Sales Management

Home 310-***-****

***********@*****.***

Sylvia L. Andrade

**** *. ***** **. ***. B

Compton, CA 90221

EDUCATION

B.A. in History, Minor in Spanish Literature

May 2007

University of California, Berkeley

EMPLOYMENT HISTORY

Staff, Millennium Sales & Promotions (Money Gram) 2005-

2006

. Participated in running street marketing promotions to inform

the community of Money Gram services.

. Helped Money Gram acquire new clients: engaged with people on

the streets to promote and motivate them to use Money Gram.

. Worked on different events with radio stations to create a fun

environment for potential clients creating awareness Money Gram.

Academic Advisor, Ashford University Feb 2008-Oct 2009

. Student case load management - Persistence, Reentry, and

Completion.

. Develop rapport and constructive relationships with all students

and staff.

. Created excel reports to seek trends and help students.

. Correspond via phone and email with students on a regular basis.

. Closely monitor student attendance and grades in database to

assure progression.

. Defined and interpreted Ashford University policies and

procedures for students.

. Worked closely with other departments to make sure students were

in compliance and set for degree completion.

. Trained new advisors their job duties.

EXTRA-CURRICULAR ACTIVITIES

Volunteer, East Bay Sanctuary Covenant 2006-2007

. Translated legal documents from Spanish into English or vice

versa.

. Served as a translator in asylum interviews and court dates

in the San Francisco Immigration office, in the East Bay

Sanctuary or in other necessary situations.

. Worked on legal asylum declarations

. Managed appointment calendar for incoming new clients.

. Greeted clients and provided them with a comfortable stress-

free environment needed for asylum cases.

. Filled out legal forms such as INS documents, citizenship,

permanent residency and petitions for asylum.

SKILLS

. Bilingual: English and Spanish

. Knowledge of Microsoft Applications: Word, PowerPoint, Excel,

Perfect and Publisher. Also great with the Jasc Paint Shop

Pro software.

. Great oral and written communication skills

REFERENCES

Available upon request

Contact this candidate