Project Manager

ANUP RAJ BIJUKCHHE

* ******* ******, ***, ********, New York 11212 347-***-****

***********@*****.***

OBJECTIVE:

To obtain a QA position in IT product development group, where I can focus

on delivering values to customers by improving business operations,

providing best practice solution, and maintain software application

quality.

SUMMARY OF QUALIFICATIONS:

. Over 10 years of experience in the field of IT with over 6 years of QA

Lead role, over 3 years of Business Analysis, and over 20+ full cycle

project/product releases from concept to post-production support.

. Experience on all phases of SDLC focused on Software testing utilizing

Agile/Waterfall methodologies, Business Analysis and Application

Deployment process.

. Hands-on experience with a variety of enterprise software technologies

focuses on database management, content/asset management, portal,

wireless, business process management, business intelligence, data

migration, and SAP modules focused on financial services, to support e-

business platform.

. Extensive experience with SQA test tools - Quality Center, Silk

Performer, QTP, Win/Load Runner, STAR, and Bug System, to utilize for

automation and track testing activities.

. Supervisory and leadership experience - managing, scheduling, planning,

and coordinating on/off shore employees within cross-functional teams,

with hands-on experience on ISO and SOX Compliances & Standards for

software development and business process.

. Detail and technical oriented individual with superior requirement

gathering, analytical, process design, troubleshooting, mentoring, and

presentation skills.

. Task and result oriented with strong work ethics and team work values and

success.

Company: Infocom Online Pvt., Kathmandu, Nepal 03/2009

- 11/2009

Role: QA Architect

. Defined QA strategies to improve the QA process for software testing

focus on functional, automation, integration, performance and load

testing.

. Implemented Test Validation Process during Software Development Life

Cycle.

. Managed QA Team, mentored Jr. QA team members, and participated in

software testing.

Company: CA, Inc. (formerly Computer Associates, Inc.), New York

10/1998 - 01/2009

Role: Sr. Business Systems Analyst (10/2005 to 01/2009)

Implementation of ERP System (SAP) for Professional Services

Operation/Financial Services focused on Project Life Cycle Management.

. Analyzed existing processes, re-engineered and re-defined global

processes, produced Functional Specification and Business Process

Procedure documents, collaborating business and technical requirements,

build standard and custom solutions, for a variety of process operation

focused on Project Management, Project Accounting, and System

Integration.

Project Description/Scope: EMEA Global Implementation

. Led Conversion team, designed conversion layout and performed conversion

process for Customer and Contact data.

. Designed Integration interface between SAP and COVEO, to enhance the

content search functionality.

. Designed Integration interface between SAP CRM and ECC with

salesforce.com to support the data transformation for CA Pre-Sales

Operation.

. Designed Integration interface between SAP CRM and ECC with Clarity

Resources Management to support the HR and Project data transformation

for CA's Professional Services Operations.

. Defined QA standards for configuration changes and custom design and

implemented test validation sign-off process within cross-functional

teams.

. Test Lead - Managed and coordinated test activities within cross-

functional teams; developed test scripts for end-to-end business

processes, defined automation and load test strategies.

. Deployment Manager - Planned, coordinated, and executed SAP rollouts

maintaining SOX compliance audit process.

Project Description/Scope: 2 Support Pack Releases for North America -

Upgrade and Production Support

. Identified and resolved system and process related defects, developed

manual work-around solutions focused on middleware and time entry issues,

managed and coordinated transport releases, monitored middleware queues -

IDOC/BDOC, maintained batch jobs, developed training materials, and

provided training to key users.

. Defined QA standards for configuration changes and custom design and

implemented test validation sign-off process within cross-functional

teams.

. Test Lead - Managed and coordinated test activities within cross-

functional teams; developed test scripts for end-to-end business

processes, defined automation and load test strategies.

. Team lead to review the CRM changes during support pack upgrade.

. Designed Customer and Sales Organization Validation Interface to ensure

the correct billing rate maintained in Master Data during project

replication.

. Enhanced Middleware Queue Reporting functionality and configured CRM

Middleware to retrieve project information by project number.

. Defined and configured new add-on project status capability to capture

project status for completed project, to facilitate correct financial

reporting.

