Customer Service Sales

Michael W. Carter, Jr.

**** *.*. ******* *** W

Phone: 601-***-****

E-mail: **********@*******.***

Objective:

To maintain a business position with the opportunity for advancement

Education:

B. S. - Business Administration, University of Southern Mississippi (2006)

Supportive Coursework:

Legal Environmental Business

Principles of Marketing

o Retail Management

Experience:

1. Sales Associate (June 2009 - December 2009)

Select Comfort, Hattiesburg, MS

• Entry level retail sales position

• Focused on process of presenting information on products and accessories

• Also assumed duties of processing paperwork and making deposits

2. Manager (July 2007- February 2009)

3. Tower Loan, Hattiesburg, MS

• Focused on developing leadership skills

• Made credit decisions for a financial company

• Handled legal matters and attended court when necessary

4. Customer Service Representative (October 2005- January 2006)

5. Walmart.com, Hattiesburg, MS

6. Placed orders for customers in a timely manner

• Provided in-depth information such as shipping and arrival time of merchandise

• Handled customer queries about products

Skills:

• Strong organizational skills

• Excellent record for effectively working in a team-based environment

• Great self-management skills meeting deadlines with precision

• Strong customer service skills

• Strong leadership skills (ability to motivate others)

References: (Available upon request)

Contact this candidate