DEAN BURTIS **** South Helena Street, Unit A
Aurora, CO 80013
*.******@*******.***
OBJECTIVE
I am a Windows support technician seeking to find employment in a team Certifications
setting and further my skills.
CompTIA A+ 2009
EDUCATION
CompTIA
CompTIA: A+(IT Technician) Network+ 2009
CompTIA: Network+ XP 70-270 2009
Microsoft: XP 70-270
Skills
Colby Community College, Colby KS
Graduated- May 1993 Received: Associate of Applied Science in Windows 98
Technical Drafting Windows NT 4.0
Northwest Kansas Area Vocational-Technical School, Goodland KS Windows 2000
Completed technical drafting course - May 1993 Pro
New Horizons, Denver CO Windows XP Pro
Completed Microsoft Certified Professional program - November 2009 Microsoft
Office
EXPERIENCE AutoCAD LDD
2000
IT Support AutoCAD 2002
Adecco Engineering and Technical AutoCAD 2006
December 2009 - Present
Various temporary short term IT support contract jobs
Certified Network Technician Student
New Horizons
June 2009 - November 2009
Updating skills and certifications
Comp TIA A+ 2009 Certified
Comp TIA Network + 2009 Certified
Microsoft XP 70-270 2009 Certified
CAD Technician II / Design Engineer / IT Support
HarrisKocherSmith
September 2007 - October 2008
Expert user of AutoCAD 2006
Design and drafting of commercial land development, pipelines and
roadways
Part of the IT support team doing desktop, network and XP support
(continued)
CAD Technician / Design Engineer / IT Support
RG Consulting Engineers, Inc.
January 2003 - February 2007
Expert user AutoCAD 2002, AutoCAD 2006
Design and drafting of commercial land development, pipelines and
roadways
Part of the IT support team doing desktop, network and XP support
Server data backup
Remote network IT support
Cap Gemini Earnst & Young
January 2001 - August 2002
Remote network support and diagnostics for 7 Hewlett Packard
manufacturing plants across the United States and Canada
Help Desk technician and troubleshooting
Trouble ticket data entry and tracking
CAD Technician / Network Administrator
B&J Surveying
January 1999 - December 2000
Expert user of AutoCAD LDD 2000
Design and drafting of single family housing
Network Administrator for a 13 station network
Windows NT 4.0
Windows 98
REFERENCES
Philip Honnold Home: 303-***-****
Email: ********@*****.***
Frank Buturla Home: 303-***-****
Email: *****@******.***
Shana Ott Home: 303-***-****
Email: *********@*******.***