[pic]JOSE A. PEREZ
**** ***** *******, ******** ** 11214
Residence: 718-***-**** ? Mobile: 646-***-**** ? Email:
********@*****.***
[pic]
Desktop Support Technician ? Help Desk Technician ? IT Specialist
Accomplished IT professional with demonstrated success providing tactical
and strategic support for schools and businesses. Skilled IT technician and
project manager with a proven ability to lead teams to increase
productivity and complete long term goals. Looking to further career by
learning System Administrative functions.
Education
[pic]New Utrecht High School High School
Diploma
1601 80th St Brooklyn, NY 11214
DeVry Institute of Technology BPS in Network &
Communications Management
3020 Thompson Avenue, Queens NY 11101 06/2009, 3.2 GPA
US Marine Corps Satellite Communications School Ground Mobile
Forces Satellite Communications,
Fort Gordon, Georgia Lightweight Multiband
Satellite Terminals, Phoenix
Terminals
Qualification Highlights
? Information Technology ? Project Management ?
Server Virtualization
? Hardware Technician ? Switching & Routing ? Fault
Tolerance
? Server Administrator ? Network Security ?
Internetwork Setups
Technical Expertise
[pic]
Certifications: A+, Network+
Operating Systems: Windows 95, 98 & ME, Windows 2000, 2003
Enterprise, Windows 2008, Windows XP
Professional, Windows 7 Ultimate, Linux, Apple OSX 10.5 Leopard.
Hardware: Hubs, Switches (Cisco, Netgear, Linksys, Belkin),
Routers (Cisco), Workstations, Servers (Proxy,
Blade), Laptops, RAID Arrays, Firewalls, Cabling (Fiber Optics,
Ethernet, Coax Cable), SCSI, Modems, Printers, Plotters,
Scanners.
Software: Exchange 2003 & 2007, Citrix Client & Server, VNC,
Norton (Ghost, Antivirus), Kaspersky, VMWARE, PC
Anywhere, Microsoft Office 2000, 2003, 2007 Suits, MS IIS
Server, Cisco IOS, McAfee, MS Visio, Powershell, Visual Basic,
Acronis.
Networking Protocols: TCP/IP, IPX/SPX, NETBEUI/NETBIOS, PPP, PPTP.
SLIP, UDP, SMTP, SNMP, NTP, HTTP, HTTPS, FTP, TFTP,
RIP, IGRP, OSPF, IS-IS, ARP.
Professional Experience
[pic]
United States Marine Corps Reserves 48hrs/Mo October 31,
2005 - Present
Satellite Communications Operator
Create and maintain communications throughout the world for operating
Marine Corps forces via satellite uplink. Provide worldwide
communications for the Marine Corps in any environment and maintain
it.
[pic]
Jose A. Perez
[pic]
Page 2
Accomplishments:
. Lead 6-10 man marine teams to establish local communication
links.
. Maintain global communications through satellite uplinks for
entire US Marine Corps.
. Provide mission support for operational forces in Iraq and
Afghanistan.
***Currently Have Secret Clearance***
LIM College 40Hrs/Wk August 30,
2008 - July 30, 2009
Help Desk Technician / Junior Systems Administrator
Support and provide assistance to students faculty and staff with
technical problems being experienced. Pick up phone calls and provide
technical assistance through it.
Accomplishments:
. Troubleshoot, upgrade servers.
. Building out and ghosting workstations and servers using Norton
Ghost 8.3 & Acronis True Image Echo Enterprise Server.
. Cable patching and troubleshooting in server, MDF and IDF rooms.
. Used Symantec Antivirus Corporate Edition for desktop security
protection via server.
. Created active directory & Exchange 200 test environments using
VMWARE to mimic the real network.
. Use test environment to test out GPO's in Active Directory for
deployment in the school network.
. Modify DHCP scopes in DHCP servers
The simultaneous creation of hundreds of accounts in Active Directory
along with their security privileges and access rights.
. Creating and maintaining email accounts for students faculty and
staff in Exchange 2003.
. Scripting in Active Directory using VB and Powershell.
. Used Track-It for ticketing services / troubleshooting /
inventory.
DeVry College 20Hrs/Wk March, 2007 -
May 2008
Local Area Network Technician
Support faculty and students with daily issues. Main things include
working in depth with Active Directory; do numerous repairs on
computers and working with Norton Ghost in great detail.
Accomplishments:
. Project Manager of a 5-man team. Worked at New Utrecht High
School's Cisco lab, Upgrading the network within the room;
created an entirely new network infrastructure, server, and
implemented various configurations by our client and teacher.
Project lasted from 06/07 - 02/08.
New Utrecht High School 20Hrs/Wk
September, 2001 - June, 2003
Computer Repair Technician / Network Admin / General Office Work
Helped teachers with computer related issues such as spyware, viruses,
and corrupted operating system files. Helped update computer software
throughout school building and made sure that everything was running
smoothly. Built, repaired, and upgrading PC's on a regular basis.
Accomplishments:
. Repaired and prepared 450 donated PC's from Independence
Community Bank for educational use to the Board of Education.
. Appeared on the Daily News, Thursday May 23rd 2002 edition as a
result to the 450 computers given to the Board of Ed.
References
[pic]
Available Upon Request.