JEFFREY J. PETERSON
*** ********* *** #* . ******* Beach, CA 90254. 602-***-**** .
*************@***.***
SUMMARY OF QUALIFICATIONS
.Consultative sales of enterprise IT management software and services.
. Emphasis on customer satisfaction and recurring revenues.
. Over 2,000 "ready-now" relationships and opportunities concentrated in
Healthcare, Education, Retail, Transportation, Utilities and Gaming.
. Product experience includes CRM, workforce management and virtualization
in call centers, data centers, telco and central office facilities.
. Service-based solutions selling in a business to business environments
dealing with senior management of mid to large market companies.
. Positions held include Sales, Sales Manager, Regional Vice-President, and
Regional Operations Manger
SELECTED ACCOMPLISHEMENTS
. Personally closed over $6Million dollars of enterprise IT solutions.
. 4X Presidents club recipient
. 4X annual quota achievement recipient
. Developed innovative sales methodologies and process that
were recognized and implemented company wide.
. Changed product and service mix away from structured wiring
toward new products and services that increased earnings by
over 100%.
. Re-wrote existing sales, operations and RVP compensation
plans to make them bottom-line and results oriented.
. Cross-trained staff on enterprise IT management software and
service solutions, CRM, workforce management and
virtualization products creating a team of product experts
able to cross-sell into all vertical markets.
. Developed and implemented consultative sales programs that
measurably and directly increased top-line sales revenues.
. Implemented a long-term business strategy to address
marketplace requirements and establish the Company's brand
recognition and market position as a leader in data center
construction, IP telephony network services and data, voice
and video cabling.
KEY ATTRIBUTES
. Results oriented with a proven record of achievement; proficient
decision-making capabilities
. Consultative selling skills and experience . Development and
Execution of Strategic Planning
. Highly Effective Communicator . Significant Financial Planning &
Budgeting Experience
. HR policy and procedure development, best practices, hiring,
succession planning and corrective action
. Superior time management, planning and organizational skills .
Team leadership, coaching and mentoring
PROFESSIONAL EXPERIENCE
PCC Network Solutions - Tempe, AZ
Regional Vice President, 9/07 to Present
. Direct responsibility of all financial management, sales
management, operations management, marketing and advertising
. Meet with key clients, assist sales personnel, develop and
maintain relationships, negotiate and close deals.
. Manage, measure and accurately predict financial outcomes
. Manage territory-wide opportunities and transactions to
ensure balance, long-term stability and sustainability of
book-of-business
. Analyze financial and performance metrics to plan for
optimum performance efficiency and financial return
. Increased local revenue from $1.7 million to $5.1 million in
the first year
. Develop vertical market strategies
. Negotiated all key contractual relationships for
manufacturer / product partnerships
. Oversight for legal and contractual documents
. Cross-trained staff on enterprise IT management services,
CRM, Workforce Management, Virtualization, data center
construction, telephony and special systems
Compel - Phoenix, AZ
Regional Sales Manager, 1/03 to 9/07
. Directed team members roles, responsibilities, strengths and
weaknesses in order to improve and optimize direct and
virtual team effectiveness
. Directed budget and forecasting activities to meet or exceed
stated financial targets
. Delivered sales presentations to key clients in coordination
with sales personnel.
. Met with key clients, assisted sales personnel with
maintaining relationships, negotiating and closing deals.
. Responsible for business development with local and national
accounts.
. Personally closed over $6Million dollars
. Oversaw manufacturer and distribution relationships.
. Develop vertical market strategies.
. Implement strategic sales and account management training
programs to train sales force in areas including time
management, prospecting, closing, and solution based
selling.
. Actively involved in prospecting and qualifying activities.
. Developed marketing support to generate leads, produced and
maintained monthly sales projections and compiled, generate
and analyzed reporting data.
Compel - Phoenix, AZ
Regional Operations Manager, 1/97 to 1/03
. Responsible for all aspects of the design, engineering and
project management of a $75 million multi-site (PHX, Denver,
LA), telephony, data and video communications company.
. Oversight for field technician workforce of 250 employees.
. Advised sales staff, customers, vendors, and personnel during
pre-sale, sale, and installation processes.
. Responsible for all aspects of the financial reporting
(internally and externally) including budgeting and
financial projections.
. Evaluated all project estimates in excess of $5,000 for
accuracy and completeness.
. Reviewed the schedule, budget and personnel requirements for
all projects with the appropriate Project Managers and Field
Resource Manager.
. Ensured that Project Managers performed all required duties,
including account related tasks to the satisfaction of the
customer and the company.
. Oversaw decision, purchase, and implementation of new
software packages and purchase order system.
Bank of America - Phoenix, AZ
Senior Account / Project Manager, 05/95 to 1/97
. Provided technology recommendations to senior management
throughout Bank of America Corp.
. Developed goals for senior management and assisted them in
achieving those goals.
. Maintained senior level contact with customer base to
ensure success.
. Actively involved in the financial planning and
prospecting activities.
MicroAge / Advanced Systems Consultants - Scottsdale, AZ
Senior Systems Engineer / Project Manager, 4/94 to 5/95
. Provide technology recommendation to Bank of America
Southwest via on-site services.
. Customer base in excess of eighty Fortune 1000 names with
a total portfolio of $1.7 billion in committed facilities.
. Coordinated global business development activities
including cross-selling of services and products.
. Prepared annual profitability budget.
Educational Management Group - Phoenix, AZ
Customer Service / Systems Engineer, 3/92 to 4/94
. Developed a national account based software package to
track service levels and call reporting.
. Focused on developing national sales presence.
Education
ITT Technical Institute - Computer Science
Honors Recipient - GPA 3.65
Phoenix, AZ
Technical Background
Highly proficient in the following areas:
. CRM, Workforce Management and Virtualization
. Wired and Wireless Communications; Data Center Construction; IP
Telephony Integration, special systems and Data Networking.
. Microsoft Word, Excel, Outlook, PowerPoint and Project, Adobe
Professional, Illustrator
. Solomon and Oracle Accounting Systems.
. Microsoft NT, XP, Vista; Novell Networks, Unix
. Alcatel-Lucent; Mitel, NEC IP
. Extreme; Foundry Networks, Cisco, Andrew
. Commscope, ADC, AMP, Ortronics; Summitomo ABF; Belden; Rauland,
Dukane, Bogen
. BICSI Member
REFERENCES - Available upon request