Manager Supply Chain

Robbi Davis

*** ****** **** ***** ( Keller, Texas 76248 (C 682-***-**** (

**********@*****.***

SUMMARY

A forward-thinking and dedicated operations professional with global

experience and a strong background in the following areas:

Operations Analysis ( Project Management ( Supply Chain Management (

Logistics

Shipping ( Inventory Control ( Materials Planning ( Production

Control/Scheduling

Capacity Management ( Process Improvements ( Cycle Time Reduction

As a driven producer, utilizes strong business acumen and a results-

oriented mindset to lead a team towards meeting key objectives.

Develops short and long-range business strategies to deliver

productivity targets and reduce total operating costs.

EXPERIENCE

Touchstone Wireless, Fort Worth, Texas

Director, Carrier Relations and Sales, 2009

New Business Development/Sales Director leading reverse logistics

operations for wireless handsets. Key liaison to customer relations and

execution for existing accounts and major clients. Manage programs and

account support team to ensure scorecard objectives are being exceeded.

Develop business case and pricing proposals for new business. Relationship

management with key decision makers both internal and external.

< Led and managed RFP process to acquire new business with largest

electronic retailer in the United States.

< Developed processes for full scaled deployment and new business

integration to include integration of B2B systems and physical exchange

of goods and services into manufacturing environment.

< Responsible for monthly forecasting and program profitability.

Nokia, Irving, Texas

Senior Manager, Global Outsourcing Logistics and Planning, 2007-2008

Global Contract Manufacturing outsourcing demand supply planning senior

manager. Managed direct reports in Asia, Europe, United States, Mexico,

Hungary, and China. Held responsibility for CEM capacity management and

development, order fulfillment, and performance management for seven

contract manufacturing facilities located in China, Hungary, Ukraine, and

Mexico.

< Total headcount managed: 14.

< Deployed planning process in CEM factories. Served as demand-planning

interface with global planning transition team.

< Ramped facilities in India and Hungary.

< Acted as ATO operations lead/business owner for capability ramp up in

Pecs, Hungary. Increased weekly production by 220%, boosted shipped

volumes by 340%, reduced backlog by 66%.

Americas Time Zone Process Development and Support Manager, 2005-2007

Managed supply chain process development roadmap and portfolio management

within North, Central and South American logistics, including alignment of

priorities, project scope and resource plans. Key stakeholder for project

management office and other key functions. Managed process documentation,

including version management and centralized repository for all key

processes.

< Total headcount managed: 7.

< Oversaw supply chain system upgrade including SAP APO installation.

Globally coordinated installation and training effort resulted in zero

missed orders and a seamless process to the customers.

< Planned and organized key user-support activity for supply chain

systems (SAP, i2), covering continual user documentation/training,

testing, problem solving, reporting support, and development request

handling.

< Analyzed performance related to inventory, sales order confirmation,

and delivery accuracy.

< Led and served as active member of Americas logistics management and

steering teams, including strategy and action planning processes.

Americas Time Zone Logistics Demand Fulfillment Manager, 2004-2005

Implemented organization restructures to facilitate localized planning and

logistics support to factories. Established systemic sales order

visibility (SAP). Developed order confirmation lead time metric to measure

business performance. Created and transported date cycle time report into

production. Held responsibility for project management and active project

communication for supply teams, customer order management, and customer

order visibility.

< Total headcount managed: 11.

< Oversaw on-time delivery performance management for three high volume

handset factories in the United States, Mexico, and Brazil.

< Analyzed and shared OTD results within leadership management team.

< Managed active logistics team facilitation of root-cause analyses and

process-improvement actions. Established the business case to rebuild

calculation model to more accurately represent true delivery

capability.

< Led reorganization effort to standardize team structure with Asia,

Europe, and the Americas.

