Jana Kern
Westminster, CA *****
********@*****.***
Summary
Highly skilled individual with 10 years of combined payroll, and payroll
tax experience; seeks a position as a payroll specialist, where my skills
and expertise can be utilized. I am knowledgeable in multi-state payroll,
payroll tax principles and practices, and have an aptitude to use math and
logic to identify issues and provide solutions.
Professional Experience
. PAYROLL
. ADP EXPERIENCE
. PAYROLL TAX
. MULTI-STATE
. MILLION plus TAXES
. INQUIRIES & AMENDMENTS
. CLIENT RETENTION
. CRITICAL THINKER
. RESULT DRIVEN
. THRIVE
Skills
. 5 years experience processing payroll.
. 6 years experience processing multi-state payroll tax.
. Excellent ability to establish and maintain long term client
relationships with customers.
. Critical thinker using logic and reasoning to identify alternative
solutions.
. Result driven, self starter, with the desire to succeed.
. Thrive in both team and individual environments under pressure to meet
deadlines on a daily basis.
. Operating Systems: Windows 97, 98, 2003, 2007, XP, and Automated Data
Processing (ADP) internet payroll processes, and AS/400.
. Software: Microsoft Office Suite (2007 Word, Excel, Outlook, and
PowerPoint).
. 10 key by touch.
Education
Currently working towards a Human Resource Management Certificate at:
The University of Phoenix, Costa Mesa, CA
Jana Kern, 714-***-****
********@*****.***
Employment History
Sr. New Accounts Coordinator/Associate Implementation Specialist
10/03 - 06/08
Automated Data Processing (ADP), Buena Park, CA
. Verify receipt of completed legal documents (i.e., limited power of
attorney, IRS SS-4, banking information).
. Perform analysis of specific earnings and deductions for payroll,
including pre-tax and post-tax benefits such as sick time, vacation,
PTO, auto, 401k, company-match, catch-up, Aflac, ect.
. Implement new accounts as required onto ADP system.
. Audit clients' information for accuracy.
. Process error free payrolls.
. Assist clients in balancing quarterly returns, and annual
reconciliations.
. Work directly with federal, state, and local tax agencies.
Temporary Employee
01/03 -
05/03
Randstad Staffing, Fountain Valley, CA
. Temporary employment in the Inquiry department and Amendment
department at Ceridian Tax Service Corporation.
. Inquires: Resolve federal, state, and local jurisdictions payroll tax
inquires of penalty and interest, for late or missing returns, or
deposits.
. Amendments: Complete quarterly and annual amendments for federal,
state, and local jurisdictions.
Major Tax Account Service Representative
10/95 - 02/02
Ceridian Tax Service, Fountain Valley, CA
. Manage own client base with 103 Federal Employer Identification
Numbers, 257 state and local Identification numbers, with over 48,000
employees.
. Process multi-million dollar payroll tax deposits to required
jurisdictions.
. Resolve notices of penalty and interest for late or missing deposits
or returns, directly with federal, state, and local jurisdictions.
. Assist clients in balancing quarterly returns, and annual
reconciliations to federal, state, and local jurisdictions, including
state specific employee level wage detail listings.