Laine O'Donnell
Secaucus, NJ ****4
Phone: 201-***-****
E-mail: ********@*******.***
Summary of Qualifications:
Excellent writing and proofreading skills. The ability to learn specialized
database systems and programs quickly. Excellent at building relationships
among customers, vendors, and fellow co-workers. Work well independently or
in a team environment.
Experience:
8/99-2/05 Northstar Travel Media LLC, Secaucus, New Jersey 07094
Senior Media Coordinator
. Responsible for order entry
. Processed work order forms
. Responsible for resolving customer complaints
. Coordinated schedules with production and sales department
. Coordinated and sent out proofs
. Trafficked all film and electronic material received by
clients
. Logged and tracked all artwork
. Contributed to new design and production ideas
. Followed up on requested ad changes
. Researched properties and created format ads in Quark
Xpress 4.11
. Produced updates for 3 publications (HTI, Hotelink & OHGW)
. Liaison between production, sales, designers, clients, &
vendors
. Proofread and revised dummies, laser pages and blue lines
. Provided training for new employees
. Tested new programs for upper management
8/98-8/99 PricewaterhouseCoopers, Little Falls, New Jersey 07424
Benefits Specialist - Human Resources
. Processed & resolved employee claim issues
. Provided 401(k) product support and guidance to clients
. Developed & maintained effective communications with
clients
. Coordinated monthly billings from insurance carriers
. Maintained scanning and updates of all benefit plan forms
. Processed new hire benefits enrollment and changes in
benefits
. Acted as liaison between various insurance carriers
. Assisted in the recruitment of new employees
. Provided training for new employees
Education:
Associate of Arts Degree - General Education
Thomas Edison State College, Trenton, NJ 08608
June 2008 Graduation
GPA 3.3
Computer:
MS Word, PowerPoint, Excel, Access, Act 4.0, APT, Quark Xpress
4.11