Customer Service Sales
Resume:
P IA SOY
***********@*****.***
Mi ll Valley, CA 94941
Objective
To obtain employment as a Cytogenetic Technologist.
Qualifications
• Experienced and competent in processing, harvesting, staining, and chromosome analysis of peripheral blood,
bone marrow, amniotic fluid, chorionic villus, and tissue samples.
• Experienced and competent in FISH protocols and FISH analysis.
• Knowledgeable and comfortable with software programs, databases, and internet.
Education
March 2009 to April 2010
University of California, San Francisco
Cytogenetics Training Program
September 1998 to May 2002
University of Maryland, College Park
Bachelors of Science in Microbiology
Work History
March 2009 to Current
Cytogenetic Technologist Trainee
University of California, San Francisco
• Under instruction and supervision:
o Prepare, culture, and process specimens including Amniotic Fluid, CVS, POC, Peripheral Blood, and
Bone Marrow.
o Harvest specimens, prepare slides, and band slides for chromosome analysis.
o Harvest specimens, prepare, pre-treat, label, and wash slides for FISH analysis.
o Perform chromosome and FISH analysis on Amniotic Fluid, CVS, POC, Blood, and Bone Marrow
samples.
November 2006 to May 2008
Science Teacher
Brookside Christian High School, Stockton, CA
• Implemented instructional activities in Biology, Chemistry, and Physics classes.
• Provided positive environment where students can be actively engaged in the learning process.
• Communicated with students, parents, and administration on a regular basis to maintain and improve instructional
environment.
• Demonstrated improvement in students’ performances.
April 2006 to October 2006
Account Manager
Ingenuity Systems, Redwood City, CA
• Contacted current and prospective software license end-users on a systematic basis to develop and bring closure to
business deals.
• Maintained Salesforce data management system to track sales process.
• Maintained and grew the renewal of existing customer software license .
• Sold training courses to current and prospective users.
• Met and exceeded periodic quotas and other performance expectations.
July 2004 to March 2006
Account Manager
Agilent Technologies, Santa Clara, CA
• Managed a customer base in mid-west territory.
• Performed demonstrations of gene-expression analysis software application.
• Ensured excellent customer service.
• Identified new business and maintained existing business resulting in growth of territory sales.
• Maintained CRM database to track sales process.
September 2002 to June 2004
Technical Sales Representative
SA Biosciences, Frederick, MD
• Educated prospective customers about pathway-specific arrays.
• Updated current customers about new array products.
• Managed, maintained, and grew eastern regional academic accounts.
• Hosted company booths at targeted scientific conferences.
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