NARAYANAN NARAYANAN
****, ***** **, *** # *, Baltimore, MD 21209
908-***-**** ************@*****.***
Profile
Over 6 years of professional experience in software industry with 4.5
years of experience as Business Analyst having thorough understanding of
various Software Development Life Cycle (SDLC) phases like Requirement
analysis, Design, Development and Testing.
Key Skills
. Extensive experience in gathering and analyzing requirements
. Excellent experience in managing and documenting the requirements
. Involved in converting the business, functional requirements into
effective design
. Effective communication of requirements to developers and QA engineers
. Well versed in different management scenarios like Change Control
Process,
Quality Assurance and Defect Tracking
. Excellent facilitation skills in conducting business meetings,
walkthroughs,
brain storming sessions, knowledge sharing sessions
. Proven problem solving skills to give quick and effective solutions
. Sound decision making capabilities, coupled with excellent
communication and interpersonal skills
. Always adhered to compliance procedures
. Exposed to CMM - Level 5 (optimized) standards
. Having excellent track record for meeting deadlines and submitting
deliverables on time
. Self-motivated team player, willing to learn and adopt new technologies
quickly
. Versatile player capable of working in different phases of SDLC
Technical Skills
Documentation Tools : MS Visio, Word, Excel, PowerPoint
Testing/Reporting Tools : Mercury Test Director 7.6, Spirit,
Crystal Reports
Version Control Tools : MS Visual Source Safe (VSS), Perforce
Operating System : Windows NT/2000/XP, MVS/TSO
(IBM Mainframes)
Databases : MS SQL Server, MS Access
Domain Exposure : Healthcare, Government Projects
Mainframe Skills : COBOL, JCL, VSAM, CICS, File-
Aid, Endevor, Xpediter
Professional Experience
HP Enterprise Services December 2006
to Till Date
Client : Maryland State Retirement Agency, MD
Project : MPAS-1 (Maryland Pension Administration System - Phase 1)
Role : Lead Business Analyst
MPAS-1 is designed to modernize the existing Legacy Pension System (LPS).
This redesigning process is essentially the first step in redeveloping the
business processes for Maryland State Retirement Agency. The goal of the
MPAS-1 Project is to recreate the Legacy Pension System (LPS) with an
agile architecture using .NET.
Responsibilities include
. Interacting with Business Owners to gather the functional
requirements and business needs.
. Gathering technical requirements by analyzing the modules of existing
Legacy Pension System (LPS)
. Facilitating meetings with Business Users to discuss more about
the gathered requirements and finalizing them.
. Interacting with Business Stake Holders to gather requirements for new
enhancements
. Documenting the gathered requirements (Functional, Technical,
Enhancements)
. Creating Requirement Traceability Matrix (RTM) document from the
gathered requirements
. Giving walkthroughs to development team leads which gives a clear
picture about the requirements
. Effort and Cost Estimation for Change Requests (CRs)
. Coordinating with development team to implement the Change Requests
(CRs)
. Leading the offshore business analyst team who will be working with
offshore developers
. Answering queries raised by developers during design phase of the
project, if required
. Reviewing the design documents
. Helping the QA test engineers in creation of test cases and
reviewing them
. Data conversion activity from Legacy based VSAM file systems to
Relational Data model
Accenture August 2005 to November
2006
Client : United Health Care (UHC), NJ
Project : TOPS - Field Expansion (F-Ex)
Role : Business Analyst
TOPS - Field Expansion (F-Ex) is a multi-phase project to standardize some
of the currency and non-currency fields of the claims processing engine
TOPS (The Online Processing System).
Main functionality of this project is to expand the fields in programs,
files and the online screens
to meet the current business needs.
Responsibilities include
. Interacting with business owners to gather the business, functional
requirements
. Interacting with Subject Matter Experts (SMEs) to understand impacts
of expanding the target fields
. Creating detailed requirements document which carries the
business, functional requirements
. Performing Impact Analysis to identify the modules which need a
change to expand the target fields
. Analyzing the impacted modules to understand the data movement
between the target field and other fields as a part of technical
analysis
. Creating technical specs based on the technical analysis
. Conducting knowledge transfer session about the gathered requirements
to the development team
. Answering the queries raised by developers
. Helping the testing team in creating test plans and strategies
according to the stringent testing standards to ensure a defect free
field expansion
. Reviewing the design documents and test cases
Accenture January 2005 to
July 2005
Client : United Health Care (UHC), CT
Project : Claims - Data Architecture (DA)
Role : Software Development Engineer
Claims - Data Architecture is an enhancement project where the data
architecture was changed. In this project, complete back end of the claims
system is changed from VSAM to DB2 to increase the claim processing
efficiency. This backend change would also ensure effective handling of
high volume of data.
Responsibilities include
. Performing the impact analysis to find the impacted modules of claims
system that needs conversion
. Performing code analysis for the impacted modules to understand the
existing code and document the same which will be used in the design
phase
. Preparing technical specification for the required functionality
change based on the technical analysis results
. Coding the modules based on the given technical specification
according to the coding standards
. Preparing unit test plan to test the converted modules
. Performing unit testing based on the test plan
. Fixing bugs raised during the testing phase
. Answering the queries raised by testers
. Coordinating with testing team in resolving the defects and take it
till closure
Accenture June 2004 to
December 2004
Client : United Health Care (UHC), CT
Project : Summary Check OM (Operational Maintenance)
Role : Production Support Engineer
Summary Check is the system, which issues the cheques and Explanation of
Benefits (EOB) to the members and the providers. Summary Check OM is the
production support based project, which supports clients summary check
system on a 24/7 basis.
Responsibilities include
. Fixing the production abends within the given SLA limits, (For a batch
abend, severity is sev 2 and SLA is 4 hrs)
. Giving turn around fix for one time occurring production problems
. Identifying the root cause and giving a permanent fix for the
frequently occurring production problems
. Resolving the user raised tickets for the existing production problems
. Performance tuning for critical modules
. Scheduling the jobs to run in production
. Giving support at the time of production release
. Implementing new functionalities for a sev 4 ticket in an existing
module as per the technical specification provided
Accenture December 2003
to May 2004
Client : United Health Care (UHC), CT
Project : Pilot Production Execution (PPE)
Role : QA Engineer
Pilot Production Execution project is a part of client's online claims
processing system called TOPS (The Online Processing System). Pilot
Production Execution is used to evaluate the production run with the recent
development/enhancement changes in the test environment. Based on the
results from Pilot Production Execution, these changes would be fine tuned
and moved to the client's production system.
Responsibilities include
. Executing a pre-setup clone of production run in the test region
according to the request specification given by developers
. Setting up the sequence of JCLs for a new Pilot Production Execution
. Analyzing the developer's request and making necessary changes to the
JCLs, which are required for a smooth execution
. On a successful execution, sending out reports and statistics of the
run to the developers
. Raising defects/issues in Test director when the execution fails due
to the defects of recent developments
. Monitoring a defect until closure
. Test region control and maintenance
Educational Credentials
. Masters in Computer Engineering, Bharatiyar University, India
. Bachelors in Computer Science, University of Madras, India