Sales Manager

Eric T. Stamnes, **** Arbutus Court, Pleasanton, CA 94588

925-***-****, ************@*****.***

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SUMMARY OF QUALIFICATIONS

Experienced, motivated and results oriented technology sales leader

and professional with demonstrated track record of success. Over ten

years of experience in positions requiring direct oversight of sales

professionals, managers, team leads, channel business development,

partner management, international channel, and sales coordinators.

Recognized for an ability to develop and manage strong inside sales

processes and leveraging cross-functional teams to ensure successful

achievement of sales goals and inside team success.

PROFESSIONAL EXPERIENCE

Applied Computer Solutions - July 2009 to Present

Inside Sales Manager: Responsible for managing a team of ISR's to meet

revenue and metric goals required for Telco group. Metric goals

include quote response time, quote accuracy, order processing time,

and shipping time from vendors to customer location. In addition, I am

responsible for managing vendor relations with IBM, EMC, and Sun

Microsystems to ensure we are meeting revenue goals and driving new

business acquisition within AT&T.

. Achieved 146% of plan for Q3 and 130% of plan in Q4.

. Achieved 92% quote accuracy across the team against 466 complex

hardware and software system quotes.

. Held routine meetings with ISR's and SE team to ensure teamwork and

timely turnaround time between groups.

. Motivated team to be accurate, accountable, and timely on all RFQ's

received from client.

. Provided vendors with forecast spreadsheets and up to date sales

reports by customer location.

. Worked across the organization to ensure customer SLA's were

exceeded.

HP - Software Direct - Cupertino, CA, January 2008 to June 2009

Director of Inside Sales - FSI and named accounts: Responsible for

driving $24M in direct & indirect revenue by driving productivity,

call activity, revenue goals and strategic calling plans. I worked

directly with team to build relationships with C level executives to

secure significant revenue commitments from strategic companies.

Created and executed the appropriate strategy, training, call

campaigns, and solution set to enable success of inside sales team and

to achieve revenue goals.

. Manage 25M in new business revenue for growing IT infrastructure

software portfolio for company. Segments include Enterprise

Financial services companies and named corporate accounts in the NE

region.

. Recruit, train, and hire team to achieve revenue objectives in

these two strategic business groups in fast growing software group.

. Design and implement market program/strategy for the sales group.

. Currently tracking to achieve 100% of annual revenue objectives for

both groups in difficult economic conditions.

. Hold very consistent and effective team meetings to share best

practices, key customer wins, sales process issues, and push for

strong revenue across the teams to exceed sales plan goals for

revenue and measured metrics. Encourage each team member to focus,

use good time management skills, and manage sales pipeline

effectively to increase close rate in opportunities. Coach Managers

on ways to improve performance and increase productivity in

underperforming territories.

. Hold regular forecast meetings with executive management team to

communicate pipeline and activity levels across both groups to

provide visibility in current quarter trends

.

OQO Inc. - San Francisco, CA, January 2007 to January 2008

Director of Inside Sales: Responsible for building inside sales

organization, including structure for lead routing, inbound and

outbound calling strategies, phone routing, and revenue objectives for

team. Achieved 128% against team goal for fiscal year; the highest

gain across any sales channel.

. Designed sales methodology and implemented tactical call outbound

strategies to build pipeline and prospect to SMB and Enterprise

customers.

. Worked directly with the IT group to implement phone greeting and

routing from website and phone menu directly to geographical rep

assigned to territory. This included sending SMB leads to

outsourced call center in Rochester, NY.

. Hired staff to include a Sales Manager, Americas direct team,

International channel team, Domestic Channel team, and Federal team

to have appropriate coverage to execute sales plan in top mobile

technology markets.

. Grew corporate customer business from 50 existing accounts to a

total of 1000 in one year period.

. Formed strategic distribution agreements and reseller agreements

for Tech Data, CDW, and Synnex distribution in US and Canada.

