Customer Service Representative

Location:

Posted:

March 09, 2010

Kelly V. Pinkham

************@***.***

Summary

Dedicated professional with a strong track record of

outstanding customer service.

Qualifications

. Superb attention to detail.

. Ensure tasks are completed correctly and on time.

. Excellent written and verbal skills.

. Able to work well as part of a team.

. Self-motivated while working independently.

. Interested in trying new things in addition to improving

efficiency on assigned tasks.

Work Experience

12/2009- present

UPS

Part time package handler

12/2008 - 6/2009

New Alliance Bank

East Windsor, CT

Teller

5/1999-7/2004

Fleet Bank

Farmington, CT

Senior Customer Service Representative

. Received promotion from Customer Service

Representative to Senior Customer Service

Representative.

. Received "Employee of the Year" award in 2004.

Education

University of Maryland University College

Courses completed online towards Bachelor of Business

Degree

Previously Series 6 certified

1991 Northwestern Connecticut Community College Winsted, CT

Associate Degree in General Studies