Administrative Assistant Customer Service
Resume:
Heather L. Hammond
**** *** ** ****** *** Lorenzo, CA 94580
Phone: 606-***-**** email: ***************@*****.***
Objective: Dedicated administrator with years of practical experience now
seeks an opportunity to embark upon an administrative career that will
utilize my comprehensive training, excellent client service skills,
marketing experience, and legal abilities.
Experience:
Law Office of Nelson C. Barry III Sept. 2008-Jan. 2010
San Francisco, CA
Marketing Specialist
Promoted to Market Specialist, June 2009
Responsible for marketing promotions
Managed Internet advertising, search engine optimization, google ad
words campaigns, and daily legal blogging.
75% successful increase in new client sign-ups after a month's
implementation.
Legal Administrator/Paralegal
Promoted to Case Manager, Jan 2009
Managed the casework of 3 paralegals and a solo practitioner for over
100 open plaintiff's personal injury cases.
Opened new cases, drafted all court documents from initial filing to
completion, propounded and responded to discovery, composed mediation
and arbitration briefs.
.
Office of the Governor June 2004-
June 2005 Frankfort, KY
Administrative Assistant to Governor,
Headed customer service by compiling, analyzing, and addressing
constituent concerns.
Supervised the work of front office staff by assigning tasks and
insuring completion of office procedures.
Promoted in only 6 months to work directly with the Governor as a
special assistant in charge of research-intensive projects and
constituent concerns.
Education:
University of Kentucky College of Law May 2008
Lexington, KY
Juris Doctorate
Member of the State Bar of Kentucky
Marshall University May 2004
Huntington, WV
Bachelor of Arts
Duel Major in political science & Economics, Minor in Spanish
GPA of 3.94, awarded the University's top honor in both Majors
Paid Internships:
Federal District Chief Judge Joseph Hood Fall of 2007
Lexington, KY
Judicial Law Clerk
Fayette County Attorney's Office Summer of 2007
Lexington, KY
Legal Administrative Assistant
Spurgeon & Tinker, PSC Oct. 2006 - Feb.
2007 Lexington, KY
Law Clerk
Kentucky State Transportation Cabinet Summer 06
Frankfort, KY
Legal Compliance Clerk
Inez Deposit Bank Summers 2001-2003
Inez, KY
Administrative Assistant to CEO
Heather L. Hammond
1386 Via La Paloma San Lorenzo, CA 94580
Phone: 606-***-**** email: ***************@*****.***
References:
Nelson C. Barry III, Esq.
Law office of nelson c. barry III
San Francisco, Ca 94131
**@***********.***
Jan Harris
Office of the Governor
Frankfort, KY
********@***.***
Robert M. Duncan
Inez Deposit bank
Inez, ky
****@********.***
Contact this candidate