Customer Service Real Estate

Mildred Johnson

***** ******** ****** ****

Bowie, Maryland 20716

Cell: 202-***-****

Email: ***************@*******.***

Professional Objective

To secure employment in which I can utilize the following skill sets:

exceptional organization, great presentation, analytical research,

outstanding oral and written communication, and an extensive background in

providing excellent customer service.

Employment History

Mortgage Loan Officer . Amerinet Financial . 06/2006-Present

. Maintain compliance with Federal laws, acts,

and/or regulations: Truth in Lending Act, Real

Estate Settlement Procedures Act, Home Mortgage

Disclosure Act, Equal Credit Opportunity Act,

Fair Housing Act, Fair Credit Reporting Act,

Community Reinvestment Act, Truth in Savings

Act.

. Review bank loan files and mortgage broker

files for completeness and federal law

compliance.

. Analyze credit bureau reports and work with

potential borrowers to improve scores.

. Structure and submit completed loan application

to processing.

. Analyze and verify the application to determine

the client's creditworthiness.

. Assist real estate investors with the financing

for various investors.

. Partner with real estate agents to assist their

clients with obtaining loans for their real

estate purchase.

. Held seminars teaching others about credit and

making their first home purchase in which I was

the presenter.

. Prepare loan packages for underwriter review

and loan approval meeting.

. Achievement: The Amerinet Financial, LLC 2006

Rookie of the Year 2007 and 3rd Quarter Top

Producer.

Financial Planner . Bynum & Associates . 07/2001-01/2009

. Analyze my client's current retirement

portfolio and provide guidance to help make

them financially strong.

. Provide financing planning for clients (i.e.

retirement investing, life insurance, and

estate planning).

. Work with seniors to secure their assets with

long-term care planning.

. Manage a 3 agent team.

. (Contact Supervisor: Yes, Supervisor's Name:

Roy Bynum, Supervisor's Phone: 301-***-****)

Specialist, Grants Management . Fannie Mae Foundation . 09/1999-04/2001

. Monitor and manage several programs (District

of Columbia Investment Plan, a four-year

investment plan for Washington, DC, totaling

$55 Million covering six program areas; the

Foundation's Matching Gifts Program, United Way

and Dollars for Doers program; Prepare program

fund budgets in congruence with the Foundations

overall budget and objectives.

. Review grant contract disbursements for

contract compliance and make recommendations

for approval or disapproval of payment based on

the deliverables received.

. Edit program managers funding recommendations

for compliance with the Foundation's objectives

and focus area needs.

. Analyze housing development and community data

from various community development associations

to ascertain the housing needs in or around

urban areas with an emphasis on new home

development for low-to-moderate income

families.

. Evaluate deliverables to approve grant

disbursement for community development

corporations.

. Manage a GIFTS proposal-tracking database,

data entry, scheduling grant payments and

drafting grant agreements.

. Develop Request for Proposal guidelines.

. Facilitate the proposal review process

utilizing six program managers.

. Manage every aspect of the grant process from

proposal intake to reports received from the

grantee.

. Prepare quarterly budgetary reports for the

Foundation's president and department head for

each program fund; and Performed year end

program fund assessments based on the

effectiveness of each area. (Contact

Supervisor: Yes,

. Supervisor's Name: Susan Powell, Supervisor's

Phone: Foundation is now closed)

Administrative Coordinator . The Corporation for Public Broadcasting .

09/1989-09/1999

. Manage the proposal review process from

proposal intake to grantee deliverables.

. Review contract deliverable for grant

compliance and make recommendations for

approval.

. Assist the budget officer in overseeing the

tracking of administrative expenditures (i.e.

travel, subscriptions, catering, and

supplies).

. Work closely with the Office of Contract

Administration in the implementation of

programming contracts according to compliance

regulations as dictated by the Office of the

Inspector General.

. Maintain all administrative systems

including: daily mail summary system, office-

wide filing system, travel arrangements and

budget, phone messages, telephone coverage,

library maintenance, supply inventory, and

expense reports.

Academics: Some College Major English,

UNIVERSITY OF MARYLAND AT COLLEGE PARK

Some College Major Nursing,

NORTHWESTERN STATE UNIVERSITY

References

Donald L. Marbury

Washington, Dist of Columbia

Phone: 301-***-****

Email: ********@*******.***

Renee Lowery

Upper Marlboro, Maryland

Phone: 301-***-****

Email: ************@*******.***

Michael Tarver

Bowie, Maryland

Phone: 301-***-****

Email: ********@*****.***

Additional Information

2000 Awarded the Fannie Mae Foundation American Express Award for

successfully managing the United Way Campaign; 2007 3rd Quarter Amerinet

Financial Top Producer Award; 2009 Licensed Maryland Loan Originator 2008-

20010 Licensed Real Estate Sales Agent; 10-by touch; Type 80 WPF; Microsoft

Office and Outlook Internet Proficient; and, 120 College Semester Hours -

Major English/Minor

Contact this candidate