Customer Service Technician
Resume:
MIKE WALL
Lake Forest, Ca.**630
*********@*******.***
FIELD TECHNICIAN
Seeking opportunities to apply my experience in providing technical support
for electronic systems and obtain more technical knowledge in the field of
electronics.
EXPERIENCE:
GAME INSTALLER
BALLY TECHNOLIGES LAS VEGAS, NV. 01/2008 to 04/2009
Installed and de-installed gaming machines.
Installed SDS and cms player tracking systems and all components.
Performed all preventive maintence for company.
Was a team leader on many projects and answered technical questions?
Proficient in Microsoft word, excel, outlook.
Excellent customer service.
POINT OF SALE INSTALLER
Contractor for ncr DULUTH GA.
06/2007 to 11/2007
Installed micros e7 machines in Vons department stores.
Configure windows and Linux software.
Performed weekly on site customer support.
Trained end users on products.
Completed paperwork and manage parts inventory.
ARISTOCRAT TECHNOLOGIES LAS VEGAS, NV. 01/2007 to 06/2007
FIELD TECHNICIAN
Installed and de-installed gaming machines.
Installed signs and meters.
Installed oasis player tracking systems...
FORTUNET LAS VEGAS, NV.
04/2004 to 12/2006
BENCH TECHNICIAN
Installed point of sale systems.
Surface mount and through hole soldering up to component level.
Hot air rework, trace repair and surface mount under microscope.
Testing of all radio and WI fi signal.
Reading schematics and troubleshooting problems.
UNITED COIN LAS VEGAS, NV.
01/1999 to 02/2003
FIELD SERVICE TECHNICIAN
Filled hoppers cleared coin jams repaired bill validators
Installed bar top video poker machines.
Repaired monitors and coin dispensers.
Paid jackpots.
INDIAN COMMUNICATION RANCHO CUCAMONGA, CA. 04/1992 to 01/1999
BACKHOE/LOADER OPERATOR
Installed dry utilities for power and telephone companies.
Installed vault and duct systems.
Pulled cable from manhole to manhole.
COMPUTER EDUCATION INSTITUTE LAKE FOREST, CA. 03/2003 to 03/2004
Windows 2000 pro/server.
Network +, Network connectivity.
Computer system repair.
Hubbell cable and wiring.
Apacheta hand held.
Networking punch downs.
Factory certificated in level 3 and above including hands on configuration
advanced troubleshooting skills.
Game maker HD scheduler.
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