Customer Service High School
Resume:
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EDUCATION
California Polytechnic State University, San Luis Obispo
Bachelor of Arts in English, 2005-2009
Cumulative GPA: 3.0/4.0; Major GPA: 3.6/4.0; Senior Year GPA: 3.9/4.0
Dean's List: Fall 2008, Winter 2009, and Spring 2009
WORK EXPERIENCE
Arroyo Grande High School, Student Teacher-Arroyo Grande, CA
September 2008-December 2008
. For four months I worked as a student teacher, helping young students
with learning disabilities become more comfortable and adept with the
English language. My passion, work ethic, and creativity encouraged my
students become more eager and enthusiastic learners, and the
experience taught me how to prepare for, manage, and lead a large
audience.
Circuit City, Customer Service Associate-San Luis Obispo, CA
June 2007-January 2009
. My responsibilities as a customer service associate ranged from
working on the sales floor, providing customer support, and opening
and closing the store. My attention to detail, ability to multi-task,
and interpersonal skills set an example on the sales floor, and my
dedication and attention to policy and procedure made me a valuable
component of the Operations Department.
El Corral Bookstore, Loss Prevention Officer-San Luis Obispo, CA
September 2006-June 2007
. My experience as a loss prevention officer taught me the importance of
asset protection for retailers. Credit and check fraud, shoplifting,
and package pilferage are common forms of theft, and my job was to
reduce the amount of losses and shrinkage for the retailer by using
camera and computer systems.
Moraga Country Club, Tennis Coach-Moraga, CA
June 2004-June 2006
. I had to direct, control and teach a wide range of individuals as the
children that I trained ranged from 3 to 18 years old. My leadership,
concentration, and meticulous disposition contributed to the growth of
my students, as they became more passionate and determined athletes
and individuals.
Miramonte High School Yearbook, Sports Section Editor
August 2003-June 2005
. I had a multitude of responsibilities as the Sports Editor, such as
designing the page layouts, arranging interviews, editing all
submitted material, and communicating with the publishing company.
PUBLISHING
. I am a Syndicated Writer for Bleacher Report, which is the world's
largest sports network that is powered entirely by fan-generated
content. To view my profile and publications, go to:
http://bleacherreport.com/users/140644-rocco-brown-morris
COMPUTER SKILLS
. I have experience with:
- Microsoft Word, Excel, and Powerpoint
- Adobe Photoshop, Illustrator, InDesign, and Flash
- Quark Express
Rocco Brown-Morris
103 Merion Terrace
Moraga, California, 94556
*******@*******.***
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