cabling
• Operating System Basic
• Introduction and Intermediate Visual Basic
• MS Access
AFFILIATIONS Telecom Pioneer Verizon Pioneer Life Member
Columbia Union Alumni
College Alumni
United States Navy G.I.
1969-1973
REFERENCES Justine Waddy VERIZON IT Project Manager
COMMUNICATIONS
Phone Number: 301 – 989-4973
Email Address: *******.*****@****.*******.***
Reference Type: Professional
Pamela Rolf Data Networks Human Resources
Generalist
Phone Number: 410-***-****
Email Address: *****@************.***
Reference Type: Professional
ADDITIONAL Windows XP Certificate, Administering Windows XP
INFORMATION System Source, Technical Education, Md. May 2002
Windows 2000 Certificate,
Administering Windows 2k System Source,
Technical Education, Md. November 2000
Windows NT Certificate,
Administering Windows NT 4.0 System Source,
Technical Education, Md. August 1999
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