Sales Manager

Mark A Robertson

Southern California Location

(C)858/382-6304

E-mail: ****************@*****.***

Position Objective

GENERAL MANAGEMENT or HEAD OF OPERATIONS

position sought by aggressive Manager with MBA and LEAN / 6 Sigma Black Belt.

Prefer challenging position with chance to build a team, be creative with latitude to operate, grow

revenue, cut costs, and improve the bottom line. Easy to relocate.

Experience

Forbes Industries Ontario, CA

DIRECTOR OF MATERIAL AND SUPPLY CHAIN April 2007 to July 2009

Manage purchasing, materials planning, bill of material structuring, production control, long term

supply contracts, sourcing, and shipping. Sales volume is over $32 million in mobile products for

international Hospitality Industry.

* Negotiate freight contracts with major carriers controlling shipping costs and managing

damage claims for in transit.

* Negotiate long term purchase agreement for major commodity materials including brass and

cold roll steel. Direct purchasing department buying diverse materials including steel, brass,

aluminum, plastic, glass and wood. Achieve major cost reductions from key suppliers.

* Train staff to effectively use ERP system to manage materials and production. (SYSPRO).

* Organized into Buyer/Planner roles to gain greater control over shop floor and shortages.

Pacific Builders Hardware and Lighting Vista, CA

DIRECTOR OF OPERATIONS 2005 to 2006

Managed warehouse, assembly, delivery fleet, safety, customer service, field service, HR,

purchasing, bids, project management, and inside sales. Sales volume was $17 million.

* Created all job descriptions, performance metrics, budgets and Incentive Pay Programs.

* Developed a Sales Program to reach the S. Calif. Market for RESIDENTIAL HOME Builder

projects, both current and upcoming, used by the sales force in hunting for new business.

* Led team to develop and implement the new ERP system that drives operations.

* Developed new purchasing program to consolidate orders saving on incoming freight expense.

* Used DMAIC and Value Analysis to reduce time of project planning by 34%.

* Increased profitability by 30%, with fewer heads and tightly controlled expenses (within 1%

of budgeted numbers!).

Consultant San Diego, CA

BUSINESS CONSULTANT 2002 to 2005

Management consulting for all types of small business. Manage cash flow, budget, re-engineer

business processes, manage vendor relations, enhance profits, grow sales, reduce expenses and

provide organization to management. Effect change by fixing problems in all areas, but primarily

focused on management organization, profit and expense control. Instruct and coach company

owners and executives on how to increase their bottom line. Work with IPA, UBS and independent.

Mark Robertson

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Olympia Group Inc. City of Industry, CA

VICE PRESIDENT OF OPERATIONS 1999 to 2002

Charged with driving overall operations for this full line company (20k SKUs) with 240 employees.

Full authority for production, warehousing, picking/ packing, Human Resources, Quality, customer

service (inside sales), facilities, and logistics. Responsible for Continental Abrasives Division.

* Implemented state-of-the-art LEAN cellular manufacturing line, increasing productivity by 20%.

* Established third party tech support program for power tools, slashing product returns by 40%.

* Improved EDI order entry systems, increasing output by 50% with no additional staff.

* Used ERP/ WMS to improve Supply Chain planning; increasing Distribution Center fill rates to

over 98%. Shipped 400 orders daily from a 230,000 s.f. D.C. to Big Box retailers including

Wal-Mart, Home Depot, Sears and Costco. (CONSUMER PRODUCTS)

* Negotiated lowest possible freight rates at FAK50 for 32 million pounds shipped per year.

* Analyzed sales trends to find cause for declining margins. Involved in new product

development for branded projects including Village Blacksmith, Thorsen, Do It All, Workgear,

EasyRead and other brands. Distribution business grew from $51 million to almost $80 million.

