Project Manager Analyst
Resume:
TOM
BURTON
Phone: 248-***-****
Troy, MI 48083 ***.******@******.***
Information Technology professional
Systems analyst, Complex Application Development,
Mainframe Solutions
A software application analyst in the financial and manufacturing
industries. Strengths include analysis, developing business and technical
designs, construction, testing and production support on mainframe systems.
Worked successfully with on and off shore resources. Worked with EDS
supporting US Steel, Delphi, GM and Motor Insurance Corp.
TECHNICAL SKILLS
Platform: MVS, OS/2, PC, VAX
Coding Languages: COBOL, PL/1, C++, CLISTS, EasyTrieve Plus
Databases: DB2, IMS, SQL, VSAM, Sybase
Tools: CA Telon, Sync Sort, CA-7, Endevor, SCLM, JCL, FILEAID, Expediter,
INTERTEST
Professional Experience
EDS, Plano, TX 1997-2009
Information Analyst - EDS / US Steel Great Lakes Works (2004-2009)
Resolve trouble tickets by analyzing problems and developing appropriate
technical solutions. Followed defined change protocol to create
requirements and design documents and implement changes based on client
described enhancements.
. Maintained mainframe systems by performing production support,
handling production abends and problem tickets which allowed EDS to
comply with SLAs defined by US Steel.
. On-call 24X7 pager support. This resulted in the mainframe systems
processing efficiently.
. Created requirements, design, testing and implementation documents
in IS9000 protocol, allowing US Steel systems to pass internal and
external audits.
. Implemented mainframe coding changes in batch TSO and CICS coding
in COBOL, CLIST and EasyTrieve Plus with databases DB2, IMS, SQL
and VSAM.
. Performed conformance reviews which eliminated many defects.
. Mentored new team members on mainframe tools including Sync Sort,
CA-7, SCLM, JCL, FILEAID, Expediter and INTERTEST to increases
knowledge in the team.
. Developed cross platform integration of changes between MVS, VAX
and HTML, and tested for downstream applications.
Information Analyst - EDS / US Delphi Trade Management Systems (2002-2004)
Worked with client to create project requirements which were used to
create business and technical design documents to be handed to off shore
resources to construct and unit test.
. Created project requirements, scope statements and business designs
to document knowledge of Delphi system.
. Created business and technical design documents to be handed to off
shore resources to construct. This resulted in cost saving for
Delphi with reduced resource cost.
. Validated off shore testing and worked with customers to get user
acceptance, which increased client satisfaction with a product that
met expectations.
. Implemented mainframe coding changes in batch TSO and IMS using
COBOL, with databases DB2, IMS and VSAM to match user requirements.
.
Information Analyst - EDS / GM AWARE Systems (2001-2002)
Acted as a consultant to analyze and resolve technical questions on
logical program flows and mainframe tools.
. Maintained mainframe application with COBOL, PL/1, CICS and JCL,
increasing the productivity of the EDS AWARE team.
. Constructed and tested using Capability Maturity Model allowing the
EDS AWARE team to achieve CMM level 4 designation.
. Consulted with peers to answer technical questions, mentored team
on Endevor and File aid, which increased knowledge on the team.
Information Analyst - EDS / Motor Insurance Corporation (1997-2001)
Responsible for year 2000 analysis and changes for reporting systems.
. Managed Year 2000 analysis, performed changes to COBOL and PL/1
programs, and JCL. This caused EDS to attain a bonus from GM.
. Ported changes to a separate machine and acted as project leader
for the testing phase which resulted in EDS savings because I acted
as project manager and technical resource.
. Upgraded an application to use the latest version of ACCESS and
supported a Client Server application written in C++ and Sybase to
allow MIC to save money on licensing costs.
SOURCE ONE MORTGAGE, Farmington, MI 1995-1997
System Programmer
Key player in developing an On-line Delinquency tracking system.
. Developed 30 CICS COBOL programs using PC Telon and the PC debugger
REALIA for the new Delinquency On-line tracking System which
increased efficiency.
. Ported the CICS code to the mainframe and assisted in system
testing and implementation, creating a protocol for user acceptance
testing.
. Developed a user manual on how to use PC Telon, PC REALIA, LOTUS
and OS/2 Toolkit and trained the team on these products increasing
the knowledge of the team.
Education
Bachelor of Science- Management Information Systems
Oakland University, Rochester, MI
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