Computer Science Web
Resume:
OMARI PRINCE
**** *. **********, *******, ** ****5
***@*******.***
OBJECTIVE
To secure employment in the Internet/E-Commerce industry that
will contribute to my professional growth and compliment my
outstanding work intensity, dependability, positive energy level,
and consistent work ethic.
MyPoints.com, Schaumburg, IL 2006-Presen
t
Web Tester
Record and track error data, flags problems, and monitors
resolution
Acts test resource to Engineering team
Document technical and historical data for future reference and
defines quality standards
Work with Client Services team to troubleshoot campaign issues
Write test scripts and execute test plans
ABN AMRO, Chicago, IL 2005-2006
eDesk Analyst
Monitor FxPro portal and applications to ensure they are
operating appropriately
Setup new FxPro Clients
Ability to grasp detailed understanding of all products, services
and systems supported by the business unit
Train internal and external users
Maintain daily, monthly TILT and FxPay usage analysis
Manage daily personal workflow to meet department and individual
goals
HSBC, Wood Dale, IL 2002-2004
E-Commerce Support Specialist
Assisted customer with online credit application, online
registration, and issues with our eCare Web Sites
Assisted merchants with funding issues and researching disputes
Updated customers' profile via email
Tested different web sites regarding online payment issues
Provided troubleshooting training material for employers
regarding our e-commerce manual
Reset customers username and password to make online payments
Troubleshooting web sites using different web browsers such as
Internet Explorer, Netscape, and Opera
EDUCATION
Dillard University, New Orleans, LA 1995-2000
B.S. Computer Science
DePaul University, Chicago, IL
2004-Current Pursuing M.S. E-Commerce
COMPUTER SKILLS
HTML, JavaScript, Windows 98, ME, XP, NT, Microsoft Office 2007,
ServerSoft, Kana 6.5, Oracle Applications, Web Client
Configuration, FTP, Google Analytics, Google AdWords, Google
AdSense
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