Project Manager Sales
Resume:
Rob Pflug
***.*****@*****.*** C 864-***-**** H 864-***-****
o Production Management ? Product Development
? Technical Sales & Service
Accomplished project manager and member of corporate product marketing,
sales and development team, with an extensive manufacturing background, and
a proven record of financial optimization. Managed multiple major
development projects from inception to commercialization with annual sales
of $1-5 M each.
o Product Engineering: Recognized for stream lining the product
development and manufacturing processes with methodical and new
approaches. Responsible for product development and manufacturing
through multi-plant locations.
o Product testing and adoption: Thorough and innovative assessment and
testing of all new products. Direct interaction with broad
international customer base in adopting and certifying new programs.
o Customer Support: Effectively continued product support post-
adoption. Services included continuous product improvements and
optimizations, cost reductions, and process flow audits of customer
operations.
Professional Experience
MILLIKEN & COMPANY - Spartanburg, SC 1987 - 2009
Senior Development Manager - Engineered Performance Products Business
2000-2009
Appointed by management to bring new ideas and concepts to the product
offerings, while maintaining support of an existing customer base. Engaged
members of marketing and sales teams to implement a goal oriented process
of new product development. Interacted with research personnel
conceptualizing, testing and adopting new products.
o Initiated numerous cost reduction projects for a home care cleaning
system that retails at big box stores. Activities resulted in
significant business variable margin improvements along with an
increase in billings by 50%.
o Developed and tested numerous sailboat fabric products, including an
innovative base cloth that was universally accepted in the market.
o Invented and patented a durable coated fabric for luggage lining.
Coating is transparent, reducing shade change in the final end
product, enabling customer to reduce cut parts complexity.
o Introduced and implemented a significant raw material cost reduction
program in seven major business segments, resulting in variable cost
savings averaging 5%.
o Fast-tracked a program for a high tech metallization substrate,
including application of Six Sigma methodology and purchase and
calibration of test equipment. Project resulted in $2.0 M annual
billings at high margins and profits.
Advanced Development Manager - Abrasive Substrates and Engineered Products
1996-1999
Optimized product processes at company-wide locations for a $100M+ business
unit, along with continued customer-centric focus of current accounts.
o Managed the total reengineering of a casket lining product line,
resulting in a new fiber, and a new finishing process technology.
o Negotiated major raw materials cost reductions for an aging Impression
Products market, reaching new profit and margin goals, and extending
product life cycle by 4 years.
o Collaborated with manufacturing personnel in the reengineering of a
fabric dyeing process, implementing major changes that resulted in
reduced cycle time and improved product quality.
MILLIKEN & COMPANY, continued
Development Manager - Specialty Products Business 1989-1996
Recruited by Greige Fine Goods Division as a product and project manager
for the newly formed non-apparel business unit. Worked directly with a New
York based marketing and sales staff in a collaborative effort to diversify
the new business.
o Conceived, designed and developed several iterations of lining
programs for a major luggage manufacturer. Support included process
flow studies of customer's facilities to aid in transition of these
new programs.
o Analyzed numerous markets utilizing QFD (Quality Function Deployment)
tools, applying studies to enter several new markets.
o Introduced several new products into a fabric-based metallization
program. Project responsibilities included on-site consultations with
customer for product adoption and production scale-up.
o Developed and successfully marketed an outdoor camping mattress fabric
constructed of recycled polyester fibers.
o Made significant strides in Customer Satisfaction Survey during
tenure, with a 10% average improvement rating in the areas of new
product development, technical support and response time.
o Consolidated component parts of work in process complexity while
maintaining full product line offering for the business unit.
Manufacturing Process Improvement Engineer - Peerless Plant 1987-
1988
Generated and executed product line improvements in areas of quality, cost
and delivery. Developed and utilized daily and weekly reports of
individual machine performance and quality by cause. Duties also included
budget and procurement responsibilities for a major machine component.
o Reduced dobby parts consumption by 75% through root cause analysis and
machine modifications to reduce oil temperature.
o Implemented an innovative solution to prevent catch-cord spindle
breakdowns, which was a major machine stop and downtime issue across
product lines plant-wide. Project resulted in a 1% stop level
reduction improvement.
o Worked directly with shift management and production associates in
developing and implementing a SPC program.
o Procured over $1.2 million of weaving machine air jet reed parts, and
was responsible for their maintenance, repair and testing.
o Chosen by plant management to head team that prepared plant
application for the Malcolm Baldridge National Quality Award.
o Recognized by Business Corporate management and promoted to
development Engineer for the upstart Specialty Products Business and
relocated to corporate center in Spartanburg.
Education
M.S., Institute of Textile Technology at NC State University
Industrial Fellowship Recipient
Thesis Published (Weaving Aerodynamics)
B.S., Management, St. John's University, Queens, NY
New York Regents Scholarship
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