Sales Human Resources

JEAN L. GAVIC

**** ******** *****, ********, ** *5129

Cell: 651-***-**** ( Home: 651-***-**** ( *****@***.***

Skilled relationship-builder with strong organizational, planning and

customer service skills. Successful performance in leadership,

communications, project management, process improvements, establishing

priorities and achieving goals in frequently changing and fast-paced

environments.

Core Competencies

Human Resources professional with several years of broad business experience

in multiple business segments

Experienced in liaison activities; Exemplary interpersonal and facilitating

skills with experience in supporting executives, managers and employees

across multiple locations

Ability to quickly establish business rapport through direct, open and honest

communication

Effective professional, highly ethical and hands-on leadership style

Adaptable, flexible and self-motivated with excellent time management and

creative problem solving skills

Ability and desire to manage multitude of challenging responsibilities from

conceptual to management

6 years of effective Sales and Marketing experience with talent for forging

and maintaining long-term relationships

5 years of Purchasing experience

Bachelor of Science in Business Administration; concentration in Human

Resources

Professional Experience

GAVIC CONSULTANTS, INC., Woodbury, MN October 2005 - Present

Independently established company offering professional (Sales, Human

Resources, General Business) services/expertise to businesses on an interim

basis.

Companies Served:

MERIDIAN BEHAVIORAL HEALTH, LLC, New Brighton, MN

Extensive network of chemical dependency (inpatient and outpatient) treatment

centers and programs covering metropolitan area of Saint Paul / Minneapolis

and northern Minnesota.

Director of Human Resources [Current]

Currently responsible for re-organization of Human Resources function with

focus on the following: Development of new Employee Handbook; compliance

(committee member); safety (committee Chairperson); process improvements;

employee relations; communications; investigations; HRIS implementation;

recruiting/staffing; union negotiations; benefits program development;

compensation; performance management and special projects, including

development of Mission/Vision/Values and development and implementation of

Employee Opinion and Engagement Survey; member of Advisory Team comprised of

senior and executive representatives reporting to CEO

GLINES & RHODES, INC., Attleboro, MA

Prime refiner of precious metals, serving the medical, research and

development, industrial and jewelry industries.

Sales Representative - U.S. Midwest Region

Participated in trade shows as a sales representative

Conducted sales prospecting by telephone; successfully presented company

services/benefits

Traveled to customer sites; established professional rapport, qualified needs

and closed sales of service/product

Provided customer service/support from remote Minnesota (home office)

location and through customer site visits

Jean L. Gavic Page 2

LITHO INC, Saint Paul, MN September 2003 - October 2005

Leading Minnesota producer of high-end color printing, serving major regional

and national advertising agencies and manufacturing and retail corporations.

Human Resources Generalist

Managed Human Resources Department; responsible for compliance of local,

state and federal rules and regulations

Developed and implemented policies/procedures

Partnered with managers as an internal consultant; counseled on legal issues,

organizational design, compensation, recruitment, employee relations,

performance management and other process-related issues impacting business

Participated in the development and execution of strategic business plans

Worked with various levels of management to build leadership competencies and

consult on management practices

Managed employee relations issues

Partnered with Senior Management members in development of performance

management tools/process; administered/facilitated roll-out of new

performance management system

Performed training needs assessment and coordinated/administered training

programs

Conducted recruiting and hiring activities for exempt and non-exempt

personnel; conducted new-hire orientations

Managed administration of compensation (HRIS - ADP) and benefits, including

COBRA coverage for qualified beneficiaries; developed and conducted open

enrollment activities

Managed Short-Term and Long-Term Disability cases, FMLA, Unemployment

Compensation and Workers' Compensation issues; participated as member of

Safety Committee

Conducted numerous internal audits of systems/procedures in order to

streamline and insure legal compliance

Contributed to special projects and provided Human Resources counsel/guidance

as representative of the Litho Inc Management Team

QUEBECOR PRINTING (USA) CORP., Saint Paul, MN May 1997 - December 1999

Largest commercial printer in the United States, serving customers in

magazines, catalogs, books, retail inserts and circulars and specialty/direct

mail printing. Nationwide network of 50 manufacturing plants and 16,000

corporate, sales and manufacturing employees.