Antex Electronics Corp. Gardena, CA

GENERAL MANAGER/ PRESIDENT 1996 to 1998

Directed day-to-day operations with full PROFIT and LOSS responsibility for this $16 million high

tech digital audio product manufacturing company. Managed marketing, sales, PR, production,

engineering, purchasing, tech support and test. Created the business plans to drive changes.

* Revitalized this old-line company, with new direction, new products and new markets.

* Brought in major new customers, established new markets. Developed strategic relationships

with VARS and 3rd party developers. (COMPUTER AND ELECTRONICS)

* Developed leading-edge digital audio compression technology that became industry standard.

* Established a quality "brand" leading to worldwide doubling of sales in 2 years. (StudioCard)

* Led team that achieved ISO9001 certification. Implemented SPC.

* Developed one of the industry's first Websites as a sales and support tool.

* Established in house engineering group for hardware and software development.

* Bottom Line Net Income tripled with changes made!

Future Domain Corp. (Adaptec) Irvine, CA

VICE PRESIDENT OF QUALITY AND OPERATIONS 1992 to 1996

Responsible for product quality, production, test, manufacturing engineering and materials. Used

Macola MRP II system to control materials. Sales (COMPUTER PRODUCTS) at $35M.

* Negotiated agreements and set up production with new SUPPLY CHAIN in China and Taiwan.

* Increased shipments by 232% in 26 months without adding staff.

* Reduced OEM product defects by 85% using 6 SIGMA and TQM team approach.

* Cost reduction efforts cut contract manufacturing cost by 40%.

* Purchasing efforts saved over $1.6 million on material purchases in last 12 months.

Digital Planet, Inc. (VC Funded Startup) Carson, CA

Mark Robertson

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OPERATIONS, SENIOR VICE PRESIDENT 1991 to 1992

In charge of audio production, manufacturing and engineering for new business venture launching a

cutting-edge digital audio service to cable TV service providers. Managed automated broadcast

center equivalent to 26 radio stations. Developed products for both CATV and Satellite dish market.

* Successfully launched music service with several cable TV systems.

* Negotiated key production contracts with Japanese suppliers, including Mitsui and Mitsumi.

* Involved with initial public offering. (IPO launch was unsuccessful)

C-COR Electronics, Inc., (CCBL, NASDAQ) State College, PA

VICE PRESIDENT OF OPERATIONS & MANUFACTURING 1985 to 1990

Oversaw multi-plant, 600 employee, cable TV amplifier assembly operation and Quality Assurance

department for this $53 million public company. Initially recruited as VP/ General Manager for

Power Products Division (Anaheim, CA) then promoted to Corporate Officer. Executed

improvements to raise efficiency and effectiveness, increasing sales by $31 million, raising gross

margin by 62%. Presented plans and strategies to Board and Shareholders.

* Doubled output of hourly manufacturing personnel with WCM based manufacturing process

changes, including quick setups and cellular layouts.

* Maintained the highest quality standards in industry. (CATV, SATELLITE, BROADBAND LAN)

* Sold off parts of Power Products Division, consolidated remainder in State College.

* Key part of successful turnaround team. Pre tax Income increased from an initial loss of

<$4.2 million> to reach $8 million in 4 years. With 291% return to the investor, Fortune

Magazine rated C-COR as the second best stock to hold for all of 1988!

Education

Claremont Graduate University, Drucker School of Management, Claremont, CA

MASTERS IN BUSINESS ADMINISTRATION (M.B.A.)

University of California, San Diego, Revelle College, La Jolla, CA

B.A. ECONOMICS, MINOR IN TEACHING CHEMISTRY AND PHYSICS

6 SIGMA BLACK BELT, certified June 2003, UC San Diego La Jolla, CA

Affiliations

TEC 50 member 1997,1998 (The Executive Committee).

American Electronics Association, member of Manufacturing Advisory Committee

University of California, Irvine, member of Competitive Manufacturing Advisory Committee

American Production and Inventory Control Society (APICS)

ITT School of Business, Advisory Committee 2005 - 2008

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