ATMI, Burnet, Texas

MLS Supply Chain Manager, 2003

Managed global supply chain for liquid operations to include materials

management, transportation of hazardous chemicals, distribution centers,

inventory levels, on-site operations for production planning, shipping, and

trafficking. Oversaw incoming materials supply, overseas distribution

center minimum/maximum inventory, local inventory levels, production

scheduling, shipping, and logistics.

< Total headcount managed: 9.

< Reduced logistics costs by consolidating overseas outgoing and return

shipments with single carrier.

< Developed project plan to use consolidated historical order data and

forecasted shipment volumes to create yearly projected statement of

work on which carriers bid.

Planning/Production Control, Logistics Manager, 2001-2003

Managed operations for logistics, shipping, trafficking, material planning,

and production control. Directed two exempt employees, three supervisors,

and five direct labor associates. Executed MRP, planned, scheduled, and

coordinated production operations to ensure achievement of systems

production plan. Coordinated production schedule to provide subassemblies

to support system build plans and spare parts orders as well as provide

continuous status to management. Contributed expertise to sourcing

decisions.

< Developed/executed process improvements resulting in factory

performance of customer requested ship date from 41% to 82%. Increased

performance of factory promised ship date from 49% to 90%.

< Created letters of agreement with suppliers to stock minimum/maximum

inventory of parts on location for company to meet customer needs by

drawing on inventories.

< Used engineering and production specifications to establish production

schedules, labor loading, and capacity requirements to support multiple

product lines in JIT environment.

< Supported rapid introduction of new products and custom engineered

specials into production.

< Continually interfaced with marketing, sales, production, and

engineering to ensure communication of changes in shipments due to

shortages/design changes.

Dell Computer Corp. Round Rock, Texas

Strategic Consultant, 2000-2001

Managed cycle time for DellWare's virtual warehouse, including data

collection, metrics development, analysis, and process improvement.

Created business case and developed IT solution for customer-specific

reporting, providing sales representatives with visibility on open

orders/ship dates. Trained 200 sales representatives to use new

application.

< Acted as DellWare representative for 24-hour shipping process

improvement teams.

< Drove cycle time reduction from order input to distributor shipping by

optimizing EDI batching from order management system. Improved

performance by 90% for 24-hour shipping project.

< Served as business analyst for frictionless supply chain transactions.

< Defined problems resolved through B2B solution providers and IT

workflow management.

< RosettaNet Champion

Project Manager, Operations Supervisor, 1998-2000

< Ramped Dell's first laptop factory and supporting sub assembly

operation

< Hired 300 person team to staff new factory in Memphis Tennessee.

< Used failure mode effects analysis to reduce laptop factory's missing,

wrong, and damaged quality metric.

< Led special project to hire 70 person IT team to build Dell Online

business.

MOTOROLA, Fort Worth, Texas, Operations Manager, 1996-1998

< Headcount managed: 30.

< Factory Operations Manager. Supervised and direct RF Model Assembly

Operations for advanced messaging base stations.

< Using Kanban and Lean Manufacturing principles, reduced work in

progress by 50%.

< Increased on time delivery from 75% to 95%.

Materials Planner, Master Scheduler

< Analyzed and maintained minimum inventory necessary for 150 different

electronic surface mount boards, modules, sub assemblies and power

amplifiers needed for one and two way paging transmitters.

< Functioned as liaison between materials, technical operations, and

manufacturing for prototype builds and fixed asset utilization

United States Air Force, Tinker AFB, Oklahoma, Communications-Electronics

Captain, 1985-1990

PROFESSIONAL DEVELOPMENT

"Shaper" Advanced Supply Chain Studies

Communications System Officer School

Compass Leadership Training

Planning and Managing Projects

Six-Sigma Quality Training

Facilitating Team Skills

Process Mapping and Measuring

Managing at Dell Series

Failure Modes and Effects Analysis

Seven Habits of Highly Effective People

Coaching for Success

EDUCATION

United States Air Force Academy, Colorado Springs, Colorado, B.S.

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