Manager Quality Assurance

CARMEN O. MELILLO 216-***-**** .

******.*******@***********.***

**** ****

Kyle Ct. . Medina, OH

44256

PROFESSIONAL SUMMARY

Successful IT consultant with over 11 years of professional design and

development experience in the financial and retail sectors with a main

focus on Credit Card processing and integrations. I started a consulting

company that specializes in Enterprise Architecture, Systems Architecture,

Systems Integration, Business Process Management and Credit Card

Processing. Key competencies include Base24-eps installations, upgrades

and migrations, webMethods architecture and Business Process Management

(BPM).

PROFESSIONAL SKILL SETS

Professional background includes detailed, working knowledge in the

following areas:

. E-Commerce Experience: webMethods(4.6, 6.0, 6.1), XML, SOAP, Web

Services, SAP Enterprise Portal, Java, Java Script, Microsoft IIS,

Active Server Pages (ASP), VBScript, Visual Interdev, Paint Shop Pro,

Microsoft Front Page

. Software Experience: ACI - BASE24-eps, Java, webMethods Developer-

Modeler-TradingNetworks, OOP, SAP, Visual Basic, SQL, HTML, Crystal

Reports, MS Office Suite, PERL, UNIX Shell

. Database Experience: Oracle, MS SQL Server, Access, CTREE, Relational

Database Design

. Operating Systems: Windows, UNIX, Linux

. Positions: Architect, Lead Developer

PROFESSIONAL EXPERIENCE

Teknobility LLC, Medina, OH

Managing Member / Architect

Client: FirstData, Bratislava, Slovakia Europe

(November 2009 - December 2009)

. Senior Consultant responsible for MasterCard Certification

preparation. This included configuring Baser24-eps (v8.2) to process

transactions with the correct settings for all transactions types.

Identify any cases where a potential modification would be needed to

support future clients. Assist Quality Assurance team in building

test case scenarios for online certification with MasterCard.

Client: Key Bank, Cleveland, OH

(Feb. 2007 - November 2009)

. Technical Lead consultant that was responsible for upgrading BASE24-

eps (v6.2) to BASE24-eps (v8.2) system at Key Bank. Responsibilities

included:

- Installation of the new software

- Configuration of software to all external applications

- Designed and implemented a migration strategy for moving

configuration used for routing card transactions as well as

business rules.

- Designed test strategy that would be used for certification as

well as regression testing functionality that was being

utilized in previous versions.

- Re-certified new software with MasterCard

- Cross trained administrators on new version of vendor

software.

- Implemented new software into the production environment.

. Responsible for training dedicated full-time bank employees on how to

administer Base24-eps within their environment.

. Designed and developed the disaster recovery plan for Base24-eps to

fail over to geographic locations while providing replication between

local transactional servers. This was done using GoldenGate software

for local failover with a combination of SAN replication and

GoldenGate software for geographic failover.

. Configured the enterprise BASE24-eps system to interface the ACI's

Payments Manager (Settlement Systems), Proactive Risk Manager (Risk

Analysis), Atalla (Hardware Security) and CAMS Mainframe.

. Designed the architecture for Key Bank connections with MasterCard

with redundancy and failover capabilities.

. Certified the Base24-eps card management system with MasterCard and

Cirrus/Maestro networks.

. Designed company regression test scripts that are used for all testing

when code is being deployed across production and non-production

environments. These scripts were built using Paragon's Transaction

simulator and MasterCard's proprietary simulator.

. Implemented Atalla Hardware for PIN encryption and interface security.

This included the use of MasterCard's PayPass (CVC3) encryption.

. Configured Base24-eps and wrote custom scripts used for transaction

risk analysis. Transactions that met certain criteria would be sent

to ACI's Proactive Risk Manager for scoring before the transaction

would be authorized.

. Designed and developed a full card and positive balance refresh that

was generated from mainframe applications and then loaded into Base24-

eps for the purpose of stand-in processing.

. Created customized authorization scripts for pre-screening and routing

transactions to their mainframe system.

. Lead technical team that was responsible for the installation the

installation of Base24-eps (v6.2)

Client: InkStop, Cleveland, OH

(Sept. 2006 - Feb. 2007)

. Integrated customer products into a proprietary e-commerce website.

