Customer Service Marketing

***Vista Grande Circle Cell Phone 704-***-****

Charlotte, NC 28226 E-mail ********@*****.***

Ilya Pinkhasov

Objective To demonstrate knowledge in management leadership, marketing, and professional

image to associates, customers, guests, and competitors in a corporate environment.

Education University of North Carolina at Charlotte December, 2009

Bachelor of Science in Business Administration

Major: Business Marketing

Major: Business Management

Cumulative GPA 3.00

Central Piedmont Community College December, 2007

Associate in Arts

Concentration in Business Administration Completed Service-Learning

Cumulative GPA 3.32 Dean’s list Fall 2007 semester

Languages

Fluent in English and Russian Raised in an integrated culture

Knowledgeable about Russian, European, American culture

Work Harris Teeter Charlotte, NC September, 2003 - Present

experience

Demonstrate excellent customer service for six consecutive years

Ability to work well with others

Exercise honest and moral character

Displays great enthusiasm

Accelerated pace of increasing responsibility

Excellent oral and written communication skills

Integrated competence and good judgment

Produce reliability and trustworthiness

Motivated, coached and trained seven new employees

Great team player

Exceeding customer expectations

Internship

Harris Teeter Corporate Marketing (150 Hours) May 15 2009 – August 28, 2009

Transcribed Videos Research for Legacy project

Video editing software Final Cut Pro Wrote articles and biographies

Skills Familiar with computer hardware and software Educated in Microsoft Office 2007

Familiar with C++ programming

Awards

Honor Roll Editor’s Choice Award

References

Outstanding Academic Excellence

Award of Excellence Associate of the Month August, 2004, January, 2008, August 2009

Available upon request

Contact this candidate