Human Resources Manager

Tesa Jackson 404-***-****

**** ********** ***** ** ( Mableton, GA 30126 ****.*.*******@*****.***

PROFILE SUMMARY

Talented, results focused professional with a background including Human

Resources, training, project management, recruitment, implementation, and

management; proven leader (with adept technical acuity) who quickly becomes

an asset to any growth minded organization.

Strengths

. Customer focused and energized Human Resources Professional with more

than eight (8) years of Human Capital Management experience.

. Effective communicator with the ability and noteworthy relationship-

building skills; consistently meets deadlines with desired results of the

client.

. Strong ability to learn and adapt quickly; experienced in current

software and technologies.

PROFESSIONAL EXPERIENCE

Mercer University Macon, GA

Human Resources Generalist 6/ 2009 - 12/ 2009

. Screened and qualified candidates based on position requirements;

conduct initial interviews.

. Provided guidance and coaching to managers and employees on university

policy and procedure.

. Calculated leave balances for FMLA and other types of leave; composing

correspondence to employees and management regarding leaves.

. Crafted responses to inquiries from Department of Labor to address

unemployment claims.

. Audited employee files and initiate corrective action in anticipation

of an accreditation visit from the Southern Association of Colleges

and Schools (SACS).

. Reviewed performance evaluations; identified examples and areas of

concern for performance management training.

4T-Technologeis, Inc. Atlanta, GA

Human Resources Generalist 1/ 2008 - 6/ 2008

. Worked with managers to develop detailed job descriptions for their

resources to build a solid career path.

. Managed quarterly Rewards and Recognition and Service Award Programs

for 200+ employees.

. Evaluated and enhance the new hire orientation and training process

for new resources to the IT department.

. Assisted with facilitation, management and enhancements of the

performance management system.

. Sourced and recruited for Information Technology professional.

. Prescreened candidates to ensure hiring managers meet only qualified

applicants that meet or exceed minimum qualifications.

. Partnered directly with the Director of People and Performance, the

Talent Acquisition Manager, and various hiring managers and to ensure

that staffing needs are met in a timely manner.

. Co-managed the Summer Internship Program for the company suggesting

modifications and refinements for the program to steam-line interview

and evaluation process.

. Facilitated the Exit Interview Process including employee interview

and collection of assets; drafted and presented quarterly trends

associated with attrition.

. Composed candidate communications and coordinate with hiring managers

concerning interview status.

Danya International Inc. Atlanta, GA

Human Resources Manager 12/ 2005 - 03/ 2006

. Full life-cycle recruiting for all exempt, non-exempt personnel and

temporary employees on site.

. Addressed and resolved Employee Relations issues in coordination with

VP of HR.

. Provided guidance and coaching on company policy and procedures to

both managers and employees.

. Coordinated with Benefits department to provide timely and accurate

benefits information to employees.

. Initiated and documented evacuation plan for Corporate Square

employees.

SSIONAL EXPERIENCE (continued)

Perot Systems Government Services Crystal City, VA

Implementation Specialist/Technical Trainer 2004 - 2005

. Managed a 3-5 member team through the implementation of the Defense

Travel System (DTS) nationwide at various Department of Defense

installations.

. Conducted on-site implementation support including senior-level

briefings, software demonstrations, application configuration, and

live process verification.

. Facilitated the implementation efforts with key stakeholders to

include Transportation, Union Representatives, Resource Managers, and

IT to ensure a coordinated effort for hardware and software

requirements for DTS.

. Led Business Process Reengineering Sessions for travel processes for

Department of Defense installations articulating deployment processes

and procedures to diverse audiences.

. Provided supplemental Train-the-Trainer sessions for local system

administrators and users.

. Documented site progress; created status reports and manage issues to

ensure milestones and objectives were met on time and under budget.

o Accomplishments: Letter of Commendation, Commander, Navy

Personnel Command 2004

Turner Broadcasting, Inc. Atlanta, GA

Human Resources Representative 2001 - 2004

. Managed several Human Resources functions to include FMLA

administration, new hire orientation, rewards and recognition

programs, divisional data audits, quarterly reports, internships and

summer job programs; monitored attrition, demographics and EEO data

for assigned client groups.

. Functioned as the #2 HR Generalist providing full support to four

senior level HR Managers with multi-company business units of over

1400 employees.

. Ensured HR's presence and functioned dually to engage employees and

managers at all levels in . Gained responsibility for employee

relations research and investigations to resolution.

. Co-facilitated customized training sessions on compensation,

disability management, discipline and documentation practices,

performance management and OD interventions.

. Led the performance management process for assigned client groups,

including performance feedback, annual review recommendations, and

merit increases.

. In a shared services environment, partnered with HR colleagues, legal

specialists, and HR leadership to implement initiatives and programs

that continue to make Turner a premier place to work.

Logicon Fairfax, VA

Technical Recruiter, Consultant 5/2000 - 10/2000

. Full life-cycle recruitment of technical and administrative staff by

sourcing qualified candidates through the effective use of the

Internet, networking community outreach programs, colleges and

universities, as well as in-house databases.

. Evaluated government contract requirements to identify recruiting

needs, which included partnering with department heads to identify

skills and specific talent needed for upcoming projects.

. Developed staffing forecasts for Program Manager. Maintained an active

database of "hot" candidates relevant to the industry supported.

. Screened and qualified candidates based on position requirements;

conducted initial interviews, background checks and reference checks.

. Managed internal and external application information using WebHire.

Provided monthly reports on applicant demographics to support staffing

matrix.

. Cultivated and managed relationships with staffing vendors to meet

contract requirements

EDUCATION & Tech Skills

B.S. Management, Oklahoma Christian University, Oklahoma City, OK

Technical Skills

MS Office ( OpenHire ( BrassRing ( PeopleSoft (end-user) ( Defense Travel

System ( PeopleAdmin

Professional Training

Lean Six Sigma Champion Certification, 2009

DoD Acquisitions 101, 2004

SHRM Generalist Certification, 2004

Real Estate Sales Person - Georgia, 2002

AIRS Recruiting Techniques, 1999

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