. Designed Project Status Update Utility Interface to support mass updates

of project status change and project replication from CRM (cProjects) to

ECC (Project Systems).

. Designed Third-Party Survey Reporting Tool to conduct customer

satisfaction reviews and receive feedback from employees for service

engagements.

. Designed Project Unlock Utility Interface to unlock projects during

project replication.

. Deployment Manager - Planned, coordinated, and executed SAP rollouts

maintaining SOX compliance audit process.

Project Description/Scope: SOX Compliance Review

. Performed a SOX compliance audit process for user role assignment vs. SAP

security role, executed VIRSA, and documented report for rules mitigation

evaluating business processes.

Project Description/Scope: Professional Services Operation Release for

North America

. Customized BSP applications in cProjects to fulfill business reporting

requirements, identified and implemented user exists to adhere to

compliance rules.

. Identified of ABAP/4 requirements and generation of customized reports

through queries.

. Configured cProjects suite, WFM core, and project replication scenarios

for project management, resource management, and ECC project system

integration.

. Designed SAP Time Management System for employee and vendor time entry,

configured time entry profiles and enhanced the time entry work-list

process based on cProject resource assignments.

. Designed Centive Outbound Time Interface to extract time-sheet

information (hours booked each day) as utilization data, to calculate

project commission for resources.

. Designed Time Management - Service Entry Sheet to capture approved hours

entered by vendor employees against purchase orders and service line

items, to calculate project costs.

. Designed Project Planning and Pricing (PPP) Cost/Revenue Plan Interface

to allow the integration of project system plans, including detailed

activity-based cost and revenue plans and Sales & Distribution pricing

conditions, and cProject plans.

. Provided support designing BI reports and portal for CA Services, CATS-to-

MM (Purchase Order, Service Entry Sheet) Interfaces, and the integration

of cProjects with CRM, SRM, ECC, BW, and Portal.

. Designed conversion layout and performed conversion process for Project

data.

Role: QA Engineer (10/1998 to 01/2000) and QA Lead Engineer (02/2000 to

09/2005)

Project Description/Scope: Enterprise Software Application Test and Release

. Analyzed business and system requirements; developed QA project plan,

wrote and executed a variety of test plans; performed test case and code

review cycle; reproduced, documented, reported, monitored and verified

defects; defined product acceptance plan for different stages of SDLC and

developed defect severity level document.

. Evaluated software test tools compatibilities, defined software test

strategies - functional, automation, and USE cases, and developed and

maintained test framework and environments.

. Setup various open source and enterprise web server application to

execute tests.

. Performed Business Analyst liaison role within cross-functional teams to

gather requirements, coordinate and facilitate meeting, and communicate

the changes.

. Participated in the creation and implementation of product functions

development strategies focused on GUI and standards, user authentication,

product packaging and integration, session and memory management,

application compatibility and workflow approval process-flow.

. Wrote technical document including Readmes, Getting Started Guides, and

User Guides.

Product Related:

Database Technology: Jasmine Object Database

. Developed functional and automated test suites (100 %) for back-end

system transaction functionalities and C/C++/Java APIs.

. Developed sample demo applications using C++, Java and JSP, and are

packaged with product build.

. Developed load test focused on data storage and retrieval functionality

using Java.

. Designed and developed Application Memory Monitor Utility (Snapshot) to

capture and record the system memory utilization of key executable files,

using Perl.

. Developed Isolation test suite to measure database concurrency usage from

transactions level focused on Dirty Read, Dirty Write, Transaction Lock,

and Phantoms Read, using C; performed code-review, monitored and

identified memory usage and improved application performance by 85%.

. Team Leader for Project transition to Off-shore QA Team.

Wireless Technology: Wireless Integrator

. QA Lead

. Developed test suites for front-end GUI and automated 70% of test

scenarios using Win Runner.

. Designed and developed test suite for User Authentication using XML API

and automated using Silk Performer.

. Researched and developed metric for application support for various PDA

hand-held devices.

Content Management Technology: Enterprise Content Manager / Portal

. QA Lead

. Maintained test-metrics for content metadata, database configuration, and

test environments.