Convenos, LLC. - Scotts Valley, CA, June 2006 to January 2007

Director of Sales: Responsible for recruiting, training and managing

inside sales team who offer vertically focused solutions in the

Salesforce.com app exchange program. Drive culture of high calling

activity using effective calling scripts and targeted messaging to

prospects.

. Built team of 16 Inside Sales reps and 8 Lead Generation reps for

national account and territory coverage.

. Manage 2 Corporate Sales Managers to drive revenue objectives within

team and hold team members accountable for account plans, territory

plans, and delivering on specific metric goals across the team,

including revenue.

. Established revenue targets and territories of 16 Inside Sales team

members to be effective in achieving strong sales results. Team

finished year at 115% above plan and met new customer acquisition

targets for company.

. Hold regular 1:1 meetings with managers to ensure healthy pipeline of

new business opportunities and closed opportunities in current month

or quarter.

. Very focused on larger account opportunities with team to ensure

closure. Communication and visibility of pipeline to Executive

Management team on weekly basis.

Microsoft - Mountain View, CA, 2001-2006

Inside Sales Manager: Responsible for creating, implementing and

executing strategic inside sales programs to support overall new

business development initiatives. Successfully achieved highest

revenue across all teams during tenure and was recognized as manager

of the year 3 years consecutive.

. Managed Central team of 12 reps and 2 team leads to 107% attainment

in FY05 and 108% in FY06 attainment in new business model.

. Effective in people manager skills resulting in maximizing

performance from sales team members.

. Sets consistently weekly targets and communicates status against

those targets very proactively and engaged with team.

. Very focused on goals of revenue attainment and results. As a

result was able to attain the highest revenue achievement levels in

Live Meeting inside sales team for two consecutive years.

. Responsible for hiring, training and coaching reps to understand

the Microsoft Solution Selling approach.

. Manage pipeline and forecast and to ensure accurate reporting to

management.

. Proactively manages through performance issues with his team and

has difficult discussions to ensure alignment with goals.

. Lead effective team meetings and individual 1:1 sessions to ensure

team is productive and informed of team objectives and discipline

required to attain goals.

. Helped drive the two largest new customers wins in the Microsoft

Real-Time Collaboration group (P&G and Delphi).

.

Sales Representative- Office Live Meeting

. Achieved greater than 100% of quota attainment for 2002 and 2003.

. Responsible for managing over 150 existing business accounts, and

driving additional revenue opportunities through cross-departmental

sales strategies.

. Secured over 98% renewal rate with existing customers and increased

existing business by offering additional services to compliment

core SaaS products.

. Achieved 104% of annual quota in 2002 (start date of 2/25/02).

Recognized by company for achieving 110% of quota in 2003.

. Negotiated annual service agreements with senior executives, and

legal departments to secure appropriate terms and conditions are

approved.

. Provide exemplary service to clients, understanding their business

objectives and mapping appropriate services to help them achieve

their business goals.

Nextdoor Networks - San Francisco, CA, 2000- 2002

National Sales Manager- Responsible for acquiring new customers in the

national service industry and building relationships with C level

executives to attain annual revenue targets.

. Responsible for the major service provider partners that combine a

match with our technology and fit with our destination site

channels.

. Work directly with the product and engineering teams to integrate

the service commerce functionality into our partner's website, and

marketing to accurately upload location information into

nextdoor.com.

. Provide immediate revenue opportunities for the company by up-

selling participation to our premier partner program that allows

direct contact with buyers in the wireless offering and instant

services menu.

. Responsible for the majority of our first year revenue. Signed our

largest National accounts with long-term hosting agreements, and

engaged the instant connect partners in our wireless offering.

. Management consists of five Regional Sales Managers, two Account

Managers, and an Assistant Account Manager. Also launched our

Summer Associates Program, an intern program where we hired

students across the Nation to work directly with local service

providers.

EDUCATION

B.A. - Business Administration, University of Oregon 1989

ADDITIONAL COURSE WORK

Acclivus Advanced Sales Skills Training 2001

Certified Microsoft Interview Training 2003

Driving for results 2008

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