Human Resources Administrator/Generalist - Corporate Division

Responsible for compliance of local, state and federal rules and regulations

Partnered with business unit managers and executives as an internal

consultant; counseled on legal issues, organizational design, compensation,

recruitment, employee relations, performance management and other

process-related issues impacting business

Partnered with functional leadership and managed and participated in a

variety of special projects including nationwide Wage and Benefits Survey,

Sales Commission Plan and nationwide Employee Opinion Survey, positively

impacting multiple functional areas of the company

Developed first Quebecor World Corporate, Group and Sales Employee Handbook,

which was implemented as part of major 1999 company acquisition and impacted

all nationwide corporate and sales employees

Conducted nationwide recruiting and hiring activities for exempt and

non-exempt positions; conducted new-hire orientations

Administered nationwide performance management process for 500 corporate and

sales employees

Assisted in management of internal recruiting and development (Q-STAR)

program used in workforce planning (staffing, training, succession planning)

Assisted in management of out-placement services, employee transitions,

relocations and severance packages

Coordinated corporate and sales payrolls exceeding $ 15,000,000 annually

Managed administration of compensation and benefits for United States

corporate and sales employees; managed administration of COBRA coverage for

qualified beneficiaries

Conducted open enrollment for all United States corporate and sales employees

on an annual basis; designed and distributed communications materials for

effective (national) transmittal of information and processes to current and

former employees

Initiated and conducted extensive, national/internal audit of benefits to

assure accuracy and

Jean L. Gavic Page 3

compliance, including review and incorporation of special/varying acquisition

circumstances/agreements

Managed Short-Term and Long-Term Disability cases, FMLA, Unemployment

Compensation and Workers' Compensation issues; partnered with Director of

Safety, specialists and legal professionals in resolving special cases

Managed administration of HRIS (ADP); provided input for system redesign to

improve efficiency and quality of work

Traveled to satellite offices on an as needed basis

MAI / GENESIS, Spring Valley, WI January 1980 - December 1993

Primary Focus: Segmented businesses dealing primarily in research,

development, manufacture, marketing and sales of animal healthcare industry

products.

Secondary Focus: Research, development, manufacture and marketing of

specialized medical equipment and devices for the human field of infertility

and reproduction.

Sales Representative

Purchasing Agent

Human Resources Manager

HUMAN RESOURCES / MANAGEMENT / LEADERSHIP

Responsible for compliance of local, state and federal rules and regulations

Developed and implemented policies and procedures, impacting 60 employees in

3 states

Designed and administered annual performance management process

Managed employee relations issues

Successfully managed and resolved issues concerning Unemployment Compensation

and Workers' Compensation

Planned and directed development and implementation/administration of

benefits programs

Supervised exempt and non-exempt staff of 10 direct and 50 indirect reports

Managed administration of an annual payroll of up to $ 780,000

Worked with management consultant to establish management teams and assisted

in promoting training techniques and team building/concepts

SALES / MARKETING / CLIENT RELATIONS / PURCHASING

Coordinated coverage of and participated in state and national trade shows as

a sales representative

Conducted sales prospecting by telephone; successfully presented product

features and benefits; qualified needs and closed sales of product,

meeting/exceeding sales and call target objectives as established

Organized and supervised day-to-day workflow of internal sales staff and

order department, which generated $ 100,000 per month

Remained actively involved in issues involving the product supply chain

Managed an effective direct mailing campaign, averaging 7,000 pieces monthly

Designed, produced and developed sales materials, including various product

catalogs

Managed advertising schedule; contracted with major publications and selected

ad frequencies to achieve maximum company and product visibility

Performed purchasing functions and managed inventory control and drop-ship

schedules of high-tech equipment, specialty products and media exceeding $

1,200,000 annually

Interacted effectively with consultants, insurance representatives, vendors,

physicians, nurses, veterinarians, scientists, accountants, attorneys and

international representatives

Education

Bachelor of Science in Business Administration; Concentration in Human

Resources

University of Wisconsin - Stout - Menomonie, WI

Computer Skills

Proficient in business software applications including Microsoft Word,

PowerPoint, Excel, Outlook and specialized call reporting and HRIS systems.

Contact this candidate