Project Manager Sales

Laurie A. O'Neil, PMP

** ********** *****, **********, ** 08822 ~ 908-***-**** ~

******.*****@*******.***

PROFESSIONAL PROFILE

Results-driven project manager:

. Forge strong team relationships by collaborating cross-functionally

to complete projects on time.

. Establish and implement strong strategic communication plans and

change management plans

. Strong customer focus and stakeholder management

. Highly effective at working in a global environment.

. Experience in establishing PMOs, process excellence projects and

managing project budgets.

EXPERIENCE

Benefit Risk Management, Johnson and Johnson, Raritan, NJ

Director, Communications Present

High-visibility position engaging senior leadership to communication

strategies, employee engagement and change management. Establish and

implement the BRM global communication strategy. Develop and implement

brand marketing plan for organization. Provide program management for the

delivery of the strategic initiatives and special change management

projects for organizational effectiveness.

Global Clinical Operations, Johnson and Johnson, Raritan, NJ

Associate Director of eClinical Operations 2002-

2007

Recruited to relaunch the electronic data capture strategic initiative that

eliminates paper in clinical trials. Directed the implementation of the EDC

Tech Transfer project that reduced vendor costs. Managed eight plus project

managers.

Contributions:

Redesigned the implementation process, which cut trial start up costs by

$300,000+ per study and reduced the database lock timelines by 50%.

Successfully negotiated EDC vendor contract renewal saving $1.5M+. Provided

input and support to the development of the organizational vision and

various key business strategies. Managed vendors and corresponding

contracts - establishing service level agreements, KPIs, and operational

support processes.

Phase Forward Incorporated, Waltham, MA

Practice Director 2002

Directed the strategic planning and daily operations management for a

district office of 16+ cross-functional resources established specifically

for a Fortune 100 customer. The business unit was established as additional

resource capacity to implement electronic data capture applications for

clinical studies with a contract value of $10M+.

Contributions:

Provided solutions-driven consulting services. Defined the contract renewal

plan that maintained the client as a customer and saved the organization

$2M+. Established a very strong successful client-vendor relationship by

implementing an issue resolution plan that resolved issues that were over 9

months overdue. Served as Steward of Project Management for the

organization and guided the development of project management methodology

and procedures.

Princeton eCom, Princeton, NJ

Director of Client Implementations 1999-

2002

Charged with establishing the client services department for a pre-IPO

eCommerce organization in the electronic bill payment processing industry.

Directed the day to day operations of over 25 project managers.

Collaborated with Sales to ensure proper customer support.

Contributions:

Designed and implemented project management best practices for the purposes

of increasing resource capacity by 25% and reducing implementation

lifecycle by 50%. Introduced the Project Management Office to track

projects, create metrics and continually measure performance for

improvement. Published a product knowledge manual that never existed, which

was used to create marketing and training materials, and establish a

baseline upon which to improve. Collaborated with finance to establish

sales goals and develop the revenue recognition lifecycle for client

implementations. Partnered with Sales to provide consulting services for

clients that increased sales revenue. Established the contractual SLAs and

pricing for implementation services.

Bristol-Myers Squibb, Princeton, NJ

Manager, Communications 1997-1999

Served as a project lead on a corporate strategic initiative that developed

and executed the business plan for the globalization of sales (Managers as

Coach) and marketing standards (Writing Brand Marketing Plans) designed to

increase revenues and exceed sales targets.Served as Event Planning

Coordinator that traveled worldwide to deliver key messages of the

initiative through a powerful communication plan. Conducted 12 seminars

worldwide and trained over 3,000 key executives and managers. Negotiated

and managed SOW and contracts with media vendors.

Bristol-Myers Squibb, Princeton, NJ

Project Manager, Packaging 1996-1997

Delivered on time and within budget over 100 packaging projects for new

product launches and product line extensions for the Wound and Skin Care

business unit by coordinating graphics, text, and print aspects of

packaging. Ensured regulatory compliance. Managed external vendors in the

development of package designs and structures.

Hoechst Marion Roussell, Kansas City, MO Territory Manager

1992-1996

Pharma rep with a territory of more than 200 physicians. Products included

prescription and OTC.

Met and exceeded sales targets. Earned MMD ring.

Cosmetics Sales Specialist NJ and PA, Self-employed

1985-1992

Macy's, Assistant Manager, Cosmetics 1984-

1985

Education

MBA, Marketing - Centenary College, 2009

MS, Accountancy - Centenary College, 2005

BA, French - Rosemont College, 1984

Professional Development

PMP Certification, 2005

Executive Leadership, Cornell University, 2001

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