Manager Network

Ryan Derek Folkmann

CMR *** Box **** Telephone: 49-637*-**-****

APO, AE 09086 E Mail Address: ************@*******.***

Country: Germany

Objective:

Challenging Career as an IT Network Administrator

Motivated IT Administrator with expertise in Network and System Administration, Customer Support,

Information Assurance, and Telecommunications

Active Secret/SCI Secret Security Clearance Department of Defense

Excellent interpersonal relations/oral and written communication skills

Proven history of achieving the highest levels of performance and productivity

Demonstrated ability to prioritize workloads and meet goals and deadlines

Expert ability to mentor new employees

Expert ability to develop and deliver training

Expert ability to provide technical direction and guidance to assigned team members

PROFESSIONAL WORK EXPERIENCE

Rome Research Corporation (09/01/2007 Present) Network Administrator (Regional Hub Node)

Landstuhl, Armed Forces Overseas Germany

Hours per week: 42

Configure Cisco Routers, Switches, Adaptive Security Appliances, Cisco Call Managers, VoIP Phones,

encryption devices such as KG 240 Taclanes and Kiv 7M's, and Midas according to current mission.

Plan RHN missions to ensure full system compliance and to minimize troubleshooting

Initialize equipment during mission set up and ensure all devices are set back to a baseline after mission is

completed.

Administer advanced configurations in networking hardware and telephonically assists remote users to isolate

problems efficiently

Report current status of all missions in updated logs to management using FACIT 6.2 and Remedy software

Monitor network health via Syslog messages, NetMRI, Cisco MARS, and SNMPc Online

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Ryan Derek Folkmann

U.S. Army Reserve (09/01/2007 Present) IT Specialist Customer Support

Kaiserslautern, Armed Forces Overseas Germany

Provided telephonic assistance to other system administrators, Information Management Officers (IMOs), and

users

Keep accurate logs of all trouble calls and issue brought up by users to exchange information with other

administrators and provide continuous end user support

Apply monthly updated information from full time staff to stay current with the latest user issues or any

network or security changes

U.S. Army Signal Corps (12/06/2005 11/21/2006) Network Administrator / Customer Support

Ali Al Salem, Armed Forces Overseas Kuwait

Hours per week: 55

• Supported 1200 U.S. Military and Civilian computer users at the Aerial Port of Debarkation (APOD) in

Kuwait allowing reliable internet access required for daily operations

• Maintained continuous surveillance over the local area network using What’s Up Gold program to monitor

the status of all routers, DMZ, servers, switches, and distant links to Camp Arifjan and Camp Virginia

• Baselined all computers on the data network with complete installs of operating systems, software, and

current updates

• Provided on site or telephonic assistance to other systems administrators, IMOs, and users to personally test

problematic applications or connectivity, and gave step by step instruction to correctly fix errors

• Followed DOD policies, practices, and procedures by staying current with daily network taskings from higher

administrator levels, and educated and enforced local users of recent changes to network operations

• Conducted weekly vulnerability scans of 360 network components using Retina Network Security Scanner

and STAT Scanner 6

• Performed nightly incremental backups on secure and unsecure MS Exchange servers to a secondary server

for reliable data recovery

US Army Signal Corps (01/27/2003 12/05/2005, 11/22/2006 06/08/2007) Multi Channel Transmissions Systems

Operator/Maintainer

Mannheim, Armed Forces Overseas Germany

Hours per week: 55

Responsible for the health, morale, and training of five Soldiers in both deployed and garrison locations

Managed three critical line of sight (LOS) radio transmission links including one emergency mission at the

border of Iraq

Supervised Soldiers in safe vehicle and equipment transportation resulting in no injuries or incidences during

two deployments

U.S. Army Signal Corps (01/06/2002 01/05/2003) Multichannel Transmission System Operator/Maintainer

Waegwan, Armed Forces Pacific Korea, Democratic People's Republic of

Hours per week: 50

Duties: Named the 307th Signal Battalion Soldier of the Month within the first six months as a new Soldier

after competing against five other promotable Soldiers

Performed junior Soldier's duties as part of a four man line of sight (LOS) radio transmission team

(AN/TRC 173, AN/TRC 174)

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Ryan Derek Folkmann

Conducted 4 separate month long training exercises maintaining a remote radio transmission site to relay

1024 Kb/s bandwidth of voice and data between two distant locations

COMPUTER INFORMATION TECHNOLOGY SKILLS

IT Proficiency analyzing and defining network requirements; • defining and maintaining network architecture and infrastructure;

• configuring and optimizing network servers, hubs, routers, and switches; • analyzing network workload; monitoring network

capacity and performance; • diagnosing and resolving network problems; • developing network backup and recovery procedures;

• installing, testing, maintaining, and upgrading network operating systems software; • ensuring the rigorous application of

information security/ information assurance policies, principles, and practices in the delivery of network services

LICENSES/CERTIFICATIONS

Certification CCNA (Cisco Certified Network Associate) (05/18/2009)

ID #: CSCO11564049

Certification CompTIA Security+ Certification (07/07/2008)

ID #: COMP001005898531

Certification CompTIA Network+ Certification (04/10/2007)

ID #: COMP001005898531

Certification DA Level II Information Assurance Certification (06/13/2008)

PROFESSIONAL SKILLS AND TRAINING

Arifjan University

Camp Arifjan, Kuwait

Cisco Systems: Introduction to Cisco Networking Technologies

40 hour Instructor Led Course

(07/14/2006)

Arifjan University

Camp Arifjan, Kuwait

Microsoft Course 2285: Installing, Administering and Configuring Microsoft Windows XP Professional

40 hour Instructor Led Course

(06/16/2006)

Kaiserslautern, Germany

Windows Vista and Office 2007 Upgrade

16 Hour Instructor Led Course

(03/07/2009)

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Ryan Derek Folkmann

Kaiserslautern, Germany

SharePoint Integration with Office 2007

24 Hour Instructor Led Course

(10/07/2009)

Military Training Network

Ali Al Salem, Kuwait City Kuwait

Certification (3/2006)

Certifications: Resuscitative Medicine Training Certificate

** Recertified January 2008 **

EDUCATION

Warrior Leader Course (09/04/2009 09/19/2009)

Grafenwoher, Germany

Description: Distinguished Honor Graduate

University of Maryland European Division (01/23/2005 Still Attending)

Ramstein, Armed Forces Overseas Germany

Degree: Currently Pursuing an Associate of Arts Major: Computer Studies

GPA: 3.6 of 4 Semester Hours: 46 of 60

Completed while working full time

Regional Hub Node Baseband IP Course (10/01/2007 11/16/2007)

Hours: 280

Course includes Routing Fundamentals, VoIP, Cisco Call Manager and Cisco Call Manager Express, Network Management,

Information Assurance, and Advanced Routing.

Technical School

United States Signal Center (09/24/2001 12/18/2001)

Fort Gordon, Georgia

United States

Description: Honor Graduate of the Multichannel Transmission System Operator/Maintainer Course

REFERENCES AVAILABLE UPON REQUEST

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Ryan Derek Folkmann

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