. Implemented customer branding into e-commerce website.

. Designed and developed the corporate intranet for the office supplier

InkStop.

- Screen layout and click stream

- Built dynamic menu structure that allowed the site to be

managed through configuration only.

- Built a Planogram distribution tools that allowed each store

to download the floor diagrams for displaying products.

- Design and developed communications sections within the site

that allowed employees access to their information.

. These projects were implemented using HTML, JavaScript, PHP and MySql.

OfficeMax, Inc., Shaker Heights, OH

(Feb. 2001 - Aug. 2006)

Lead Developer

. Responsible for the upgrade of webMethods from version 4.6 to 6.0.1 to

6.1. These responsibilities included organizing a strategy for the

migration of code, data migration (profiles, routing rules, document

types, etc.) for TradingNetworks and new architecture strategies.

. Involved in the design, development, and implementation of automating

retail and ecommerce EDI and XML transactions with 3rd party vendors

through webMethods using Modeler, Integration Server, and Trading

Networks.

. Implemented integration architecture for data transmission between

SAP, Mainframe and AS400 using XML, SAP IDOCS, Flat file Schemas, FTP,

SOAP

. Designed and developed integration solutions using webMethods

Integration Server, TradingNetworks, Modeler, Monitor, Broker.

. Designed and developed the Employee Self Service and Management Self

Service applications for SAP Portal. The portal allowed associates to

access their own HR data and management could create workflow request

via the intranet.

. Designed and developed the Credit Card Authorization for strategy for

OfficeMax using webMethods and ACI's Tandem Base 24 software. This

included message delivery to Tandem using the SPDH message format.

. Developed several B2B solutions that allowed our third party

affiliations to incorporate their products into our site.

. Created e-commerce integration solutions for all protocols (i.e. http,

https, sftp, ftp, edi, smtp).

. Intranet Web Master for corporate, distribution and retail facilities.

Titan Technology Partners, Charlotte, NC

(April 2000 - Feb. 2001)

E-Commerce Consultant

. Redesign of one of largest utility companies along the East Coast.

Responsibilities included creating a portal that consolidated 14

websites and converting all web sites to a new design. Another task

project included design and development of an employee portal that

allowed employees to view their profiles on-line. Technologies used

on this project included: ASP, COM, IIS, Site Server 3.0

. Designed and developed an on-line registration system for a company

that held conventions around the world.

. Designed and developed the online "Professional Directory Search"

application for WKBN Youngstown (NBC) that was distributed to eleven

other affiliates along the east coast. The goal of this project was

to create a web application that allowed visitors to locate legal

professionals in certain fields of expertise.

Berish & Associates, Broadview Heights, OH

(May 1998 - April 2000)

Software Engineer

. Designed and developed an ASP intranet implementation for Pioneer

Electronics sales force. The reporting tool gave users the ability

to do ad-hoc reporting via their intranet.

. Successful Development and design of a quote tool that integrated

with a Siebel application using their object model with a team of

consultants from several organizations that would allow the sales

force for a Pioneer Electronics to quote customers on their products

world wide.

. Designed and developed an application used by a marketing department

to track all projects they were involved in. Users could create

budgets, input invoices, and track activity on accounts.

. Design and developed with a team of developers an Order Entry

application that would track day-to-day activities for a computer

product reseller.

. Designed and developed an application that tracked all benefits sold

to companies and their employees. The application also allowed the

user to generate statements of an employee's benefit package and

their amount as well a management reports for the employers who

purchased the packages for their employees. Technical aspects of the

project included development of forms using Visual Basic for

Applications (VBA), Microsoft Access, and Crystal Reports.

. Designed and developed with a team of developers a customer rewards

program for American Greetings that would issue points to customers

based on the amount of their purchase. At certain times the company

would issue gift certificates redeemable for goods at their stores.

Technical aspects of the project included development of forms using

Visual Basic 5, Microsoft SQL Server, and Crystal Reports.

EDUCATION

BOWLING GREEN STATE UNIVERSITY, Bowling Green, Ohio

Bachelor of Science in Business Administration, Management Information

Systems, 1998

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