. Developed automated command line utility test suite using shell script.

. Developed various test suites for GUI functionalities and automated 80%

of test scenarios using Win Runner.

. Researched and validated JDBC/EDBC connection and documented setup

procedure.

. Validated and documented usability standards for GUI, as defined by TAO

group.

. Defined User Authentication test strategies for user and content.

. Defined and developed product upgrades and package scenarios test suites.

. Defined and implemented performance test focused on content type and

storage and automated using Silk Performer.

. Managed and participated in corporate initiative of ECM deployment to

support content management operation and migration of data.

Data Migration Technology: Portal Embedded Kit

. QA Lead and Development Coordinator

. Developed packaging test suite for Silent, Interactive and Software

Delivery Option.

. Developed test suites for database connection and search and validated

migration path and data structure, and developed migration procedure

document for local and remote database connection.

. Developed load test strategies for data migration within multiple

database system.

Business Intelligence Technology: Business Rules Export

. Mainframe: Developed and executed JCL to set region, load tape, performed

installation, setup DB2 Client (Windows) and Server (Mainframe), and

developed and executed test cases for batch processing for COBOL, C and

PL1; setup CICS 2.4.0, MVS, and IMS to execute test cases; developed

automation test suite using Quick Test Pro, to execute Mainframe test

scenarios from Windows application.

. Designed and implemented test case implementation strategy to monitor

test development and execution activities and responsible for product

packaging test execution for Linux OS.

. Developed test suites for Complier UI and created multiple C and C++ API

test plans.

Business Process Management Technology: Business Process Manager

. QA Lead and Development Coordinator

. Designed and implemented Web-based Priority Status Report Utility, to

monitor test development and execution activities.

. Defined standards and strategies for User Interface, Permissions,

Database Migration, Performance, Packaging, and workflow approval

process, and developed Localization (i18Standard) Certification Plan.

. Developed test suites for system user authentication and permission setup

for folder/document level.

Asset Management Technology: Unicenter DSM

. QA Lead and Development Coordinator

. Worked closely with Product Management Team to define Product

Certification Strategy and developed prototypes.

. Developed front end GUI automation test suite using Test Director.

Project Related:

Implementation of Document Management System and Build Processing System

. Product Planner

. Designed and implemented Web-based Document Management System and Build

Processing System, with weekly back-up procedure, to improve SDLC

processes and manage project-related documents and software builds,

utilizing in-house enterprise application - Enterprise Content Manager

and shell script (for build processing), to reduce cost and support of

applications and systems usage.

. Developed document migration plan, assigned team member to validate

document and performed document migration to the new system successfully.

Lab Manager and Administrator and Implementation of Inventory Management

System

. Product Planner for IMS

. Designed and implemented Web-based Inventory Management System using JSP

for front-end UI, integrated with MS-SQL Server (for data repository), to

improve the operational efficiency of development lab equipments and

software application usage.

. Managed day-to-day operations including installation, VMware and Cluster

configuration, upgrade and patch management, backup, and permission-

setting, for various operating systems and database applications.

Education:

BS in Computer Information Systems, Bellevue University, Bellevue, NE

01/1999

MBA in E-Business, University of Phoenix, Phoenix, AZ

05/2004

Technical:

Programming: C/C++, Java/JSP, ABAP, VB, .NET, Perl, PHP, Batch/Shell, XML

Database Products: Oracle, MSSQL, Ingres, Sybase, DB2, MySQL

Project Management Products: Bugs System, STAR, Clarity, MS Office &

Project

Operating Systems: MS Windows OS, Solaris, AIX, Mac, SGI, Linux, OS/390:

MVS, CICS, IMS

Test Apps: Win/Load Runner, Silk Performer, QuickTest Pro, Test

Director/Quality Center

Web Server Apps: Jakarta Tomcat, JRE/JDK, Apache Axis, ANT, IIS, Web-

sphere, Web-Logic

SAP Modules: cProjects Suite 3.1, WFM core 1.1, CRM 4.0, ECC 5.0, and BW

7.0

SAP Training: PLM 200, PLM 210, BC400

Legal Status: Permanent Resident for USA and Canada

Languages: English, Nepali, and Hindi

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